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Public Tickets

Lee Fleshman Page Customization Not WorkingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 3, 2020 at 2:41am   2 Most recent comment from PenciDesign:Hi,Have you clearly all the cache before check it again?If you did it and it still doesn't work, please make your site live and show me your site URL to I can take it a look on this.Best Regards, ... ExploreLearning18 Error message while trying to updateClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 3, 2020 at 2:38am   2 Most recent comment from PenciDesign:Hi, We’ve used auto-update platform from WP-Updates: http://wp-updates.com/ ( It’s a paid service from a third-party company - not from us ) and it seems the updates flatform from them has issues ... Ghunva Weather APIClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated June 2, 2020 at 12:25pm   8 Most recent comment from Penci Design:Hi, Please  send me your website managment information ( admin url site, username and password ) in order for me to have access to know the exact issue. We will take it a look on this help you. Best ... travelbirdsblog Theme ownershipClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 2, 2020 at 11:18am   2 Most recent comment from PenciDesign:Hi, You can. Just need to make sure you activate the theme on new domain after remove the theme on old domain. Best Regards,PenciDesign Prajsin Penci featured widgetsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 2, 2020 at 10:39am   4 Most recent comment from PenciDesign:Hi,You can use plugin W3 Total Cache to make your site load faster.Best Regards,PenciDesign anindyabaidya Border colour of lines and boxesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 2, 2020 at 10:38am   2 Most recent comment from PenciDesign:Hi,Please try change it via Customize > Colors General > General Border ColorsBest Regards,PenciDesign okandemirkaya arClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 2, 2020 at 9:15am   2 Most recent comment from PenciDesign:Hi,If you want to remove excerpt, it will be removed in all category, tags, search pages also.Check option for it via Customize > Other Layouts Options > Remove Post ExcerptBest Regards,PenciDesign okandemirkaya login urlClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 2, 2020 at 2:39am   7 Most recent comment from PenciDesign:Hi,If you buy that plugin, you can contact with author of the plugin for any question about plugin.Best Regards,PenciDesign shinomido Customize on my blog pageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 2, 2020 at 12:38am   4 Most recent comment from shinomido:Hi,Thank you for your quick reply, which really helps a lot!!Best regards,Midori mintudas Header Style 2 - Sticky​ LogoClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated June 1, 2020 at 2:04pm   2 Most recent comment from Penci Design:Hi,Unfortunately, currently, this theme does't support the feature.Best Regards,PenciDesign Trisha Menu Padding on Homepage & PagesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 1, 2020 at 9:14am   5 Most recent comment from Trisha:That did it!  Thanks so much!! greenitsperu How can i upload and configure custom font.Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 1, 2020 at 4:45am   2 Most recent comment from PenciDesign:Hi,You can do that by do following steps:1/ Upload your custom fonts via Dashboard > Soledad > Custom Fonts ( use .woff format ) > and set a name for each font.2/ Go to Customize > General Options > ... ahaensel Deleting additional articlesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 1, 2020 at 4:41am   2 Most recent comment from PenciDesign:Hi,It's pagination - it helps your readers can be read the old posts.You can change it to pagination numbers or load more posts via Customize > General Options > "Enable Pagination Numbers" and " ... anindyabaidya Page background pictureClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 1, 2020 at 4:36am   2 Most recent comment from PenciDesign:Hi,Please try add more this code to Customize > Custom CSS to do that: .wrapper-boxed { background-image: url('YOUR_BACKGROUND_IMAGE_URL_HERE');     background-size: cover;     b ... fra18 Featured SliderClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 1, 2020 at 4:32am   2 Most recent comment from PenciDesign:Hi,This theme just support for exclude all posts on the slider from latest posts on homepage.Please check option for it via Customize > Featured Slider Options > Exclude All Posts on the Featured Sli ...