Join the Soledad Facebook Users Group here
for Share, assistance, discussion, and Updates related to Soledad WordPress Theme.

If you can't create a new ticket - you can send us an email via our contact form and we will get back to you.

Okay

Public Tickets

ICEknigh7 Pennews menu item shows up for non-adminsClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated December 11, 2019 at 8:36pm   6 Most recent comment from ICEknigh7:Thank you, it doesn't show up anymore. This can be closed. AndreeaVasile1985 post sharingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 11, 2019 at 10:22am   2 Most recent comment from PenciDesign:Hi,Please try do following the guide like we said on the documentation here to fixed that issue.Best Regards,PenciDesign jsanher92 Cannot upload the theme on my wordpress 5.3Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 11, 2019 at 4:16am   3 Most recent comment from PenciDesign:Hi,This theme has auto updates from itself. You can check this guide to know how to update theme:https://pencidesign.ticksy.com/article/11313Best Regards,PenciDesign lagiosdi Custom Template for Custom Post TypeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 11, 2019 at 4:12am   4 Most recent comment from PenciDesign:Hi,Yeah, you can. You can create a file like that and copy the code from single.php and paste to that file and edit it.Best Regards,PenciDesign dmiglioli Homepage RefreshClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 11, 2019 at 4:11am   2 Most recent comment from PenciDesign:Hi,With this issue, I think you need to ask author of the plugin to know if there is a way to do that. Because we can't affect to features come from a plugin.Also, I think you can try another way ... denizmavisi Single Posts BackgroundClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 10, 2019 at 3:57pm   6 Most recent comment from PenciDesign:Glad when your issues solved. If you love our theme, don't forget take some time give us a 5star rating on https://themeforest.net/downloads/ It will be our honor  Thank you so much in advance ... ERogdakis Link Colors in Single PostClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 10, 2019 at 3:32pm   7 Most recent comment from ERogdakis:Worked thank you lierudy Content AlignmentClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 10, 2019 at 2:40pm   4 Most recent comment from PenciDesign:Hi,As I see you're using Elementor to created that post.Please go to edit that post by use Elementor - and click to edit section wrapper  the post content > on "Columns Gap" > select "No Gap" - ... rifrdesign Mobile Responsive Has White HeaderClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated December 10, 2019 at 2:24pm   3 Most recent comment from Penci Design:Hi, Please  send me your website managment information ( admin url site, username and password ) in order for me to have access to know the exact issue. We will take it a look on this help you. Best ... AppelenEelman Elementor page builderClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 10, 2019 at 11:03am   3 Most recent comment from AppelenEelman:Hi again,Ah that's perfect! Thank you, sorry I wasn't able to find this myself.Have a great day! Thank you for support. yaniv2266 Can't activate themeClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated December 9, 2019 at 9:23pm   2 Most recent comment from yaniv2266:I have found the issue! thanks!  sonunetin6 Regarding removing Subscribe Newsletter from each page of my blogClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 9, 2019 at 3:46am   2 Most recent comment from PenciDesign:Hi,To remove it, please go to Appearance > Widgets > on "Footer SignUp Form" > remove widget "Mailchimp for WP" inside this sidebar.Best Regards,PenciDesign ccannes Mobile Responsive ImagesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 8, 2019 at 10:31pm   7 Most recent comment from ccannes:Never mind, I figured it out! Thanks so much for your help :)  Jen author boxClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 8, 2019 at 3:27am   2 Most recent comment from PenciDesign:Hi,Unfortunately, currently this theme doesn't support for this feature.We will consider to add more this feature in the future updates.Best Regards,PenciDesign calsharp Hi, how do I edit the 10 custom sidebarsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 7, 2019 at 4:17am   2 Most recent comment from PenciDesign:Hi,You need to make sure your custom sidebar exists widgets. If your custom sidebar you've selected is empty - it will display the "Main Sidebar"Also, you can check general options for custom sid ...