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Public Tickets

austyntm Change Comment WordingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 25, 2020 at 3:11pm   4 Most recent comment from PenciDesign:Hi,Yes, it's fine to update those pluginsBest Regards,PenciDesign RABEA862 The template on mobile does not display images and text properlyClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 25, 2020 at 12:52pm   2 Most recent comment from PenciDesign:Hi,I see everything is fine: http://prntscr.com/s5qg6iWhat's your problems? Please show me a screenshot for this.Best Regards,PenciDesign ronelangeles Change Menu in MobileClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 25, 2020 at 1:59am   4 Most recent comment from PenciDesign:Hi,Unfortunately, currently this theme doesn't support for style like that.Best Regards,PenciDesign ronelangeles Soledad List Banner RearrangeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 24, 2020 at 4:50pm   2 Most recent comment from PenciDesign:Hi,Please use element "Soledad Featured Boxes" to do that.Best Regards,PenciDesign glowkids Home Page ContentClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 24, 2020 at 4:19pm   2 Most recent comment from PenciDesign:Hi,Please go to Posts > Categories > edit category "Europe" > on "Select Featured Layout for Magazine Layout" > and select "Style 13 - Grid 3 Columns"You can check more on this video tutorial to know ... VargolinoPR SEO Plugin Broke the Theme ResponsivinessClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated April 24, 2020 at 4:31am   10 Most recent comment from Penci Design:Hi,Make sure that you can't change code of pennews theme.If you change code of PenNews theme.  The code you change will lose after you update theme.Best Regards,PenciDesign lojapescagerais licenseClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated April 24, 2020 at 4:27am   2 Most recent comment from Penci Design:Hi,Don't worry about the issue.We can't change  code of wpbakery plugin.You can insert license  of wpbakery plugin  to your site. Best Regards,PenciDesign Ghunva weather is only for selected location?Closed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated April 24, 2020 at 3:43am   2 Most recent comment from Penci Design:Hi,Yeah, weather is only for selected locationBest Regards,PenciDesign hmoyano How to show 2 post per line in category pagesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 24, 2020 at 3:20am   2 Most recent comment from PenciDesign:Hi,If so, I think you can try with Grid Posts.You can go to Customize > General Options > on "Category, Tags, Search, Archive Layout" > select "Grid Posts"Best Regards,PenciDesign ado11175 I cannot update the templateClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 23, 2020 at 9:19pm   3 Most recent comment from ado11175:Thank you!I forgot to answer you aldo Belli customize homepage crashesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 23, 2020 at 3:27pm   4 Most recent comment from PenciDesign:Hi,Is it stopped when you access to customize?If right, please try deactivate all plugins and check it again.If it works, let's enable each plugin to check what's plugin to caused this issue ... ronelangeles Update FailedClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 23, 2020 at 3:02pm   2 Most recent comment from PenciDesign:Hi, We’ve used auto-update platform from WP-Updates: http://wp-updates.com/ ( It’s a paid service from a third-party company - not from us ) and it seems the updates flatform from them has issues ... Rana_xD how to remove social media and search button for nav bar ( Primary Menu)Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 23, 2020 at 1:58pm   9 Most recent comment from PenciDesign:Hi,Please add more this code to Customize > Custom CSS to do that: #navigation .menu li a i{ font-size: inherit; } #navigation ul.menu > li, #navigation .menu > ul > li{ margin-right: 50px; } Best Reg ... DesaiPrajwal Demo ResetClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 23, 2020 at 8:32am   2 Most recent comment from DesaiPrajwal:Ok I got the answer "If you want to import another demo - let's Uninstall the demo you've imported before first." Ghunva logo isn't clickableClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated April 23, 2020 at 4:28pm   2 Most recent comment from Ghunva:I found it sorry I mistakenly add the image url