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Public Tickets

Kohey S I can't use elementor, it's been loading all the time, what should I do?Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 13, 2022 at 1:18am   6 Most recent comment from PenciDesign Supporter:Hi @RoomEddie,Please update Soledad & all plugins to the latest version then check again. If the problem still persists, create a new private ticket with your login information. I'll check & help ... Peoples_Pundit Social Share on Single Posts/Custom Post TypesClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated April 12, 2022 at 7:23pm   8 Most recent comment from PenciDesign Supporter:Hi,This is a small issue from the PenNews Portfolio plugin. We'll fix it in the future plugin update.Regards,PenciDesign. sureshponnaiah Related posts in sidebarClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated April 12, 2022 at 4:24pm   2 Most recent comment from PenciDesign Supporter:Hi,1. Please install the Related Posts for WordPress plugin & follow the instruction here: https://wordpress.org/plugins/related-posts-for-wp/2. For the category mega menu, please view the video tutor ... sigmaintel linkClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 12, 2022 at 3:02pm   6 Most recent comment from PenciDesign Supporter:Hi,I've checked your site (https://www.cybernonstop.com/) and have not found the word "Soledad_Home". Please clear all the browser cache then check again.Regards,PenciDesign. sigmaintel Login button in headerClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 12, 2022 at 2:56pm   2 Most recent comment from PenciDesign Supporter:Hi,The current header of your site was built with the Penci Header Builder, so please go to the site dashboard → Header Builder → select the site header then click the  Edit with Penci Header Bui ... Kaydee Karam About Penci info box sectionClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 12, 2022 at 11:52am   3 Most recent comment from Kaydee Karam:Thank you so much. I couldn't see it before because my screen was zoomed in and I didn't notice the link bar option. drmandarvb featured categories appearanceClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 12, 2022 at 2:01am   2 Most recent comment from PenciDesign Supporter:Hi,Yes. You can build any layout you want with the Elementor Page Builder plugin, please view the video tutorial below:Regards,PenciDesign. johnarain1 Website not looking the same in Chrome vs BraveClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 12, 2022 at 1:47am   2 Most recent comment from PenciDesign Supporter:Hi,This is a problem with the site cache plugin. Please check your site in the incognito/private mode on all browsers again.Regards,PenciDesign. masih143 How To Add Captions for feature Images in home pageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 11, 2022 at 11:40am   10 Most recent comment from masih143:Hello, the theme just has the option to enable the caption in the single post feature image but if you want to add it on the home page there is no option you have to add it manually for example I adde ... dillonwalsh Move Tags Below Featured ImageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 11, 2022 at 12:33am   3 Most recent comment from dillonwalsh:Thank you so much!! halfwayhandy installing child themeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 10, 2022 at 6:03pm   5 Most recent comment from halfwayhandy:oh yay! thank you! that fixed it! and I learned something! thanks! MarekKrzeminski Speed/Load optimizationClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 10, 2022 at 3:14pm   10 Most recent comment from PenciDesign Supporter:Hi,There is nothing secret, please read the document detail carefully here: https://soledad.pencidesign.net/soledad-document/#speed-optimizationRegards,PenciDesign. leoyipenvato paragraphs cannot vertical align middleClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 10, 2022 at 1:00pm   3 Most recent comment from leoyipenvato:it works perfectly, thank you so much. leoyipenvato navigation widget in footer builderClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 10, 2022 at 8:42am   4 Most recent comment from leoyipenvato:it works, thank you. wedchat show video as galleryClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 10, 2022 at 6:01am   13 Most recent comment from PenciDesign Supporter:Hi,No. You should overwrite it on the parent theme.Regards,PenciDesign.