Public Tickets
LillaGreen
CPU 90+ / shop and products doesn't openClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 13, 2023 at 3:37pm
3
Most recent comment from LillaGreen:You can close this ticket. thank you
mcplthemeforestuser
Breadcrumbs display control for single/individual blog postsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 13, 2023 at 12:44pm
2
Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → General → General Settings: turn on the "Disable Breadcrumb" option.Regards,PenciDesign.
mcplthemeforestuser
Soledad Header - Hamburger MenuClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 13, 2023 at 12:24pm
3
Most recent comment from mcplthemeforestuser:Thank you it was helpful
Dan Chiolan
Mobile Footer Not CenteredClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 13, 2023 at 2:29am
2
Most recent comment from PenciDesign Supporter:Hi,I've edited the footer block with the Elementor Page Builder.Please clear your browser's cache and then recheck.Regards,PenciDesign.
digitaldudesbe
WPBakery / ElementorClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 13, 2023 at 1:01am
23
Most recent comment from PenciDesign Supporter:Hi,The latest version of WPBakery Page Builder is 7.1, version 7.2 has still not been released.You can check it here: https://codecanyon.net/item/wpbakery-page-builder-for-wordpress/242431Regards,Penc ...
LillaGreen
Payment Section Disabled after entering Coupon codeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 12, 2023 at 5:31pm
18
Most recent comment from LillaGreen:You can close this Ticket as I had to make a complete Backup from the 7th of November as the issues were enormous after "the small changes".
LillaGreen
How to make the all the images in my blog posts not clickable?Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 12, 2023 at 11:03am
11
Most recent comment from LillaGreen:thank you!
LillaGreen
Support IssuesClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 12, 2023 at 11:02am
5
Most recent comment from LillaGreen:ok, you can close this ticket, thank you
LillaGreen
Excluding Elementro Elements from Table of Content LinstingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 12, 2023 at 11:02am
5
Most recent comment from LillaGreen:ok, thank you
Samy
live-preview error message + no access to import demosClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 12, 2023 at 7:02am
14
Most recent comment from PenciDesign Supporter:Hi,To troubleshoot this, please disable all plugins (except for the ones that come with the Soledad theme) and then reactivate them one by one. This will help you identify which plugin is causing the ...
LillaGreen
Font Footer MenuClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 12, 2023 at 5:42am
3
Most recent comment from LillaGreen:Thank you! it works :)
LillaGreen
Warning: Undefined array key "post_ID" in /home/lillagre/lillagreen.com/wp-content/plugins/simple-preview/simple-preview.php on line 106Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 11, 2023 at 12:25pm
3
Most recent comment from LillaGreen:You can close the ticket, thank you
caltex
WordPress 6.4.1Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 11, 2023 at 12:26am
2
Most recent comment from PenciDesign Supporter:Hi,Soledad theme is compatible with the latest version of WordPress so you can install version 6.4.1 without any risk.Regards,PenciDesign.
ignacedukuzimana
Penci Live Blog pluginClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 10, 2023 at 7:02pm
13
Most recent comment from ignacedukuzimana:Hi. I come back to thank you! I followed your previous step, Now I am using the Plugin However I want. Keep up the Good work. Thank You a lot!
wrappedfaithfully
Demo Import ImagesClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 10, 2023 at 3:52pm
5
Most recent comment from PenciDesign Supporter:Hi,The topbar pictures are the Instagram feed.Please go to the dashboard → Connect Instagram: connect to your Instagram account at this page, then navigate to Appearance → Widgets: drag and drop ...