Public Tickets
MsWildCard
Social button alignmentClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 23, 2024 at 3:19am
7
Most recent comment from MsWildCard:Worked great! Thank you!
emregoktepe
featured image sizeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 23, 2024 at 2:00am
4
Most recent comment from PenciDesign Supporter:Hi,The custom post templates also allow for displaying the slider from the galleries post format. Please refer to the document I sent for guidance.Regards,PenciDesign.
comzept
Penci AIClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 23, 2024 at 1:46am
2
Most recent comment from PenciDesign Supporter:Hi,1. Please delete the Penci AI plugin then re-install it by going to Appearance → Install Plugins,2. The current version of the Penci AI only supports one API key, so you don't need to creat ...
tgyi
Inline Related PostsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 23, 2024 at 1:34am
2
Most recent comment from PenciDesign Supporter:Hi,The Custom Taxonomy option applies for the custom post type or the custom post taxonomies (excluding the post categories and post tag).Regards,PenciDesign.
kindandtasty
Site Tagline in Header BuilderClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 22, 2024 at 4:28pm
13
Most recent comment from kindandtasty:OK, I'll figure it out. Kind regards,Jasmina
tgyi
Elements sliding on top of each other.Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 22, 2024 at 12:20pm
4
Most recent comment from PenciDesign Supporter:Hi,We'll improve this feature in the future theme update.Regards,PenciDesign.
Bhavin Goswami
Unable to update themeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 22, 2024 at 12:19pm
2
Most recent comment from PenciDesign Supporter:Hi,About this case, please try to check again in the next few hours.Regards,PenciDesign.
maomixes82
INP coreweb vitalsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 22, 2024 at 8:11am
2
Most recent comment from PenciDesign Supporter:Hi,This is a new metric of the Google PageSpeed Insight. Please read the document at this link to understand how to optimize it: https://www.searchenginejournal.com/improve-interaction-next-paint-deb ...
Elaine
Menu Item not working correctlyClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 21, 2024 at 8:49pm
3
Most recent comment from Elaine:Hello,Thank you for checking this out for me :-)Yes, I think you're correct. I think it may have been the caches as the galleries all seem to be working properly now.Thank youElaine
EbonyIris
Adding weather reports to news siteClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 21, 2024 at 5:39am
4
Most recent comment from PenciDesign Supporter:Hi @Jen,The Penci Weather element is only available on the page builder (Elementor and WPBakery Page Builder).Regards,PenciDesign.
maomixes82
Código corto personalizddoClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 21, 2024 at 2:45am
4
Most recent comment from PenciDesign Supporter:Hi,You can use the following shortcode:[inline_related_posts title="You Might Be Interested In" title_align="left" style="list" number="6" align="none" ids="" by="categories" orderby="rand" order="DES ...
CiscoFradev
Penci Featured SliderClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 20, 2024 at 2:53pm
19
Most recent comment from Henry Mendonca:Already sent with details and site information
Alex
Google Analytics intergationClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 20, 2024 at 2:39pm
2
Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Logo & Header → General → Add Custom Code Inside tag: paste the GA code at this option field.Regards,PenciDesign.
maomixes82
Espacio en titulos de publicacionesClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 20, 2024 at 12:34pm
3
Most recent comment from maomixes82:Muchas gracias problema resuelto.
Elaine
subscribing and warning emailsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 20, 2024 at 2:04am
2
Most recent comment from PenciDesign Supporter:Hi,Please follow the document at this link to understand how to fix it: https://wpmailsmtp.com/be-careful-with-this-message-gmail/Regards,PenciDesign.