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Public Tickets

smvmedia Inserting image into content via ElementorClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 4, 2020 at 3:32am   2 Most recent comment from PenciDesign:Hi,I don't clearly about your question, can you tell me more detail about this?Your explain quite hard to understand for me, can you record for me a short video about this issue?Best Regards,Pen ... Tilbo02 licenseClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated January 4, 2020 at 2:10am   4 Most recent comment from Penci Design:Hi,It seems that you use pennews on your site and you want  use Pennews on staging.If right, please active PenNews theme on new site . Make sure that you use new datebase on new site.Best Regards,Pe ... HealthyPawsPetInsurance Missing bulletsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 3, 2020 at 5:19pm   9 Most recent comment from HealthyPawsPetInsurance:I added the UL/OL code to custom CSS and it worked. Thank you. jpiazza27 Permalink sectionClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 3, 2020 at 8:00am   4 Most recent comment from PenciDesign:Hi,It's option when you insert an image to your posts content - let's click on Media Library > click to an image > and you can see it on the right side - check this image: http://prntscr.co ... bludiamonddesign ​Not Saving in the customize menuClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 3, 2020 at 7:47am   4 Most recent comment from PenciDesign:Hi,Of course the theme working fine with Google adsense - I see too much customers using the theme with Google Adsense without any issues. Have you did something wrong when use Google adsense for your ... jpiazza27 Changing order of Sidebar itemsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 3, 2020 at 5:09am   2 Most recent comment from PenciDesign:Hi,You can go to Appearance > Widgets > on sidebar "Main Sidebar" drag & drop widget "Soledad About Me" to the top of the sidebar.Best Regards,PenciDesign soulfulpalate Links showing on page after importing demoClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 3, 2020 at 3:53am   3 Most recent comment from juliajgreacen:Hey guys, this fixed it for me - it's in the top section when you import demos: After import a demo, if you get any issues with the menuLet's go to Appearance > Menus > create or select a m ... ado11175 Import Demo Data did not Appear in Appearance !!!Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 3, 2020 at 2:37am   1 Most recent comment from ado11175:Sorry! I solved it ! berams TranslationClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 2, 2020 at 2:10pm   2 Most recent comment from PenciDesign:Hi,Please change it via Customize > "Single Post Options" and Customize > Quick Text Translation.Best Regards,PenciDesign Plusture Mobile Page Form IssueClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 2, 2020 at 2:07pm   2 Most recent comment from PenciDesign:Hi,This issue caused by you've set the margin 150px for the wrapper. It make this margin apply for mobile also and make the mobile display not properly like that.Best Regards,PenciDesign isao11 remove envato tokenClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 2, 2020 at 9:15am   4 Most recent comment from PenciDesign:Hi @Tilbo02,Thank you for purchased our theme.You can use the theme normal on staging site, the theme will allow for you 30 days before the alert popup appears at the center of screen. All the featur ... jpiazza27 Recipe Plugin not workingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 2, 2020 at 8:53am   2 Most recent comment from PenciDesign:Hi,Penci Recipe is not element for Elementor.Please check this video tutorial to know how to config recipe with Penci Recipe plugin.Best Regards,PenciDesign jwbayfield Creating Templates with ElementorClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 1, 2020 at 2:28am   4 Most recent comment from PenciDesign:Hi,If so, maybe you need to check this video tutorial to know how to export/Import a template:https://www.youtube.com/watch?v=Z03m9SOUeTkMaybe you need to do the import for each post as you want.Best ... muhhatta Layout:grid with sidebarClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 31, 2020 at 5:42am   7 Most recent comment from muhhatta:Thank you,Sorry, but I did not mean to confuse you with the ownership of Your Journey. I just mentioned it as an example of "grid rotator" on homepage HealthyPawsPetInsurance Remove border/paddingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 30, 2020 at 9:29pm   5 Most recent comment from HealthyPawsPetInsurance:You can close this ticket. I figured out a way to do it.