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Public Tickets

thewestcoastvegan GT Metrix Error FixesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 10, 2020 at 2:20am   6 Most recent comment from PenciDesign:Hi,Thank you for renew the support.Maybe it need a few time to Envato API update your purchases.Can you please try it again now? If it still doesn't work, let's put your questions in this ti ... szames Mobile LayoutClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 9, 2020 at 8:27pm   2 Most recent comment from szames:Please ignore this as I have figured it out now goodtripvaporizer website layout messed upClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 9, 2020 at 12:26pm   6 Most recent comment from goodtripvaporizer:solved it ! thank you ! roxanasidoreac header widget only for homepageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 9, 2020 at 2:56am   3 Most recent comment from PenciDesign:Hi,On the Travel Magazine demo, we don't use Elementor to build the homepage, so if you want to build homepage by use Elementor, you can check this guide to know how to do that.If you don't ... Michal Holzberg disable Featured Slider on mobileClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 8, 2020 at 4:02pm   2 Most recent comment from PenciDesign:Hi,Please try add more this code to Customize > Custom CSS to do that: @media only screen and (max-width: 767px){ .featured-area{ display: none; } } Best Regards,PenciDesign Michal Holzberg Lazyload doesnt workClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 8, 2020 at 3:52pm   2 Most recent comment from PenciDesign:Hi,This theme already supports for lazyload images. So you don't need to use any plugin for create lazyload images for your site.Best Regards,PenciDesign pht3k sliderClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 8, 2020 at 9:20am   2 Most recent comment from PenciDesign:Hi,As I see you're using wrapper section for slider is Boxed. Please edit that page by use Elementor > change it to Full Width > and on "Column Gap" select "No Gap"For add overlay background for ... Corosa change anchor link relClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 8, 2020 at 3:29am   4 Most recent comment from PenciDesign:Hi,I don't know where it come because It's not the code from our theme.I think you can try deactivate all plugins ( except plugins come from the theme ) and check it again.If it works, let& ... emiliatech add translation for theme optionClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 7, 2020 at 10:31pm   3 Most recent comment from emiliatech:My support will expire in 10 day and I can't send message in here I hope you do this asap.Thanks for good support. iccamilo design of the categoriesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 7, 2020 at 3:37pm   4 Most recent comment from PenciDesign:Hi,For hide the category title on category pages, please add more this code to Customize > Custom CSS: body.category .archive-box{ display: none; }For change layout of category pages, you can change i ... Foodreich Sign up form/ Post Navigation / Mobile sidebarClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 7, 2020 at 3:00pm   2 Most recent comment from PenciDesign:Hi,1/ It's social sharing & related posts from Jetpack plugin. Let's check and disable it from Jetpack plugin.2/ If you hide the posts title for mobile for "Next/Prev Post Navigation" - thi ... everythinghealthy Pinterest widget is not workingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 7, 2020 at 12:26pm   2 Most recent comment from PenciDesign:Hi,Please update the theme to latest version and this issue will gone.You can check this guide to know how to update the theme to latest version.Best Regards,PenciDesign rizanoia How to remove Tumblr option in the share buttonClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 7, 2020 at 6:17am   3 Most recent comment from rizanoia:ok will do that thanks Ashley Tam Open Links In New TabClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 7, 2020 at 4:04am   2 Most recent comment from PenciDesign:Hi,Unfortunately, there is no way to apply that.Best Regards,PenciDesign art_jensen Installation issuesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 7, 2020 at 1:54am   2 Most recent comment from PenciDesign:Hi,Thank you for purchased our theme and loving it.This issue caused by you didn't install plugin "Penci Soledad Demo Importer"Please go to Appearance > Install Plugins > and install all plugins ...