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Public Tickets

Wrapify_Design Character LimitClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 27, 2019 at 4:34am   2 Most recent comment from PenciDesign:Hi,If you want to do that, you need to use Elementor to config your homepage/pages.Please install & activate plugin Elementor, after that, you can check this video tutorial to know how to config homep ... hossainrif Theme installation failed.Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 26, 2019 at 3:36pm   2 Most recent comment from PenciDesign:Hi,Your installation is wrong.Please extract the download package and use soledad.zip file for your install.You can check more on this guide.And you can check documentation for this theme here to know ... fabaff demo unistallClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 26, 2019 at 3:34pm   2 Most recent comment from PenciDesign:Hi,It seems you've imported the demo before version 7 of Soledad.Now, if you want to import another demo style, please do following steps:1/ Install & activate plugin Customizer Reset2/ Go to Cus ... fabaff footer menuClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 26, 2019 at 3:32pm   2 Most recent comment from PenciDesign:Hi,You need to enable Footer Menu via Customize > Footer Options > Enable Footer Menu.Best Regards,PenciDesign GACC Video is not shownClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated December 26, 2019 at 9:57am   19 Most recent comment from GACC:It work for the  _format_video_embed thank you :). justest521 search titleClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 26, 2019 at 7:59am   2 Most recent comment from PenciDesign:Hi,Do you mean you want to change the text "Search Results for " ? If right, please check option for it via Customize > Quick Text Translation.Best Regards,PenciDesign rajipillai Add content/authors to home pageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 26, 2019 at 4:03am   2 Most recent comment from PenciDesign:Hi,Yeah, you can do that by use Elementor to config your homepage.Please install & activate plugin Elementor and check this video tutorial to know how to setup homepage by use Elementor.When you use E ... techdesignmiri avatar and info missing from author boxClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 25, 2019 at 2:35pm   2 Most recent comment from PenciDesign:Hi,By default, the WordPress will make this page is 404 page if you don't have any posts for the author.The query from WordPress will return empty if the author doesn't exists any posts..It& ... techdesignmiri display video duration on video thumbnailClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 25, 2019 at 2:30pm   4 Most recent comment from PenciDesign:Hi,Unfortunately, there is no any plugin can do that...Best Regards,PenciDesign Netroy PagespeedClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 25, 2019 at 7:22am   2 Most recent comment from PenciDesign:Hi, Thank you for purchased our theme. You can check this guide to know how to improve your site speed: https://pencidesign.ticksy.com/article/11405   Also, recently the google speed insight just u ... driss-you demo importClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 25, 2019 at 2:51am   4 Most recent comment from PenciDesign:Hi,This theme doesn't come with a recaptcha, so please check again with your plugins.Please try deactivate all plugins and check it again. If it work, let's enable each plugin to check what& ... techdesignmiri custom template for postsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 25, 2019 at 2:48am   2 Most recent comment from PenciDesign:Hi,Unfortunately, currently this theme doesn't support a template like this.But, I think you can use "Email" icon from Author box to help users can send him an email when click to this email icon ... Plusture DOM SizeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 25, 2019 at 2:45am   2 Most recent comment from PenciDesign:Hi,The DOM size based on how much elements you're using on your pages. So, if you want to reduce it, you need to reduce the element you're using on your pages.In the next update version of S ... peppersinbag change the new themeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 24, 2019 at 10:00am   7 Most recent comment from peppersinbag:Thank you a lot!I did it haha nick karakakis social buttonsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 24, 2019 at 3:53am   2 Most recent comment from PenciDesign:Hi,You can change it via Customize > Social Media Options.Best Regards,PenciDesign