Public Tickets
andrewsgibson
web pages flicker when scrollingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 28, 2022 at 3:28pm
12
Most recent comment from PenciDesign Supporter:Hi,I've checked your site and disabled the Image Compression on the SiteGround Optimizer plugin, now the image has been resized & display properly.Please check.Regards,PenciDesign.
FiorellaTagliafierro
Modify 4 blocks in the footerClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 28, 2022 at 3:28pm
3
Most recent comment from FiorellaTagliafierro:Thanks
FiorellaTagliafierro
Hamburger menù - sidebar logoClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 28, 2022 at 3:28pm
3
Most recent comment from FiorellaTagliafierro:Thanks.
ktoga94
erase a box in penci recipe (mobile view)Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 27, 2022 at 5:07pm
2
Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Custom CSS then add the following custom CSS code:
@media only screen and (max-width: 767px) { .precipe-style-2 .penci-recipe-heading .penci-recipe-m ...
Nello270
Slogan header size in mobileClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 27, 2022 at 3:57pm
3
Most recent comment from Nello270:That works, thank you :)
Brandmaestro
I am unable to Import Demo DataClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 27, 2022 at 2:21am
13
Most recent comment from Brandmaestro:ThanksI have changed hosting and the issue is now resolved.Thanks for the assistance.
Dani
CDN and Penci Critical CSSClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 26, 2022 at 11:35pm
14
Most recent comment from PenciDesign Supporter:Hi,You can keep all the default settings for all the options you've listed.Regards,PenciDesign.
xristodelen
featured slider settingsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 26, 2022 at 11:33pm
2
Most recent comment from PenciDesign Supporter:Hi,Please send me a screenshot of this issue.Regards,PenciDesign.
smuhdfagge
all images disappearedClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 26, 2022 at 11:04pm
2
Most recent comment from PenciDesign Supporter:Hi,I've checked your site, all the images display properly, please clear all the browser cache then check again.Regards,PenciDesign.
haithamnour
Revoke LicenseClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 26, 2022 at 2:31pm
2
Most recent comment from PenciDesign:Hi, You should revoke the license for your domain via Dashboard > Soledad > Theme License before deleting your site to make sure the license can be activated on another domain. In this case, I’ve ...
aluca6
licenseClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 25, 2022 at 9:55am
2
Most recent comment from PenciDesign:Hi, You should revoke the license for your domain via Dashboard > Soledad > Theme License before deleting your site to make sure the license can be activated on another domain. In this case, I’ve ...
Lolita B.
TAGS widgetClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 25, 2022 at 2:58am
6
Most recent comment from PenciDesign Supporter:Hi,You can install & use the Weather Atlas Widget plugin here: https://wordpress.org/plugins/weather-atlas/Regards,PenciDesign.
mevive
functions.php ERRORClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 24, 2022 at 11:53am
5
Most recent comment from mevive:Thank you very much 👍👍👍
Jan Scherders
image not showing upClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 24, 2022 at 10:27am
3
Most recent comment from Jan Scherders:Thanks!!
wisawiz (mbroker)
licenseClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 24, 2022 at 9:57am
4
Most recent comment from PenciDesign Supporter:Hi @Limousin,Please create a new ticket with your license information. I'll check and help you.Regards,PenciDesign.