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Public Tickets

elsatove Carousels/Sliders Doesn't Work MobileClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 9, 2024 at 12:22am   8 Most recent comment from PenciDesign Supporter:Hi,I've fixed this issue for your site.Please clear all the browser caches and check again.Regards,PenciDesign. goodcarts AMP: Usage of the !important CSS qualifier is not allowed.Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 8, 2024 at 12:26pm   4 Most recent comment from PenciDesign Supporter:Hi,I've checked your site, and the problem is that the Jetpack plugin has inserted the wrong CSS syntax for the AMP pages. In this case, please wait for an update from the Jetpack plugin author o ... Leo mobile mode is laggyClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 8, 2024 at 11:59am   3 Most recent comment from Leo:okay thx  because it didn't reply my Question in that post sprysparrow Page for shopping but not a storeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 8, 2024 at 1:18am   9 Most recent comment from PenciDesign Supporter:Hi,I've created a demo page for your site at this link: https://deborahbass.com/wp-admin/post.php?post=9186&action=elementorYou can edit/add the product item like the screenshot below:Regards,Pen ... sourav single post pageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 7, 2024 at 8:53am   8 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Single Posts → General → turn on the "Hide Tags" option field.Regards,PenciDesign. ATTPL Group Not upload theme on serverClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 7, 2024 at 8:51am   2 Most recent comment from PenciDesign Supporter:Hi,For this case, please send me your WordPress admin account in a PRIVATE reply.I'll log in and try to help you check this problem.Regards,PenciDesign. draymanabass failure to upload theme to wordpressClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 7, 2024 at 8:50am   2 Most recent comment from PenciDesign Supporter:Hi,The problem is that you've uploaded the wrong file.Please extract the downloaded file, upload the  "soledad.zip" file and then check again.For more information, please read the document detai ... Fjura Image scaling on mobileClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 7, 2024 at 2:19am   4 Most recent comment from PenciDesign Supporter:Hi, 1. Only some post images contain the responsive tag. Most of the post layout images are already optimized in size, so they don't need to use the smallest image size for mobile. 2. I've c ... news784svg Videos running off pageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 6, 2024 at 3:18pm   4 Most recent comment from PenciDesign Supporter:Hi @wsinsideweb,Please send me the post URL.Regards,PenciDesign. Krystian Problem with switching from AMP to Penci AMPClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 6, 2024 at 3:17pm   2 Most recent comment from PenciDesign Supporter:Hi,AMP pages only support standard content without a builder. If most of your content is created with the Page Builder, please consider not using the AMP plugin.Regards,PenciDesign. Fjura View counter on homepage - alignmentClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 5, 2024 at 6:15pm   5 Most recent comment from Fjura:thank you, it worked.  blerc Malfunction while embedding a pdfClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 5, 2024 at 12:58pm   3 Most recent comment from blerc:Thanks for the quick reply, problem is solved! Marcelo Lincense RevocationClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 5, 2024 at 1:19am   4 Most recent comment from PenciDesign Supporter:Hi @javedchakari,Please send me the purchase code to [email protected],PenciDesign. therevivingpakistan Chnages not showing on user's browserClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 4, 2024 at 2:08pm   12 Most recent comment from therevivingpakistan:okay, thank you so much for the cooperation.  Gabriel Brens Problems with theme slownessClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 3, 2024 at 8:38pm   2 Most recent comment from PenciDesign Supporter:Hi,The problem may be that the Elementor plugin isn't working correctly with your server. I've configured it, and the speed loading time has slightly improved. You can double-check this with ...