Public Tickets
Lloyd
something went wrong when generating AI title ErrorClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 1, 2023 at 5:05pm
4
Most recent comment from PenciDesign Supporter:Hi,I've fixed this issue by updating the Penci AI SmartContent Creator plugin to the latest version.Please check again.Regards,PenciDesign.
Mohamed
Elementor proClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 1, 2023 at 4:46pm
4
Most recent comment from PenciDesign Supporter:Hi,Please go to dashboard → Plugis: try to update all the plugins on this page and then check again.If the problem still persists, please send me your WordPress admin account details through a PRIVA ...
Belen Otero
Penci recipe - where is the video shown?Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 1, 2023 at 4:35pm
10
Most recent comment from PenciDesign Supporter:Hi @Pat,Unfortunately, the current version of the Penci Recipe plugin doesn't allow adding the custom section inside the recipe box.Regards,PenciDesign.
mcplthemeforestuser
Pop Up - Read Also Displaying on LeftClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 1, 2023 at 4:33pm
2
Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Single Posts → Related Posts → Related Posts Popup: change this area settings under this heading.Regards,PenciDesign.
René
How do I remove ReviewsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 1, 2023 at 4:30pm
2
Most recent comment from PenciDesign Supporter:Hi,Please go to WooCommerce → Settings → Products and uncheck the Enable product reviews checkbox.Regards,PenciDesign.
mcplthemeforestuser
Background Image in Header - How to - Need assistClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 1, 2023 at 2:44pm
2
Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Logo & Header → Colors → Header Background Image: upload the background image at this option.Regards,PenciDesign.
LillaGreen
Infinity scroll for AJAX Product Filter shop pageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 1, 2023 at 1:52pm
7
Most recent comment from LillaGreen:Thank you!!
LillaGreen
Cashing IssuesClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 1, 2023 at 1:45pm
5
Most recent comment from LillaGreen:ok
mcplthemeforestuser
Image for Posts Appears Twice - Need AssistClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 1, 2023 at 1:07pm
3
Most recent comment from mcplthemeforestuser:Hello AuthorThanks - Now working
mcplthemeforestuser
Theme Customization ElementsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 1, 2023 at 1:07pm
5
Most recent comment from mcplthemeforestuser:Was helpful author Thank you !!
LillaGreen
How to turn of the mini cart / floating cartClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 1, 2023 at 9:52am
5
Most recent comment from LillaGreen:ok, thank you
LillaGreen
Cart An Checkout TemplateClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 1, 2023 at 9:43am
3
Most recent comment from LillaGreen:ok... would be great if it was supporting also WooCommerce builder
LillaGreen
Shopping Cart on MobileClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated October 31, 2023 at 2:42pm
3
Most recent comment from LillaGreen:Thank you, it has worked out :)
springfed
AMP Tracking - GA4Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated October 31, 2023 at 1:46pm
13
Most recent comment from PenciDesign Supporter:Hi,In general, you should check all these options.Regards,PenciDesign.
LillaGreen
Product Categories are not workingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated October 31, 2023 at 3:15pm
22
Most recent comment from LillaGreen:You can close this ticket, it is not working like it should without Elelemntor. Thank you