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Public Tickets

peppersinbag emergency, my site was disappear?Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 16, 2020 at 2:54pm   2 Most recent comment from PenciDesign:Hi,Please make sure:1/ You've updated all plugins come with the theme to latest version via Appearance > Install Plugins.2/ You've updated WordPress and your plugins to latest version.3/ If ... Forestsites system will not allow me to place ticketClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 16, 2020 at 4:19am   2 Most recent comment from PenciDesign:Hi,I see you can create ticket here, can you tell me what's your problems?Best Regards,PenciDesign alexhauf Homepage Title Box StyleClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 16, 2020 at 3:56am   6 Most recent comment from PenciDesign:Hi @Forestsites,Please create a new ticket and our team will check it help you. Please don't put reply to ticket of another people because they will get notice email about your replyBest Regards, ... konradkw Header Video BackgroundClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 16, 2020 at 3:41am   2 Most recent comment from PenciDesign:Hi,Unfortunately, currently this theme doesn't support for video background in the header.Best Regards,PenciDesign peppersinbag Customize my paragraph blocks widthClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 16, 2020 at 1:08am   7 Most recent comment from peppersinbag:Thank you :) nevoriot Logo Size using Header 10 optionClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 15, 2020 at 10:32pm   2 Most recent comment from nevoriot:Just discovered overflow setting for Header 10 and 11. This did the trick in my case. Stratus_Digital Customizing Slider Content by RegionClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 15, 2020 at 4:44pm   2 Most recent comment from PenciDesign:Hi,Unfortunately, there is no any option to do that. As I knew, no any theme on Envato Market support for this feature..Best Regards,PenciDesign kleronth Can't customize themeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 15, 2020 at 4:07pm   2 Most recent comment from PenciDesign:Hi,Have you use latest version of the theme ( version 7.2.2 )? Also, have you tried deactivate all plugins and check it again?If it works, let's enable each plugin to check what's plugin cau ... peppersinbag Hide Featured Image in my articleClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 15, 2020 at 4:06pm   2 Most recent comment from PenciDesign:Hi,You can hide it via Customize > Single Post Options > Hide Featured Image on TopBest Regards,PenciDesign NickBley Page / menu bottom spaceClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 15, 2020 at 10:04am   2 Most recent comment from PenciDesign:Hi,As I can see you're using static homepage and use Elementor to config your homepage - so you should select Template for this page is "Full Width" - check this image - when you do that, all th ... denizmavisi Screen scalability issues in different screen sizestClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 15, 2020 at 9:57am   2 Most recent comment from PenciDesign:Hi,I see your posts is fine for all devices. It should be keep display 900px for all desktop screen.And I measured the distance white space on both sides - It's the same.Best Regards,PenciDesign soulfulpalate Adding a Pinterest pin on the recipe cardClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 15, 2020 at 4:16am   2 Most recent comment from PenciDesign:Hi,Do you mean about Pin images inside recipe card or Pin all the recipe card?If you mean about Pin all the recipe card, unfortunately, the theme doesn't support this feature.If you mean about Pi ... soulfulpalate Adding a URL to Notes section in recipe cardClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 15, 2020 at 4:09am   2 Most recent comment from PenciDesign:Hi,It's not. Currently we just support to display recipe as text & html.We will consider to add support to display Notes as an Editor in the future updates.Best Regards,PenciDesign soulfulpalate Options for mobile website customizationClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 15, 2020 at 4:07am   2 Most recent comment from PenciDesign:Hi,Unfortunately, currently this theme doesn't support for options like that because the theme is responsive based on the desktop version. We don't develop the mobile theme independent with ... megm sidebarsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 15, 2020 at 4:03am   4 Most recent comment from PenciDesign:Hi,Unfortunately, currently the theme doesn't support for change the custom sidebar name. We will consider to add more this feature in the future updates.Best Regards,PenciDesign