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Public Tickets

enriquezrene How to insert Adsense code for verificationClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 28, 2024 at 1:18am   2 Most recent comment from PenciDesign Supporter:Hi,Please go to the dashboard → Soledad → Ads Manager → Header → Add Custom Code Inside tag: paste the Ads code in this option field.Regards,PenciDesign. Androi3 Website not showing changes made. Video Stop playing in BackgroundClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 27, 2024 at 11:52pm   9 Most recent comment from Androi3:Hello, Yes everything is working correctly now. Thank you! Patrice Greanville Media gallery malfunctioningClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 27, 2024 at 4:28pm   7 Most recent comment from PenciDesign Supporter:Hi,1. I've checked your site but didn't find any issues with the media gallery. In the screenshot you sent, the small circle image represents the author who uploaded the image file. This fea ... Krystian Remove header logo from postsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 27, 2024 at 12:40pm   4 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Custom CSS then add the following custom CSS code: body.single #logo {  display: none;}Regards,PenciDesign. elsatove New Sidebar Blocking Everything in Mobile/TabletClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 27, 2024 at 10:44am   4 Most recent comment from elsatove:Perfect, that solved it!Thank for the help as always.Best,Tove gluecksgefuehl Icons to Mega MenuClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 27, 2024 at 6:51am   2 Most recent comment from PenciDesign Supporter:Hi,In this case, please create a mega menu content with Penci Block and Elementor by watch the video document below:Regards,PenciDesign. Kyko Post MetaClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 26, 2024 at 4:47pm   10 Most recent comment from Kyko:OK.Thank you very much! Gregor Mobile Page viewClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 24, 2024 at 8:50am   6 Most recent comment from PenciDesign Supporter:Hi,Yes, in general, you should turn off all the optimization options on this page and follow the site optimization guidelines provided at this link: https://soledad.pencidesign.net/soledad-document/#s ... giligerson5 I WANT TO CPOY THE HEADER OF TRAVEL 3 THEMEClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 24, 2024 at 1:25am   23 Most recent comment from PenciDesign Supporter:Hi,Please change the font by going to Appearance → Customize → General → Typography.Regards,PenciDesign. nbipr How to disable the theme's Social Counter module and its corresponding widgets?Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 21, 2024 at 10:16am   2 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Widgets: expand the Main Sidebar then remove all the social widgets in this area.Regards,PenciDesign. netpadrino Pluralization in Penci BlocksClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 20, 2024 at 5:11pm   10 Most recent comment from PenciDesign Supporter:Hi,Thank you for your information.We'll address this issue on version 8.5.5Regards,PenciDesign. michael open page slowClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 20, 2024 at 4:28am   2 Most recent comment from PenciDesign Supporter:Hi,About the page speed optimization, please follow the document at this link: https://soledad.pencidesign.net/soledad-document/#speed-optimizationRegards,PenciDesign. oktabaperis RSS AggregatorClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 20, 2024 at 2:09am   4 Most recent comment from PenciDesign Supporter:Hi, Unfortunately, you can't remove this text because it is embedded in the feed data. Regards,PenciDesign. giligerson5 i dont see all the home page themesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 19, 2024 at 4:16pm   7 Most recent comment from PenciDesign Supporter:Hi,1. I’ve reviewed the screenshot you sent, and the option named "Homepage" is already located in the customizer panel. Can you clarify what isn't working? 2. If you want to edit the sidebar c ... Nadja ElementorClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 19, 2024 at 12:37am   8 Most recent comment from PenciDesign Supporter:Hi,I've checked on my Safari and it also works perfectly: https://imgur.com/a/F5k7uGXYou should check your browser settings or try re-checking it in private/incognito mode.Regards,PenciDesign.