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Public Tickets

Streamliners Hide a particular category on sidebar widgetClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 14, 2020 at 2:37pm   3 Most recent comment from Streamliners:Hi Penci Team,Thank you - you can close this ticket!Kind regards,Streamliners tim-nieuwpoort JSClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 14, 2020 at 3:09am   16 Most recent comment from PenciDesign:Hi,It's normal because sometime the speed test tool get different results. I got it multiple times before.We're not owner of those tools, so we can't know what's the issues..Best R ... mutsublog GalleryClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 13, 2020 at 9:57am   2 Most recent comment from PenciDesign:Hi,You can check this video tutorial to know how to do that.If you're using Gutenberg editor, please use element Classic here: http://prntscr.com/rfpzz5 And add gallery here: http://prntscr.c ... humananimal Mobile Menu buttonsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 13, 2020 at 9:39am   2 Most recent comment from PenciDesign:Hi,You can hide hamburger menu on mobile via Customize > Menu Hamburger Options > Hide Menu Hamburger Icon Display on Horizontal Navigation on MobileBest Regards,PenciDesign mgma Demo import postsClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated March 13, 2020 at 2:06am   2 Most recent comment from Penci Design:Hi, Please  send me your website managment information ( admin url site, username and password ) in order for me to have access to know the exact issue. We will take it a look on this help you. Best ... sarraherring Size of Search BarClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 12, 2020 at 2:48am   2 Most recent comment from PenciDesign:Hi,Please try add more this code to Customize > Custom CSS to do that: .show-search{ max-width: 300px; left: auto; right: 0; } Best Regards,PenciDesign travelingigloo Unable to UpdateClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 12, 2020 at 2:44am   2 Most recent comment from PenciDesign:Hi, We've using auto-update flatform from WP-Updates: http://wp-updates.com/ and it seems the updates flatform from them has issues and they didn't fixed it yet.We're waiting for some w ... CnD_Group Twitter and Facebook sharing icons not showing?Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 12, 2020 at 2:43am   2 Most recent comment from PenciDesign:Hi,I can see it displayed fine: http://prntscr.com/rf1xksBest Regards,PenciDesign CalculatedTraveller Amp Version errors throughout siteClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 12, 2020 at 2:42am   15 Most recent comment from PenciDesign:Hi,I've tried validate this page on https://search.google.com/test/amp and I see everything is fine:http://prntscr.com/rf1x9lSo, I think you can ignore that message.Best Regards,PenciDesign tim-nieuwpoort Login featureClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 11, 2020 at 3:55pm   10 Most recent comment from PenciDesign:Hi,Some WordPress sites requirements users create account before post a comment.Some sites provide register users can be submit posts to the main site..There is many things needed register accounts.Ab ... escaperies Penci Fancy HeadingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 11, 2020 at 3:48pm   4 Most recent comment from PenciDesign:Hi,1/ I think you can use Text Editor2/ The default font for Penci Fancy Heading will follow the fonts you've selected via Customize > General Options > "Font for Body Text" and "Font for Heading ... firechefs SSL problems due to outdated png URLClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 11, 2020 at 3:46pm   8 Most recent comment from PenciDesign:Hi,If so it seems issues with setup your SSL.No problems, you can use plugin Really Simple SSL to fixed all the issues.Best Regards,PenciDesign alter6 youtubeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 11, 2020 at 3:45pm   8 Most recent comment from PenciDesign:Hi,No - I mean about empty video playlist ID.Best Regards,PenciDesign sarraherring Hiding "Cart" IconClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 11, 2020 at 3:18pm   3 Most recent comment from sarraherring:Ah, that makes sense.Done. thank you. sarraherring Adobe FontClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 11, 2020 at 3:18pm   5 Most recent comment from sarraherring:Hey there,It actually isn't a font that's a free download. Not an easy search. I was able to upload it through a different wordpress plugin and manually code it in. Thank you though.