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Public Tickets

Joshua Cocks Removing Bookmark button from Category pagesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 21, 2024 at 6:07am   3 Most recent comment from Joshua Cocks:Thanks that fixed it.  wiki2024 problem with my blogClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 20, 2024 at 4:01pm   25 Most recent comment from PenciDesign Supporter:Hi,WPForo is a WordPress plugin, so you can install it just like any other WordPress plugin: https://wordpress.org/plugins/wpforo/Regards,PenciDesign. WA Display Ads VerticalClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 20, 2024 at 9:46am   4 Most recent comment from PenciDesign Supporter:Hi,I've tried to modify the settings, but I need more time to debug the GA code display on your site. I'll update this ticket once it displays perfectly.Regards,PenciDesign. Thomas Missing Penci Framework 6.6.7 in latest UpdateClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated June 20, 2024 at 9:43am   19 Most recent comment from Thomas:Thanks :) Gabriel Brens Problems with the firewallClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 20, 2024 at 4:09am   2 Most recent comment from PenciDesign Supporter:Hi,CURL is not a dependency of WordPress. However, some plugins may require CURL to fetch content from external sources.Regards,PenciDesign. Patrice Greanville Set visual writing/editing as the defaultClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 19, 2024 at 8:19pm   5 Most recent comment from Patrice Greanville:Thank you!Now it seems to be working OK. You are a genius. Best regards,PG WA Search Bar Is not Working properlyClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 19, 2024 at 5:53pm   4 Most recent comment from PenciDesign Supporter:Hi,Have you cleared all the browser cache? I've checked, and the search form has already disappeared.Regards,PenciDesign. Yang Import Demo Data not successfulClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 19, 2024 at 4:25pm   4 Most recent comment from PenciDesign Supporter:Hi,The image regeneration process requires higher CPU resources, so your site may have been terminated and is showing a 503 error.Regards,PenciDesign. Tanya Penci Recipe plugin not working correctlyClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 19, 2024 at 1:47am   6 Most recent comment from PenciDesign Supporter:Hi,By default, the Soledad theme is not built for the Divi Builder, so please consider using Elementor instead.Regards,PenciDesign. Zoe Peate Blog post titles missing from homepage sliderClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 18, 2024 at 5:39pm   4 Most recent comment from PenciDesign Supporter:HI,Could you take a little time to rate us on ThemForest?Have a good day.Regards,PenciDesign. seok80 How to set the height of Google Maps?Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 18, 2024 at 3:54pm   2 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Custom CSS then add the following custom CSS code: .fluid-width-video-wrapper iframe {  max-height: 320px;}Replace 320px with the height value.Regards,Pen ... kflai63 Penci ShortcodesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 18, 2024 at 12:57pm   2 Most recent comment from PenciDesign Supporter:Hi,Please navigate to Appearance → Plugins, install the Penci Shortcode & Performance plugin, and then use Classic Editor mode to find and insert the shortcode, as shown in the screenshot below:Rega ... Slapasen High LCP and bad page speedClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 18, 2024 at 7:53am   14 Most recent comment from Slapasen:Thanks you so much! All clear from my side :) Great support! Gabriel Brens recomendationClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 18, 2024 at 2:02am   2 Most recent comment from PenciDesign Supporter:Hi,Regarding this notice, please follow the detailed instructions in the document at this link: https://www.invicti.com/blog/web-security/disable-directory-listing-web-servers/Regards,PenciDesign. Gabriel Brens Site Health recommendationClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 18, 2024 at 2:00am   2 Most recent comment from PenciDesign Supporter:Hi,You can remove this child theme file if it is not activated.Regards,PenciDesign.