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Public Tickets

censinger Updating themeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 27, 2020 at 3:19am   2 Most recent comment from PenciDesign:Hi,To update this theme, you can check on this guide:https://pencidesign.ticksy.com/article/11593This theme supports for auto-updatesSo, there is no need for manually update.Best Regards,PenciDesign pratikdesai Soledad CSS file missingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 27, 2020 at 3:17am   2 Most recent comment from PenciDesign:Hi,Your installation is wrong. You need to extract the download package and use soledad.zip file for your install.Please check more on this guide.And you can check documentation for this theme here to ... Corosa change HTML element typeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 27, 2020 at 2:25am   5 Most recent comment from Corosa:Thank you for verifying.I'll continue to use the theme. Plusture Knowledge Base PageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 26, 2020 at 4:31pm   2 Most recent comment from PenciDesign:Hi,To create a template like that, I recommend you use WPBakery Page Builder to config this page.And you can use Tabs element from WPBakery to create Tabs like on this page.Best Regards,PenciDesign SGBrewing Homepage ModificationClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 26, 2020 at 4:29pm   2 Most recent comment from PenciDesign:Hi,1/ To do that, please add more this code to Customize > Custom CSS: .container.penci_sidebar .penci-grid > li{ width: 100% !important; margin-right: 0 !important; } 2/ To increase the excerpt lengt ... terry2015edu to disable lazy load on my home pageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 26, 2020 at 6:18am   2 Most recent comment from PenciDesign:Hi,Here is all options for disable lazyload inside the theme:Disable lazyload images on category mega menu on Customize > Logo and Header Options > Disable Lazyload Images on Category Mega Menu Disab ... soulfulpalate How to write notes in a list formatClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 26, 2020 at 4:36am   4 Most recent comment from PenciDesign:Hi,You want to do that for notes, so you can copy that code and paste to your recipe notes and edit the text inside it.Best Regards,PenciDesign sudeepta91 custom post typeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 25, 2020 at 1:09pm   5 Most recent comment from sudeepta91:ok thanks. please ad those in the future update. thanks a lot.  karismastudios Font StylesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 25, 2020 at 9:16am   4 Most recent comment from PenciDesign:Hi,1/ For change the fonts size for heading titles, you can check options for it via Customize > Single Post Options.2/ For change the colors, if you want to change color for each heading titles, plea ... christinahoyer Missing picture on Soledad widget "About me"Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 25, 2020 at 9:03am   7 Most recent comment from PenciDesign:Hi,Thank you for your report. Yeah, I will note it.About your issue, I think you can try optimize your about me image on https://compressor.io/ before upload to your site - and it will get optmized ... orsobruno782000 Alessandro Import Demo DataClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 24, 2020 at 4:55pm   2 Most recent comment from PenciDesign:Hi,Please go to Appearance > Install Plugins > make sure you've installed & activated plugin "Penci Soledad Demo Importer"Best Regards,PenciDesign Allen Yeung How to increase text count of Latest Post of HomepageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 24, 2020 at 4:48pm   4 Most recent comment from PenciDesign:Hi,It seems this issue caused by reached the size limit for your MySQL database. Please contact with your hosting provider and ask them about this.I see a similar issue here:https://wordpress.org/supp ... kaygee5000 Import Other Pages of DemoClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated January 24, 2020 at 4:25pm   10 Most recent comment from trybedev:Thank you!  truestrangenews AMP Comments FailClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated January 24, 2020 at 1:24pm   4 Most recent comment from Penci Design:Hi,I checked on your site.Please check screenshot : https://prnt.sc/qsafjkOn single post, when you click to "add comment". It will load the post with version  Desktop as video https://drive.google. ... kentonaa Pinterest Widget not Populating PinsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 23, 2020 at 5:04pm   2 Most recent comment from PenciDesign:Hi,Yeah, this issue caused by Pinterest just changed the API, we just updated the theme for fix this issue, please update your theme to latest version 7.2.3 to fix this issue.To update this theme, ple ...