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Public Tickets

federico_pac ERR_CONNECTION_REFUSEDClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated April 21, 2022 at 2:38am   2 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Color for Login & Register Popup: change the demo image link at the Background image,Edit the homepage with the WPBakery Page Builder, select the "Penci Bl ... sigmaintel DefaultkitClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 21, 2022 at 2:32am   2 Most recent comment from PenciDesign Supporter:Hi,Please read the document detail by Elementor here: https://elementor.com/help/learn-what-are-site-kits/Regards,PenciDesign. Techalyzer Mobile issueClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 21, 2022 at 2:29am   3 Most recent comment from PenciDesign Supporter:Hi,This is a problem with the Critical CSS cache. I've cleared all the Critical CSS & site cache, and now the font style loading correctly.Please check.Regards,PenciDesign. laugher LoadingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 20, 2022 at 4:11pm   2 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → General → Typography: change the default fonts then check again.Regards,PenciDesign. sirio header background opacity in transparent headerClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 20, 2022 at 3:58pm   2 Most recent comment from PenciDesign Supporter:Hi,You can customize the menu with an advance option by using our Header Builder. Please read the document detail here: https://soledad.pencidesign.net/soledad-document/#header-footer-builderRegards,P ... canindia License problem errorClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 20, 2022 at 3:06am   2 Most recent comment from PenciDesign Supporter:Hi,I've transferred your license code to the new domain.Please check & activate again.Regards,PenciDesign. daniel_ghre check if wishlist contains productsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 20, 2022 at 12:30am   12 Most recent comment from PenciDesign Supporter:Hi,Please add it to the page you've set as a wishlist.Regards,PenciDesign. NavigatorZ drop-down menuClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 19, 2022 at 3:38pm   3 Most recent comment from NavigatorZ:Thanks. this ticket can be closed. Stinna Print buttonClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 19, 2022 at 2:39pm   2 Most recent comment from PenciDesign Supporter:Hi,Please install & use the Print-O-Matic plugin here: https://wordpress.org/plugins/print-o-matic/Regards,PenciDesign. Techalyzer Setting not workingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 19, 2022 at 9:48am   7 Most recent comment from Techalyzer:Ok, it's working now... weird. Maybe it had something to do with my Litespeed Object Cache being turned on, I had some issues with it causing huge RAM load on the webserver. No matter what settin ... angemman Mobile Sidebar No OutputClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 19, 2022 at 9:05am   11 Most recent comment from angemman:Found it! Thank you! Problem solved.  La-Ness Albert Ideal featured image size for blog postsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 19, 2022 at 8:21am   6 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Single Posts → General → Custom Image Size for Featured Image: select "Full Size" here.Regards,PenciDesign. cazkins Head Not Appearing on MobileClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 18, 2022 at 11:24pm   2 Most recent comment from PenciDesign Supporter:Hi,Here is the screenshot on my iPad, please clear all the browser cache then check again:Regards,PenciDesign. Jhennel PErmalink, remove sidebar for all blog postClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 18, 2022 at 11:19pm   2 Most recent comment from PenciDesign Supporter:Hi,1. Please create a new post then check again, or you can change the 1182 post slug by following the document here: https://www.wpbeginner.com/glossary/post-slug/2. Go to Appearance → Customize � ... NavigatorZ Toc2Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 18, 2022 at 10:29pm   2 Most recent comment from NavigatorZ:You can close ticket, the problem was in the plugin.