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Public Tickets

walekool Problems with homepage settingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 3, 2020 at 1:13pm   3 Most recent comment from PenciDesign:Hi,1/ It seems you have a plugin caused this issue.Please try deactivate all plugins ( except plugins come from the theme ) and try it again. If it works, let's enable each plugin to check what&# ... 32GiSA theme demo missingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 3, 2020 at 1:10pm   2 Most recent comment from PenciDesign:Hi,It seems you didn't install plugin Penci Soledad Demo Importer.Please go to Appearance > Install Plugins > and install this plugin & all plugins you need for use and try it again.Note: Let ... congtv89 upload content demo too many timeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 3, 2020 at 12:31pm   2 Most recent comment from PenciDesign:Hi,It seems you've imported full demo - have you read this note before you do that: http://prntscr.com/rs9zx1Best Regards,PenciDesign TAGC16 Theme AssistanceClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 3, 2020 at 12:29pm   4 Most recent comment from PenciDesign:Hi,When your support almost out of date - you will get an email from Envato MarketBest Regards,PenciDesign tim-nieuwpoort Google rich result tool - fontClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 3, 2020 at 10:41am   3 Most recent comment from tim-nieuwpoort:Ok great thanks for your reply! tragicomico updatingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 3, 2020 at 9:47am   3 Most recent comment from tragicomico:Thanks, the update was successful ;-) yeah!! rwetherby Adding Title Text Box to Front PageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 3, 2020 at 8:21am   10 Most recent comment from rwetherby:Wonderful! This worked perfectly! Thank you! Jessica Joh Newsletter signup on homepage onlyClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 3, 2020 at 2:57am   2 Most recent comment from PenciDesign:Hi,Please check option for it via Customize > Colors & Options for Header Sign-Up FormBest Regards,PenciDesign CatchingGlancesBoutique Updating ThemeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 3, 2020 at 2:44am   2 Most recent comment from PenciDesign:Hi, We've used auto-update platform from WP-Updates: http://wp-updates.com/ and it seems the updates flatform from them has issues and they didn't fix it yet.We're waiting for some week ... gippsonline Keeping Kaushan Script as font family on Penci Fancy HeadingClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated April 2, 2020 at 6:06pm   2 Most recent comment from Penci Design:Hi,Please go to Dashboard > PenNews > Fonts Options then add font  you want ( Kaushan Script ), then  go to Penci Fancy Heading blocks and choose  fonthttps://prnt.sc/rrras6Best Regards,PenciDesi ... DanielleDewar Theme/plugin issuesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 2, 2020 at 4:27pm   2 Most recent comment from PenciDesign:Hi,Strange, we never get this issue before.Can you please try deactivate all plugins ( except plugins come from the theme ) and check it again without login to see it appears or not?If it works, let& ... congtv89 Font show incorrectClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 2, 2020 at 4:07pm   2 Most recent comment from PenciDesign:Hi,It seems you've changed the font before via Customize > General Options > "Font for Heading Title" and "Font for Body Text"And when you activate the child theme, all your customization data wi ... congtv89 test pagespeed on google so badClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 2, 2020 at 4:04pm   6 Most recent comment from PenciDesign:Hi,It doesn't mean you need to remove the images. Google page speed recommend you resize & optimize your imagesExample with all images on testimonial here: https://prnt.sc/rroq9wGoogle recommend ... jimbojames NavigationClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 2, 2020 at 3:14am   8 Most recent comment from PenciDesign:Hi,If you want to get more customization - I recommend you use Elementor to config your homepage. Let's install Elementor and check this video tutorial to know how to config homepage by use Ele ... amberpratt3 Social ButtonsClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated April 1, 2020 at 11:22pm   5 Most recent comment from Penci Design:Hi,Please try go to Customizer > Addtional CSS then custom css to fix the issue .penci-social-buttons .fa,.penci-social-buttons .fab {    font-family:FontAwesome !important;} Best Regards,PenciDesig ...