Public Tickets
DesaiPrajwal
Demo ResetClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 23, 2020 at 8:32am
2
Most recent comment from DesaiPrajwal:Ok I got the answer "If you want to import another demo - let's Uninstall the demo you've imported before first."
Ghunva
logo isn't clickableClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated April 23, 2020 at 4:28pm
2
Most recent comment from Ghunva:I found it sorry I mistakenly add the image url
jasmeet1566
How to update Blog section layoutClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 23, 2020 at 3:06am
6
Most recent comment from PenciDesign:Hi,No, I mean you need to upload the permalink after changed the portfolio slug to make new prefix worksBest Regards,PenciDesign
ruzard
Logo is blurry when imported to websiteClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 22, 2020 at 8:42pm
2
Most recent comment from ruzard:I apologize, it looks like the problem was in my caching on siteground site. It saved the first low-resolution image. The problem is resolved.
ClairePottsy
Quotes not looking like demoClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 22, 2020 at 6:32pm
5
Most recent comment from ClairePottsy:Sorted - thank you!
haneloreee
Gallery view numberClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 22, 2020 at 5:44pm
2
Most recent comment from PenciDesign:Hi,Unfortunately, currently this theme doesn't support for this feature.Best Regards,PenciDesign
Amit
Font Awesome icon are not displayingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 22, 2020 at 5:42pm
5
Most recent comment from PenciDesign:Hi,Hmm, ok please send me your site admin URL and admin account ( username and password ). I will take it a look on this help you.Best Regards,PenciDesign
SheenaSalah
The package could not be installed. The theme is missing the style.css stylesheet.Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 22, 2020 at 5:08pm
3
Most recent comment from SheenaSalah:Sorted ! Now need to progress to next stage - activate and customize :)
themumlife
Mega menuClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 22, 2020 at 3:40am
4
Most recent comment from PenciDesign:Hi,To do that, you just need to makes "Shop" menu items has 4 or 5 child menu items level 1.Best Regards,PenciDesign
upsangel
Video Post Type Breadcrumb DuplicatedClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 22, 2020 at 3:12am
2
Most recent comment from PenciDesign:Hi,Please try add more this code to Customize > Custom CSS to fix it:
.penci-header-text-white .container.penci-breadcrumb{ display: none; }
Best Regards,PenciDesign
Troppi
Multiple authors with Co-Authors PlusClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 21, 2020 at 4:09pm
2
Most recent comment from PenciDesign:Hi,This plugin required to change to many files inside the theme and it takes much time to do.And unfortunately, we don't provide supports for requirements like this.. Hope you can understand.We ...
dirkmuel
table in footerClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 21, 2020 at 3:57pm
2
Most recent comment from PenciDesign:Hi,To do that, please do following steps:1/ Go to Customize > Footer Options > on "Footer Layout" > select "1/4 + 1/4 + 1/4 + 1/4"2/ Go to Appearance > Widgets > drag & drop widgets you want to "Foote ...
congtv89
set up code google tag manager on them soledadClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 21, 2020 at 3:50pm
8
Most recent comment from PenciDesign:Hi,It's strange because I never see any customer get this issue before. Can you please check again with all the codes you've added via Customize ?Best Regards,PenciDesign
treasureseeker74
Youtube Video Doesn't AUTO playClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated April 21, 2020 at 2:15pm
8
Most recent comment from treasureseeker74:ok thank you can you close
thewestcoastvegan
Fonts for SoledadClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 21, 2020 at 3:49am
2
Most recent comment from PenciDesign:Hi,Can you tell me what's fonts doesn't work?Best Regards,PenciDesign