Public Tickets
zoomkite
New update doesn't workClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 20, 2020 at 8:01pm
5
Most recent comment from zoomkite:Thanks for reply, waiting for update from WP-Updates. Come back in few days if isn't fixed :)
jczechowska86
Not all the categories are displayedClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 20, 2020 at 2:02pm
3
Most recent comment from jczechowska86:Thank you, it really helped :)
roshani_pandey
Can i use licence in two different domain but once at a time?Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 20, 2020 at 4:02am
2
Most recent comment from PenciDesign:Hi,No - you can't.With each regular license – you just can use for one website/domain only – that’s license policy for all WordPress themes selling on Envato Market If you want to use this ...
Ctalledo
Topbar MenuClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 20, 2020 at 3:57am
2
Most recent comment from PenciDesign:Hi,1/ For change colors, please check options for it via Customize > Colors for Topbar.2/ Unfortunately, currently this theme doesn't support for this feature..Best Regards,PenciDesign
justin_agustin
Getting a Video as the Featured ImageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 20, 2020 at 3:48am
2
Most recent comment from PenciDesign:Hi,I can see the video play fine on http://sg3.f91.myftpupload.com/que-hacer-en-cusco-5-planes-imperdibles/So, I think you've figured out about this issue.Best Regards,PenciDesign
huubangbkhn
Homepage Featured BoxClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 20, 2020 at 3:42am
7
Most recent comment from PenciDesign:Hi,1/ You can change default font size for paragraphs via Customize > General Options > Custom Size Of Fonts in Posts (Numeric value only, unit is pixel)2/ It already apply your changes - but you ...
allenwei812
Open new windowClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 20, 2020 at 3:38am
2
Most recent comment from PenciDesign:Hi,There is no way to do that automatically - you need to manually do that for all links you via the editor.Best Regards,PenciDesign
dodge_aries
Uninstalling WPBakery plugin breaks Gutenberg editorClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated February 19, 2020 at 10:51pm
3
Most recent comment from dodge_aries:Thanks for the reply, I reinstalled WPBakery and will just leave it installed in the background. Thanks, you may close the ticket.
paucer
Plugins problemsClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated February 19, 2020 at 10:01pm
4
Most recent comment from Penci Design:Hi, We've bought extended license from WPBakery Page Builder - so, you can use it legal. We've said more about this here.
If you want active WPBakery Page Builder , you need to buy a licens ...
ONLINEE
WoocommerceClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 19, 2020 at 4:22pm
3
Most recent comment from ONLINEE:Thank you!!
adarshnpatel1997
Static homepage contentClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 19, 2020 at 8:03am
2
Most recent comment from PenciDesign:Hi,Yes, you can use Elementor or WPBakery Page Builder plugin to config your homepage.We've said about this in the documentation for Soledad theme here - please take it a look.Best Regards,PenciD ...
jczechowska86
Recent posts widgetClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 19, 2020 at 8:00am
2
Most recent comment from PenciDesign:Hi,This issue caused by you have 2 posts display first:"Wąwóz Sirikari (Sirikari Gorge) i Polirinia na Krecie"And "Wyprawa na Snowdon – szlakami Rhydd Ddu path & South Ridge path"was set is Stick ...
craigdeanstudio
Logo on mobile viewClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 19, 2020 at 3:00am
6
Most recent comment from PenciDesign:Hi,Can you tell me more about this? I'm not clearly about this.Best Regards,PenciDesign
nechnotech
Image size and line height issue on homepage and blocksClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated February 19, 2020 at 12:35am
4
Most recent comment from Penci Design:Hi,1/ About post title, please edit block vc you want custom post title and custom length title as screenshot https://prnt.sc/r4byoc2/ Do you want use the first image of content page when then post ...
radiokptv
Padding images inside blocksClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated February 19, 2020 at 12:21am
4
Most recent comment from Penci Design:Hi,
Please send me your website managment information ( admin url site, username and password ) in order for me to have access to know the exact issue. We will take it a look on this help you.
Best ...