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Public Tickets

Huuuughes updating themeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 28, 2020 at 5:07pm   2 Most recent comment from PenciDesign:Hi, We're using auto-update flatform from WP-Updates: http://wp-updates.com/ and it seems the updates flatform from them has issues, I've contacted them and they said will fix it as soon as ... Chiarastinson Error with WP BAKERYClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 28, 2020 at 4:03pm   2 Most recent comment from PenciDesign:Hi,It seems issues from WPBakery plugin itself. We don't develop this plugin, so we don't know how it works.I recommend you use element "Soledad Latest Posts" from WPBakery to display your p ... SPECTRUMAG Hide "Featured Slider" on homepageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 28, 2020 at 3:51pm   2 Most recent comment from PenciDesign:Hi,If so, I recommend you use Elementor to get slider to display anywhere inside that page as you want.Please install Elementor and check this video tutorial to know how to config a page by use Elemen ... vinhlv How to stage before setting LIVE?Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 28, 2020 at 3:29pm   2 Most recent comment from PenciDesign:Hi,I think you can move your site to our theme - it doesn't take much timePlease do following steps:1/ Install & activate the theme and go to Appearance > Install Plugins > Install & activate "Pe ... aneliyakalcheva Paragraph styleClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 28, 2020 at 2:48pm   7 Most recent comment from PenciDesign:Hi,If you've set the paragraphs is justified - the center text won't be works. Because justified makes the text can't be center..Best Regards,PenciDesign Viswanath Reddy WP Bakery Automic updatesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 28, 2020 at 2:06pm   2 Most recent comment from PenciDesign:Hi,Thank you for your great words.I can sure there is no any theme support for auto update WPBakery because WPBakery doesn't allow license for authors to get it auto updates... We're like so ... ClosBrothers123 Update themeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 28, 2020 at 1:33pm   2 Most recent comment from PenciDesign:Hi, We're using auto-update flatform from WP-Updates: http://wp-updates.com/ and it seems the updates flatform from them has issues, I've contacted them and they said will fix it as soon as ... JoannaBilska theme updateClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 28, 2020 at 1:33pm   2 Most recent comment from PenciDesign:Hi, We're using auto-update flatform from WP-Updates: http://wp-updates.com/ and it seems the updates flatform from them has issues, I've contacted them and they said will fix it as soon as ... sudeepta91 theme updateClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 28, 2020 at 9:59am   3 Most recent comment from sudeepta91:ok thanks  mamacaramel Unable to update soledad theme toClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 28, 2020 at 9:13am   2 Most recent comment from mamacaramel:Problem resolved. I updated it in FTPBest regardsCarmen tudor_deleanu Optimizing Instagram topnav sliderClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 28, 2020 at 4:19am   2 Most recent comment from PenciDesign:Hi,It's images load from Instagram and the image URL provide by Instagram also.There is no way to optimize it.. Because it's resource from Instagram - not from your site.Best Regards,PenciDe ... Dirkandmuriel I can't edit my blog post.Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 28, 2020 at 4:14am   2 Most recent comment from PenciDesign:Hi,If you want to create a Blog post page can be edit. I recommend you use Elementor to config your blog page.Please install Elementor and use element "Soledad Latest Posts" from Elementor to config y ... soulfulpalate Import demo stuckClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 28, 2020 at 4:11am   4 Most recent comment from PenciDesign:Hi @thefithappyfoodie,This is ticket for Soledad theme - not PenNews.Please create a new ticket for PenNews and our support team will check it help you.Best Regards,PenciDesign thefithappyfoodie demo data installation getting stuckClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated February 27, 2020 at 10:59pm   2 Most recent comment from Penci Design:Hi, Please  send me your website managment information ( admin url site, username and password ) in order for me to have access to know the exact issue. We will take it a lock on this help you. Best ... migued Problem with uploading imagesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 27, 2020 at 2:52pm   6 Most recent comment from PenciDesign:Hi,If so, please send us an email via our contact form.Best Regards,PenciDesign