Public Tickets
upsangel
FA Icon is Not Loading Properly on Front EndClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 4, 2020 at 4:16am
3
Most recent comment from upsangel:v5 works. Thank you!
RABEA862
Does not support the phoneClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 4, 2020 at 3:51am
2
Most recent comment from PenciDesign:Hi,This issue caused by plugin has a word "Fusion" in the name. Let's check and disable this plugin for solve this issue.Best Regards,PenciDesign
upsangel
Increase the Paragraph Fonts Size in Single Post ONLYClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 3, 2020 at 11:34pm
3
Most recent comment from upsangel:Found it, it works！ Thank you！
upsangel
Header Not Align to PageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 3, 2020 at 11:33pm
3
Most recent comment from upsangel:Hi there, it works, thank you!
thebeaderchef
UpdateClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 3, 2020 at 1:15pm
2
Most recent comment from PenciDesign:Hi,
We've used auto-update platform from WP-Updates: http://wp-updates.com/ and it seems the updates flatform from them has issues and they didn't fix it yet.We're waiting for some week ...
walekool
Problems with homepage settingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 3, 2020 at 1:13pm
3
Most recent comment from PenciDesign:Hi,1/ It seems you have a plugin caused this issue.Please try deactivate all plugins ( except plugins come from the theme ) and try it again. If it works, let's enable each plugin to check what&# ...
32GiSA
theme demo missingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 3, 2020 at 1:10pm
2
Most recent comment from PenciDesign:Hi,It seems you didn't install plugin Penci Soledad Demo Importer.Please go to Appearance > Install Plugins > and install this plugin & all plugins you need for use and try it again.Note: Let ...
congtv89
upload content demo too many timeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 3, 2020 at 12:31pm
2
Most recent comment from PenciDesign:Hi,It seems you've imported full demo - have you read this note before you do that: http://prntscr.com/rs9zx1Best Regards,PenciDesign
TAGC16
Theme AssistanceClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 3, 2020 at 12:29pm
4
Most recent comment from PenciDesign:Hi,When your support almost out of date - you will get an email from Envato MarketBest Regards,PenciDesign
tim-nieuwpoort
Google rich result tool - fontClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 3, 2020 at 10:41am
3
Most recent comment from tim-nieuwpoort:Ok great thanks for your reply!
tragicomico
updatingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 3, 2020 at 9:47am
3
Most recent comment from tragicomico:Thanks, the update was successful ;-) yeah!!
rwetherby
Adding Title Text Box to Front PageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 3, 2020 at 8:21am
10
Most recent comment from rwetherby:Wonderful! This worked perfectly! Thank you!
Jessica Joh
Newsletter signup on homepage onlyClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 3, 2020 at 2:57am
2
Most recent comment from PenciDesign:Hi,Please check option for it via Customize > Colors & Options for Header Sign-Up FormBest Regards,PenciDesign
CatchingGlancesBoutique
Updating ThemeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 3, 2020 at 2:44am
2
Most recent comment from PenciDesign:Hi,
We've used auto-update platform from WP-Updates: http://wp-updates.com/ and it seems the updates flatform from them has issues and they didn't fix it yet.We're waiting for some week ...
gippsonline
Keeping Kaushan Script as font family on Penci Fancy HeadingClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated April 2, 2020 at 6:06pm
2
Most recent comment from Penci Design:Hi,Please go to Dashboard > PenNews > Fonts Options then add font you want ( Kaushan Script ), then go to Penci Fancy Heading blocks and choose fonthttps://prnt.sc/rrras6Best Regards,PenciDesi ...