Public Tickets
iappareljournal
home page top penci slider is blankClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 9, 2024 at 1:24am
2
Most recent comment from PenciDesign Supporter:Hi,Please make sure you've cleared all the site cache, and browser cache, and then check again.Here is the screenshot on my browser:Regards,PenciDesign.
georget777
Archive image sizeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 8, 2024 at 4:36pm
2
Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → General → General Settings → Custom Border Radius for Featured Images: leave blank this option.Regards,PenciDesign.
idjon
Headers on the sliderClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 8, 2024 at 4:31pm
4
Most recent comment from PenciDesign Supporter:Hi,The issue is that your site is still loading content from the cache, causing the element to malfunction.
Please ensure that you have cleared all W3 Total Cache, CDN cache, and browser cache, then c ...
Lella
Upgrade Soledad versionClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 8, 2024 at 4:30pm
8
Most recent comment from PenciDesign Supporter:Hi,The issue comes with the new version of the Elementor PRO plugin. We'll address this issue in the future theme update.Regards,PenciDesign.
avriezen
Featured imageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 8, 2024 at 1:58am
2
Most recent comment from PenciDesign Supporter:Hi,For this specific situation, please send me your WordPress admin account details through a PRIVATE message. I will then log in and make an effort to assist you in diagnosing and resolving this issu ...
SHAHABODDIN
slider problem in RTLClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 7, 2024 at 5:27pm
8
Most recent comment from SHAHABODDIN:thanks
bavnild
How did I move the animal planet down a bit?Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 7, 2024 at 4:25pm
8
Most recent comment from PenciDesign Supporter:Hi,I've checked your site, and the logo image already showing correctly: https://imgur.com/a/onfhRv5Regards,PenciDesign.
bavnild
Would like to change ALL colors of the type pages where do I do it The light blue dark blue green etcClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 7, 2024 at 7:54am
5
Most recent comment from PenciDesign Supporter:Hi,Please send me more screenshots, I've checked your site but haven't found this text.Regards,PenciDesign.
Mojo
Post template 500 errorClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 7, 2024 at 1:24am
2
Most recent comment from PenciDesign Supporter:Hi,In response to your question, please read more about this issue by visiting the following link: https://elementor.com/help/500-error/Regards,PenciDesign.
emregoktepe
PluginsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 6, 2024 at 2:39pm
2
Most recent comment from PenciDesign:Hi,Thank you for purchasing our theme.1/ Yeah, you can keep use Litespeed cache plugin to use the caching from them. But, let's disable all the lazyload images, optimize CSS/ Optimize JS, minify ...
Michal Jankowski
Attachment PageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 6, 2024 at 2:06am
2
Most recent comment from PenciDesign Supporter:Hi,I've created a custom attachment.php file for your site, please download and then extract it into the child theme.Regards,PenciDesign.
Krystian
Menu in Soledad themeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 6, 2024 at 1:35am
4
Most recent comment from PenciDesign Supporter:Hi,The left categories list auto-get from your selected parent category, so you don't need to add the sub-menu.Regards,PenciDesign.
Torsten Esser
Two Footers from out of nowhereClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 5, 2024 at 5:11pm
2
Most recent comment from Torsten Esser:Hey, fixed it myself. There was a problem with the footer.php in my childtheme. There was a conflict after the update of the theme. It's working fine again.Thanks and best regardsTorsten
soccerbbbb
disable right clickClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 5, 2024 at 8:45am
2
Most recent comment from PenciDesign Supporter:Hi,Please install the Disable Right Click For WP plugin at this link: https://wordpress.org/plugins/disable-right-click-for-wp/Regards,PenciDesign.
Torsten Esser
High Server Load and bad TTFB on Pagespeed InsightsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 5, 2024 at 1:55am
10
Most recent comment from Torsten Esser:Hi,it'really sad, that wordpress still has no in-build feature to support copyright informations. If you really thinking of adding such an option (page-featured-image-caption) within one of your ...