Join the Soledad Facebook Users Group here
for Share, assistance, discussion, and Updates related to Soledad WordPress Theme.

If you can't create a new ticket - you can send us an email via our contact form and we will get back to you.

Okay

Public Tickets

lvanderschraft Loading PhotosClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 2, 2019 at 3:07pm   2 Most recent comment from PenciDesign:Hi, Please follow your previous ticket here:https://pencidesign.ticksy.com/ticket/2222030/ Best Regards, PenciDesign cthood Changing colorsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 2, 2019 at 4:01am   4 Most recent comment from cthood:Got it! That works.   yo8phtravel megamenuClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 2, 2019 at 2:52am   2 Most recent comment from PenciDesign:Hi,Your config is wrong. Please go to Appearance > Menus > on menu items "destinations" > remove child menu items "Europe" and "Asia"Best Regards,PenciDesign huubangbkhn Help me!Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 1, 2019 at 3:14am   17 Most recent comment from PenciDesign:Hi,Unfortunately, we don't provide supports for customization requirements take many time to do. Because we don't enough time to provide support like that for all 25k+ customers using our th ... childintime23 animations and pencisliderClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 1, 2019 at 2:50am   4 Most recent comment from PenciDesign:Hi,Of course we need to crop the images you've uploaded to make sure all the images has the same size.If we don't do that, the layouts will look broken because each posts can has each differ ... daxaa options for menuClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 1, 2019 at 2:46am   2 Most recent comment from PenciDesign:Hi,Please check this video tutorial to know how the category mega menu worksBest Regards,PenciDesign Michalholzberg main menu arrowClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 30, 2019 at 4:26pm   2 Most recent comment from PenciDesign:Hi,Please try add more this code to Customize > Custom CSS to do that: body.rtl #navigation ul.menu > li.menu-item-has-children > a:after, body.rtl #navigation .menu > ul > li.menu-item-has-children ... Uffe1 Colour title & date RecipeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 30, 2019 at 4:07pm   2 Most recent comment from PenciDesign:Hi,Please try add more this code to Customize > Custom CSS to do that: .penci-recipe-index-wrap .penci-recipe-index-title a{ color: #ff0000; } .penci-recipe-index .date{ color: #ffff00; } Change color ... AnnDar19 How to get startedClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 30, 2019 at 8:55am   2 Most recent comment from PenciDesign:Hi,Thank you for purchased our theme.You need to install WordPress on your hosting first.After that, check this video tutorial to know how to install the theme & import a demo you want to use.And chec ... CynthiaGraphics Penci SliderClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 30, 2019 at 3:10am   2 Most recent comment from PenciDesign:Hi,Unfortunately, currently this theme doesn't supports for Enable Penci Slider for Homepage & Posts only.We will consider to add more this feature in the future updates.Best Regards,PenciDesign yo8phtravel categoryClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 30, 2019 at 3:08am   2 Most recent comment from PenciDesign:Hi,1/ No any page builder can edit the category pages. You just can use page builder like Elementor for Pages & Posts only.2/ It's not related posts come from the theme - it's related posts ... marcopile Disabling the navigation header iconClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 30, 2019 at 3:05am   4 Most recent comment from PenciDesign:Hi,You need to use Envato Token to activate the theme - let's read section below has name "How to Generating A Envato Token"Best Regards,PenciDesign Turcek Front pageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 30, 2019 at 2:58am   2 Most recent comment from PenciDesign:Hi,I think you can use Penci Slider to do that - it support to display static image also.To config Penci Slider in your case, please do following steps: 1/ Make sure you've installed & activated ... ICEknigh7 Spinner when replying looks bad against dark backgroundClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated November 29, 2019 at 4:52pm   3 Most recent comment from ICEknigh7:Just noticed that the spinner's URL comes from Jetpack, so I should ask them instead: https://jetpack.wordpress.com/wp-admin/images/spinner.gifThanks anyway, this can be closed. ICEknigh7 PenNews: Changing color for headers after PostClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated November 29, 2019 at 4:51pm   18 Most recent comment from ICEknigh7:I just posted the fix so there's no need to log in as an admin, thanks.