Public Tickets
[deleted]
site speed is slowClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 19, 2020 at 3:38am
2
Most recent comment from PenciDesign:Hi,Can you tell me what's the issues?Best Regards,PenciDesign
krnbrnle
Broken social icons & widgetClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 19, 2020 at 3:21am
4
Most recent comment from PenciDesign:Hi,For the banner, you just need go to Appearance > Widgets > edit widget text from "Main Sidebar" - where localted the banner > and update the URL of the banner image - it will be showing.You can che ...
Ghunva
Want to add CSSClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated May 19, 2020 at 2:59am
3
Most recent comment from Ghunva:Thank You so much Best Regards
designbylaurenbarr
Adding graphics/blocks to homepage layoutClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 18, 2020 at 6:15pm
4
Most recent comment from PenciDesign:Hi,Please try add more this code to Customize > Custom CSS to do that:
.penci-header-signup-form, .penci-header-signup-form.penci-header-signup-form-below{ padding: 0; }
Best Regards,PenciDesign
anindyabaidya
Contact form Background picture queryClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 18, 2020 at 6:12pm
2
Most recent comment from PenciDesign:Hi,This issue caused by ratio of the customize and your live site is different.You can click "Hide Controls" at the bottom to see how it looks: http://prntscr.com/sj5t6sBest Regards,PenciDesign
Jessica Joh
Social Media IconsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 18, 2020 at 6:07pm
2
Most recent comment from PenciDesign:Hi,Currently, this theme doesn't support for that social media, we will consider to add more this social media to social media list in the next update version of Soledad. Please wait for it.Best ...
Bill
AMP problemClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated May 18, 2020 at 5:46pm
3
Most recent comment from Bill:Fixed it, thanks. It was an issue with our caching plugin and google fonts.
jimbojames
Scale down featured image sizesClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 18, 2020 at 5:43pm
2
Most recent comment from PenciDesign:Hi,Where do you want to do that? Homepage or single post pages?If you mean single post pages, I think you can change it to another single post template via Customize > Single Post Options > Single Pos ...
khutsishvili
sdarkClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 18, 2020 at 5:39pm
2
Most recent comment from PenciDesign:Hi,We're using this font:http://font2s.com/fonts/55104/vnf_diamonds_bold_bold.html#.XsLIIUT7RhEYou can get it and create your own logo imageBest Regards,PenciDesign
JDevulapally
Embedded Mail Chimp code in specific section of homepageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 18, 2020 at 5:20pm
2
Most recent comment from PenciDesign:Hi,Please try go to Posts > Categories > edit the featured category you want to put Mailchimp below > and put the mailchimp shortcode on "Add Google Adsense/Custom HTML Code below this category"Best R ...
jade2323232323
style 6 sliderClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 18, 2020 at 4:38pm
5
Most recent comment from jade2323232323:thank you
JDevulapally
Unable to get masonry vs. grid option on gallery creationClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 18, 2020 at 7:07am
3
Most recent comment from JDevulapally:Thank you, classic view worked!
richning
how to edit contact us emailClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 18, 2020 at 3:44am
2
Most recent comment from PenciDesign:Hi,Please go to Dashboard > Contact > edit the contact form you're using and change it there.Best Regards,PenciDesign
volaviajes
FONT SIZE ON MOBILEClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 18, 2020 at 3:39am
4
Most recent comment from PenciDesign:Hi,This is not issues related with the theme.It seems you've changed the line-height for your title to 2.1 from Elementor. It caused the issue.Please go to edit that page by use Elementor > and c ...
richning
unable to access the install pluginClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 18, 2020 at 3:35am
2
Most recent comment from PenciDesign:Hi,1/ You can't go to that page - that mean you've installed & activated all recommend plugins.2/ Your homepage built via Elementor, go please go to Dashboard > Pages > All Pages > edit your ...