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Public Tickets

Hayley Lewis Remove AMPClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 1, 2020 at 12:56am   2 Most recent comment from PenciDesign:Hi, You just need disable the AMP plugin and wait a few time for google update it :) Best Regards,PenciDesign walekool Theme Activation and LicenseClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 31, 2020 at 11:32pm   2 Most recent comment from walekool:Now sorted. Thanks Studentacross About images not displaying in SafariClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 31, 2020 at 2:33pm   15 Most recent comment from PenciDesign:Hi,Please try disable the lazyload images from the theme and check it again. Here is all options for disable lazyload images from the theme:Disable lazyload images on category mega menu on Customize > ... carlsondu Post PageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 31, 2020 at 4:09am   2 Most recent comment from PenciDesign:Hi,You can check options for post pages via Customize > Single Post Options.Best Regards,PenciDesign dmiglioli Can't update to 7.3.0Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 31, 2020 at 3:56am   2 Most recent comment from PenciDesign:Hi, We've used auto-update platform from WP-Updates: http://wp-updates.com/ and it seems the updates flatform from them has issues and they didn't fix it yet.We're waiting for some week ... hu_ss_am header 9 and 10 have error tooClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 31, 2020 at 3:45am   2 Most recent comment from PenciDesign:Hi, This issue caused by you didn't create menu for topbar and main menu. Please go to Appearance > Menus > create a new menu for your topbar > add menu items to this menu > scroll down and check ... rwetherby Trouble Editing PostClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 30, 2020 at 10:31pm   5 Most recent comment from rwetherby:Perfect! This worked. Thank you so much! m28006 Favicon Mobile/ChromeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 30, 2020 at 12:46pm   2 Most recent comment from PenciDesign:Hi,I still can see your favicon on mobile: http://prntscr.com/rpfypgBut it seems this caching an image you've set before via Yoast SEO or somewhere.Let's check it again and clearly all the ... Rosaayari Home loadClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 30, 2020 at 8:34am   3 Most recent comment from Rosaayari:Solved, thank you very much !!! anguschang007 Is it possible to have an excerpt?Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 30, 2020 at 3:59am   2 Most recent comment from PenciDesign:Hi,This layout supports for excerpt - but it will display below the date.You can go to Customize > Other Layouts Options > and make sure you don't check to "Remove Post Excerpt"Best Regards,Penci ... Ben Harrison Penci SliderClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 30, 2020 at 3:58am   2 Most recent comment from PenciDesign:Hi,Do you mean about Penci Custom Slider ? If right, It's not a slider based on posts.It's a custom slider doesn't based on posts - it helps some customers use a Custom Slider point to ... TandTDesignCompany Latest update not workingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 30, 2020 at 3:53am   2 Most recent comment from PenciDesign:Hi, We've used auto-update platform from WP-Updates: http://wp-updates.com/ and it seems the updates flatform from them has issues and they didn't fix it yet.We're waiting for some week ... PaulineRH Double hamburger menu on mobileClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 30, 2020 at 3:45am   2 Most recent comment from PenciDesign:Hi,1/ Please check option for it via Customize > Vertical Nav & Hamburger Menu Options > Hide Menu Hamburger Icon Display on Horizontal Navigation on Mobile2 & 3/ I think you can go to Customize >  ... oneforisrael font issueClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 30, 2020 at 3:41am   2 Most recent comment from PenciDesign:Hi,When you use Elementor Text editor, the Elementor Text editor has option for help you change the fonts and it override the fonts you've selected.You can add more this code to Customize > Custo ... scottpaul70 Mega Menu Images showing in Code for Mobile DevicesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 30, 2020 at 3:36am   4 Most recent comment from PenciDesign:Hi,If so, please add this codes: And: like on this image: http://prntscr.com/rp5wd5Best Regards,PenciDesign