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Public Tickets

Charles Mobile Header MenuClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 30, 2023 at 6:07pm   3 Most recent comment from Charles:Thank you; the second part was the issue, and that fixed it. tim-nieuwpoort IG tokenClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 30, 2023 at 1:01pm   2 Most recent comment from PenciDesign Supporter:Hi,For this specific situation, please send me your WordPress admin account details through a PRIVATE message. I will then log in and make an effort to assist you in diagnosing and resolving this issu ... tim-nieuwpoort Lazyload disappears our logoClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 30, 2023 at 10:50am   17 Most recent comment from tim-nieuwpoort:Hi,Yes, we are :)But it's not only on my device.. Petya1983 Google AdsenseClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 30, 2023 at 9:32am   4 Most recent comment from PenciDesign Supporter:Hi,Yes. I recommend you should turn off the Google Auto Ads and put the ads banner manually.Regards,PenciDesign. Zoe Peate Remove image rollover effectClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 30, 2023 at 4:25am   2 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Featured Slider → General → turn on the "Hide Post Format Icons" option.Regards,PenciDesign. firozdotcode Single Post content Font Not increaseClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 30, 2023 at 1:29am   2 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Single Posts → Font Sizes → Font Size Text Inside Post Content: change the font size at this option.Clear all the site caches, minify cache and then ch ... rjbathroom Remove the author and the publication time?Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 30, 2023 at 1:27am   2 Most recent comment from PenciDesign Supporter:Hi,Please navigate to Appearance → Customize → Custom CSS, and then insert the following custom CSS code: body.search .grid-post-box-meta {    display: none;}Regards,PenciDesign. laveneishyan banner ad on headerClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 30, 2023 at 1:16am   4 Most recent comment from PenciDesign Supporter:Hi,Please go to dashboard → Header Builder: create a new header layout then import the pre-built demo at this page.Then navigate to Appearance → Customize → Logo & Header → Header Builder: cha ... guy_marong Social buttonsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 29, 2023 at 3:48pm   7 Most recent comment from guy_marong:OK, will do, thanks ... Sahil Olekar adsense Auto Ad Showing ad on half the postClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 29, 2023 at 12:57pm   4 Most recent comment from PenciDesign Supporter:Hi,In general, the ads banner was auto-add by Google so I can't help you customize or modify anything.You should follow the link I sent to set the ads display correctly.Regards,PenciDesign. MsWildCard Review Title FieldClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 29, 2023 at 10:03am   3 Most recent comment from MsWildCard:Worked perfectly. Thank you! chartandran Site Icons?Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 29, 2023 at 8:12am   2 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → General → General Settings: change the icon at this option.Regards,PenciDesign. arsbars Blurry Featured ImagesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 29, 2023 at 1:29am   4 Most recent comment from PenciDesign Supporter:Hi,You can force to show the full resolutions by going to Appearance → Customize → General → Manage Images SIzes: turn on all the options in this panel.Regards,PenciDesign. fanisin CLS ProblemClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 29, 2023 at 1:22am   4 Most recent comment from PenciDesign Supporter:Hi, I've checked your site. You've installed and using the multiple cache cache optimization solution. I recommend you follow the document at this link to get the highest score and fix all t ... Theja Category Mega Menu - change order of child categoriesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 29, 2023 at 12:21am   2 Most recent comment from PenciDesign Supporter:Hi,Unfortunately, the current version of Soledad doesn't support re-ordering the categories list on the mega menu.Regards,PenciDesign.