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Public Tickets

jkelly1201 I can't download the latest versionClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 2, 2020 at 1:14pm   2 Most recent comment from PenciDesign:Hi, We're using auto-update flatform from WP-Updates: http://wp-updates.com/ and it seems the updates flatform from them has issues, We're waiting for them to fix this issue. At this momen ... chrispstar Theme Update ErrorClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 2, 2020 at 1:14pm   2 Most recent comment from PenciDesign:Hi, We're using auto-update flatform from WP-Updates: http://wp-updates.com/ and it seems the updates flatform from them has issues, We're waiting for them to fix this issue. At this momen ... pht3k hide featured imageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 2, 2020 at 2:40am   9 Most recent comment from pht3k:greeeeaaat it work just fine !thank you very much :) AN_Nutrition MenuClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 2, 2020 at 2:33am   2 Most recent comment from PenciDesign:Hi,You can watch this video tutorial to know how to create a menu/sub-menu/add items... for WordPress.When you created a new menu, if you want to assign this menu for main navigation - you need to scr ... sebastiano_morone Masonry Layout Columns IssueClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 1, 2020 at 4:02pm   5 Most recent comment from sebastiano_morone:Hi,  I've ported the site on-line in a subdomain (http://wp-test.mylostjourney.com/). Everything seems to work well now.I was using Xampp v.3.2.4 for the localhost. Probably some its configurat ... Foodreich Font & LogoClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 1, 2020 at 2:49pm   4 Most recent comment from PenciDesign:Hi,I checked your site and I see you have this custom css: .widget ul li, .post-entry, p, .post-entry p { font-size: 14px; margin-top: 15px; } Let's change value 14 to value as you want.B ... Studentacross Can't update the latest version of soledadClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 1, 2020 at 2:08pm   2 Most recent comment from PenciDesign:Hi, We're using auto-update flatform from WP-Updates: http://wp-updates.com/ and it seems the updates flatform from them has issues, We're waiting for them to fix this issue. Currently, pl ... thefoghorn Another theme update failedClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 1, 2020 at 2:08pm   10 Most recent comment from PenciDesign:Hi,We've updated the guideNow, you don't need to delete the theme - let's check the guide again to know how to do that in the future if wp-updates doesn't fixed it yet.Best Regards ... eswkgaming Failed UpdateClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 1, 2020 at 2:07pm   4 Most recent comment from PenciDesign:Hi @kzarashi,You don't lose anything when update the theme by do following this guide:https://pencidesign.ticksy.com/article/15633/So, no worries about this - let's go forwards and update it ... love9522 404 not found on amp for pretty linkClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 1, 2020 at 3:58am   2 Most recent comment from PenciDesign:Hi,Yeah, of course on AMP - you need to modify all the URL to AMP URL. That's normal.If your plugins auto modified the URL - I think your site can't be works with any AMP plugin - not only u ... Jessica Joh Sidebar still visible on full width PagesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 1, 2020 at 3:55am   2 Most recent comment from PenciDesign:Hi,This issue caused by your portfolio page slug.Please go to Pages > All Pages > edit page "Portfolio" > and change the slug for this page to example like: https://jessicajoh.com/my-portfolio/ Don� ... Streamliners Instagram Access TokenClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 1, 2020 at 3:38am   7 Most recent comment from PenciDesign:Hi @Streamliners,We will release a new update for fix this issue in this week or next week, so please wait for itBest Regards,PenciDesign fidgetandjunebug Facebook PluginClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 29, 2020 at 4:56pm   3 Most recent comment from fidgetandjunebug:Thanks, solved fidgetandjunebug Removing Header SignUpClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 29, 2020 at 4:56pm   3 Most recent comment from fidgetandjunebug:Thanks, solved fidgetandjunebug Change the image in the headerClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 29, 2020 at 4:56pm   3 Most recent comment from fidgetandjunebug:Thanks, solved