Public Tickets
ugurege ege
Pop Up Banner AreaClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 1, 2020 at 4:28am
2
Most recent comment from PenciDesign:Hi,Please go to Appearance > Widgets > on "Header SignUp Form" on the right side > remove all widgets inside it.Best Regards,PenciDesign
nikoo28
Editing themeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 1, 2020 at 4:24am
2
Most recent comment from PenciDesign:Hi,If you don't modify any file inside this theme ( php files, css files ) - It doesn't change anything with every updateBest Regards,PenciDesign
MadeTwoTravel
WooCommerceClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 1, 2020 at 4:00am
6
Most recent comment from PenciDesign:Hi,I mean about the style/CSS from Woocommerce. We've adjust it to display good in our theme.For other things, currentlth this theme doesn't support for this feature.Best Regards,PenciDesign
anguschang007
How can I have the Cart, Checkout and My Account page?Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 31, 2020 at 4:19am
9
Most recent comment from anguschang007:I solved the issue with my customize CSS.
anindyabaidya
Removal of sidebar in category pageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 30, 2020 at 7:05pm
2
Most recent comment from PenciDesign:Hi,You can do that by go to Customize > General Options > and un-check on "Enable Sidebar on Archive"Best Regards,PenciDesign
anabalp
ERROR DURING THEME UPDATEClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 30, 2020 at 7:02pm
2
Most recent comment from PenciDesign:Hi,
We’ve used auto-update platform from WP-Updates: http://wp-updates.com/ ( It’s a paid service from a third-party company - not from us ) and it seems the updates flatform from them has issues ...
Grodexusa
Hi there, how to build a single product page?Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 30, 2020 at 6:52pm
3
Most recent comment from PenciDesign:Hi,The single product page was built in from Woocommerce itself and we don't support for custom it.And unfortunately, this theme doesn't support for display full width product template.Best ...
kristinelaw
FontsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 30, 2020 at 6:46pm
2
Most recent comment from PenciDesign:Hi,Please check option for it via Customize > Logo and Header Options > Turn Off Uppercase on Menu itemsBest Regards,PenciDesign
nikkiglobal
SidebarClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 30, 2020 at 4:42pm
3
Most recent comment from nikkiglobal:Oh duh. Thank you.
MaryannSpencer
problem with installationClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 30, 2020 at 3:25pm
7
Most recent comment from MaryannSpencer:Thank you. I installed this plugin on my current site and it works great!
Grodexusa
/shop returns 404Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 30, 2020 at 12:32pm
3
Most recent comment from Grodexusa:Thanks, we can close this one
lowcarbnocarb
Recipe Index PageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 30, 2020 at 9:42am
12
Most recent comment from PenciDesign:Hi,Click here to install it, after that - activate it - check this image: http://prntscr.com/sqk0ssBest Regards,PenciDesign
veronikabrantova
link on iconClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 30, 2020 at 3:53am
2
Most recent comment from PenciDesign:Hi,Have you try it: http://prntscr.com/sqgcv7 ?Best Regards,PenciDesign
dp
Logo in mobile menu not loadingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 30, 2020 at 3:51am
2
Most recent comment from PenciDesign:Hi,As I checked, you have a plugin for optimize image caused this issue. Please check again with your plugin first. ( deactivate and check it )In next times, if you got any bug - let's try deacti ...
ihttp
Show Image Caption on footer of image on post page only.Closed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated May 30, 2020 at 12:57am
2
Most recent comment from Penci Design:Hi,Do you want enable caption image on single post ?If right, please go to Single Post Options > then check "Enable Caption on Featured Image" option as screenshot https://prnt.sc/sqelb3Best Reg ...