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Public Tickets

Michal Holzberg Header main barClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 23, 2020 at 9:48am   2 Most recent comment from PenciDesign:Hi,It's normal because the navigation is sticky and it need to scroll together with the top of page.When you set an anchor inside the content, I recommend you set an empty anchor like this inside ... jpiazza27 Instagram account not updatingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 23, 2020 at 7:24am   2 Most recent comment from PenciDesign:Hi,Please remove this element and add it again with another tokenBest Regards,PenciDesign Fjura Some images are not displayingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 22, 2020 at 5:42pm   9 Most recent comment from Fjura:Hi Magdalena,I cannot be 100% certain on this but I think the issue was in Lazy Load of WP Rocket (or having lazy load turned on there and also in the theme), I fiddled with it a bit and now it seems ... outdoorsatweekends Mobile ResponsivenessClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 22, 2020 at 5:20pm   5 Most recent comment from outdoorsatweekends:Thanks, I guess you must be right and it is an anomaly of some sort - thought I ought to check it out just in case but thanks for checking though. Regards Tim MacdeLtd SoledadClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 22, 2020 at 4:34pm   2 Most recent comment from PenciDesign:Hi,1/ Please try add more this code to Customize > Custom CSS to disable uppercase for the related posts and leave a comment titles: #respond h3.comment-reply-title span, .post-box-title{ font-size: ... Aude59 Title colors and graphic bulletsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 22, 2020 at 4:19pm   2 Most recent comment from PenciDesign:Hi,Can you show me some screenshots about H2 title as you mean and graphic bullets (stars)?I think you've mentioned about h2 inside single post pages, but I don't know what's graphic b ... nick karakakis featuresClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 22, 2020 at 4:01pm   4 Most recent comment from PenciDesign:Hi,Ahh, if so currently this theme doesn't support for this feature.We will consider to add more this feature in the future updates.Best Regards,PenciDesign jpiazza27 Making mobile header menu logo biggerClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 22, 2020 at 3:54pm   6 Most recent comment from PenciDesign:Hi,I've added this code to Customize > Custom CSS code and your logo look bigger now: https://prnt.sc/qrckop @media only screen and (max-width: 960px){ #navigation.header-6 #logo img { paddi ... senkelbinder I can not install Logistics TemplateClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 22, 2020 at 9:13am   2 Most recent comment from senkelbinder:my fault, the demo content plugin has a seperate update routine and didn't show up in wordpress own update category, I am importing the demo right now kml1993 Number Count UpClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 21, 2020 at 4:15pm   6 Most recent comment from PenciDesign:Hi,It's a widgets display for vertical mobile navigation, you can edit/remove it via Appearance > Widgets > "Sidebar Hamburger Widgets Below Menu" on the right side.Best Regards,PenciDesign AsaBradley Instagram FeedClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 21, 2020 at 10:21am   5 Most recent comment from AsaBradley:I did an save/update through the regular WordPress editor but am still having the same problem. See homepage at http://www.asamariabradley.com/.Update: It seems to be specific to my computer only. Th ... r821103542 Add a Google Ad after HeaderClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 21, 2020 at 4:45am   8 Most recent comment from PenciDesign:Hi @ringgo,Please create a new ticket and our support team will check it help you.Please don't put reply to tickets of another people because they will get notice email from your reply.Best Regar ... AlvinPacheco Menu HeaderClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated January 20, 2020 at 5:18pm   2 Most recent comment from Penci Design:Hi,Please go to Customizer > Topbar Options then check "Show the topbar menu" optionthen go to Dashboard > Appearance > Menu then add item menu to "Menu Top bar".https://prnt.sc/qqd9a6Best regards,Pen ... vikas94 Slider RevolutionClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 20, 2020 at 7:33am   4 Most recent comment from PenciDesign:Hi,Yeah, the extended licenses just gives us the right to be shared for our customers to use it validly and it's not include the activation code.No any theme can give you the activate code to act ... fotospire Video ratio sizeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 20, 2020 at 7:23am   2 Most recent comment from PenciDesign:Hi,We have a script to calculate your video ratioIt seems your videos is not on ratio 16:9Have you check this video on youtube and see if this video has ratio 16:9 ( Please don't caculate the bla ...