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Public Tickets

David Gould Gould odd error messagesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 11, 2023 at 7:16pm   5 Most recent comment from PenciDesign Supporter:Hi,For this specific situation, please send me your WordPress admin account details through a PRIVATE message. I will then log in and make an effort to assist you in diagnosing and resolving this issu ... Morgane Charlier Excerpt in homepageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 11, 2023 at 2:13pm   2 Most recent comment from PenciDesign Supporter:Hi,1. Unfortunately, you can't modify the excerpt content on the homepage,2. Please send me the names of the multilanguages you've installed.Regards,PenciDesign. Çetin Karahan Blog Featured Image Panel Does not AppearClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 11, 2023 at 1:30pm   3 Most recent comment from aovajp:I'm also looking for a solution. Fortunately, I saw this reply. I found that the "yellow pencil" plug-in can cause this error. vinkbhat Background image not showing in mobile viewClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 11, 2023 at 6:42am   2 Most recent comment from PenciDesign Supporter:Hi,The background image already showing on your device but it will auto resize on the mobile devices, please follow the document at this link to understand how to customize it: https://element.how/el ... vinkbhat Side buttons on homepage are not available as given in themeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 11, 2023 at 6:30am   3 Most recent comment from vinkbhat:Thanks for your prompt reply, it is resolved. crnorthr Home pageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 11, 2023 at 4:58am   2 Most recent comment from PenciDesign Supporter:Hi,About the homepage customization, please read the document at this link: https://soledad.pencidesign.net/soledad-document/#homepageRegards,PenciDesign. jpinheiro Problem Caption Photo FeaturesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 11, 2023 at 1:27am   2 Most recent comment from PenciDesign Supporter:Hi,I've checked your site, and the photo caption already showing properly: https://imgur.com/a/u7i0S10Please clear your browser's cache and then recheck.Regards,PenciDesign. René How do I remove this sale again and if I want to change the text where is it?Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 11, 2023 at 1:05am   2 Most recent comment from PenciDesign Supporter:Hi,1. By default, WooCommerce doesn't include the option that help you disable the Sale badge, but you can follow the document at this link: https://www.businessbloomer.com/woocommerce-remove-sal ... imabeeinmybonnet Paula Penci Review Values are RemovedClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 11, 2023 at 12:53am   20 Most recent comment from PenciDesign Supporter:Hi @littlepellizza,Please create a new private ticket about this issue. I'll check and help you fix it.Regards,PenciDesign. René ​how for i delete these two reviewsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 10, 2023 at 1:12pm   3 Most recent comment from René:done :-) kondason customaize theme - 3 questionsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 10, 2023 at 1:03pm   6 Most recent comment from PenciDesign Supporter:Hi,The black area only supports showing copyright text.If you want to build the footer layout, please watch the video document below:Regards,PenciDesign. Android_dev Text To SpeechClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 10, 2023 at 6:31am   13 Most recent comment from Android_dev:Ok, I will tried.Thank you Best Regards Morgane Charlier Error 503Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 10, 2023 at 5:26am   2 Most recent comment from PenciDesign Supporter:Hi,About the 503 error, please read the document details at this link to understand how to resolve it: https://elementor.com/blog/troubleshooting-wordpress-errors/ Regards,PenciDesign. mikkijack 503 ErrorClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 10, 2023 at 2:37am   4 Most recent comment from mikkijack:Thank you.  I'll be checking with my host company.  You can close this one please. PaxosMagazine Home pageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 10, 2023 at 1:14am   4 Most recent comment from PenciDesign Supporter:Hi,1. Some asset files of your site (CSS/JS) can't load because your site contains the SSL issue, so you should install the plugin I sent,2. If you need to hide the social share area, please go ...