Public Tickets
kristinelaw
BreadcrumbClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 28, 2020 at 11:04am
8
Most recent comment from PenciDesign:Hi,Unfortunately, Elementor can't be use for edit category pages.Best Regards,PenciDesign
tipizzz
Tags SitemapClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 28, 2020 at 10:45am
2
Most recent comment from PenciDesign:Hi,With this issue, you should check again with plugin you're using to create site map. It's not related wtih the theme itself because we don't do anything affect to the sitemap xml.Bes ...
Gopinath1987
Not able to installClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 28, 2020 at 10:39am
4
Most recent comment from PenciDesign:Hi @jorr_ejward,Thank you for your suggestion. But when you download the theme, there is 2 selections: Download "Theme file only" and "All files and documentation"If users download "theme file only" - ...
humananimal
Header Mobile Logo/AdClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 28, 2020 at 10:18am
4
Most recent comment from PenciDesign:Hi,If you want to place the logo there, please go to Customize > General Options > and check to "Display Logo on Horizontal Navigation on Mobile"Best Regards,PenciDesign
zero-timespace
problem with your themeClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated April 28, 2020 at 2:44am
13
Most recent comment from Penci Design:Hi tipizzz,Don't worry about the issue.Please create new ticket, we will check it help you.Best Regards,PenciDesign
Remmo_B
Comment HeadingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 27, 2020 at 8:52pm
3
Most recent comment from Remmo_B:Thanks... I have disabled the Jetpack plugin and it has solved my problem...
wass_bend
How to change dimensions of posts cover imagesClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 27, 2020 at 8:35pm
3
Most recent comment from wass_bend:Awesome! This worked perfect, thanks!
jorr_ejward
installationClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 27, 2020 at 8:09pm
1
Most recent comment from jorr_ejward:found the answer to my problem - It would help if you would update your you tube video to tell people to unpack the original zip file.
treasureseeker74
Move page from one demot to anotherClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated April 27, 2020 at 7:14pm
5
Most recent comment from treasureseeker74:OK I did that. I will try again. You can close this ticket. Thanks!
Picantere
Menu with imagesClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 27, 2020 at 6:34pm
3
Most recent comment from actraband:Ah yes....THANK YOU!Loving this theme!AWESOME THEME!
mehraksh2098
Internal No Follow LinksClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 27, 2020 at 4:33pm
4
Most recent comment from PenciDesign:Hi,I just checked and I don't see any nofollow links on the author URL:http://prntscr.com/s6vnfuBut, I see your author bio is empty - you should hide it via Customize > Single Post Options > Hide ...
tipizzz
InstagramClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 27, 2020 at 4:12pm
4
Most recent comment from PenciDesign:Hi,Because you need to access to images in instagram business page. So, you need to use the plugin you sent..The widget from the theme just supports for get images inside personal instagram account.B ...
mishimoron
IndexingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 27, 2020 at 4:00pm
2
Most recent comment from PenciDesign:Hi,You can use category pages or tag pages.Let's go to Posts > Categories or tags > hover on the "Category" or "Tag" you want to get the URL > you will see view button > click on it and you can g ...
mishimoron
Contact FormClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 27, 2020 at 3:58pm
4
Most recent comment from PenciDesign:Hi,I don't understand your question, please tell me more about this.Best Regards,PenciDesign
Ghunva
Theme InstalationClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated April 27, 2020 at 10:25am
2
Most recent comment from Ghunva:sorry my social media manager added some code thats why its showing... you must add delete tciket option :pThanks Any way