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Public Tickets

Jon new update issueClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 25, 2025 at 11:03am   21 Most recent comment from Jon:ok fixed now issue Juan miguel liberar claveClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 25, 2025 at 6:52am   3 Most recent comment from PenciDesign Supporter:Hi, I've revoked this license, please register it on the new domain. In the future, please go to dashboard → Soledad → Theme License: click the Revoke License button if you want to transfer t ... Akhila cant import penci designs templateClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 25, 2025 at 5:41am   2 Most recent comment from Akhila:its now resolved abinvabraham title missing in posts pageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 24, 2025 at 11:09am   9 Most recent comment from PenciDesign Supporter:Hi @jogogou, Please update the Vafpress Post Formats UI plugin by going to Appearance → Install Plugins and then check again. Regards,PenciDesign. satyanandi191 wana to creat categoryClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 24, 2025 at 8:10am   2 Most recent comment from PenciDesign Supporter:Hi, Please send me the screenshot and take notes. I will review them and provide you with a quick solution. Regards,PenciDesign. Shih-yu Hsu Remove the author link & change the color of go to topClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 23, 2025 at 6:28pm   5 Most recent comment from Shih-yu Hsu:thanks!! qrrrta CookiesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 23, 2025 at 5:05pm   2 Most recent comment from PenciDesign Supporter:Hi, The Soledad theme only supports a simple GDPR policy. If you need to display a customized cookie consent, you will need to install a third-party plugin such as CookieYes, Complianz, or similar. Re ... tzahar Gutenberg Editor styleClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 23, 2025 at 2:45pm   2 Most recent comment from PenciDesign Supporter:Hi, Unfortunately, the current version of Soledad does not support this feature. However, we plan to add it in a future theme update. Regards,PenciDesign. Begum Related posts settings not working on mobileClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 23, 2025 at 9:43am   11 Most recent comment from Begum:Thanks for this tip! That setting was already enabled, but now I disabled it and all 6 related posts started to appear.Thanks for your assistance. I think all these settings should be documented. Hav ... Jon categoyClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 23, 2025 at 1:21am   2 Most recent comment from PenciDesign Supporter:Hi, This issue is related to the hosting/server configuration, so please forward this screenshot to your hosting support team for an efficient solution. Regards,PenciDesign. voyagenic Category menu paddingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 22, 2025 at 5:23am   8 Most recent comment from PenciDesign Supporter:Hi, Please go to Appearance → Customize → Custom CSS then add the following custom CSS code: #navigation.menu-style-2 .penci-megamenu .penci-content-megamenu .penci-mega-latest-posts.col-mn-4 .pen ... anoop Khanduri Issue with Weather API Not Functioning Properly in Soledad ThemeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 21, 2025 at 1:44pm   4 Most recent comment from PenciDesign Supporter:Hi, I've checked your site, and this issue is related to the LiteSpeed Cache plugin. I have cleared all site cache, and the weather widget is now displaying correctly. Here is the screenshot: htt ... tim-nieuwpoort Login button menuClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 21, 2025 at 10:33am   10 Most recent comment from PenciDesign Supporter:Hi, If you want it to appear as shown in the screenshot, please build the header using the Penci Header Builder. Regards,PenciDesign. Patrice Greanville New strange SEARCH FUNCTION appears on all my pagesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 21, 2025 at 1:25am   2 Most recent comment from PenciDesign Supporter:Hi, Please go to Appearance → Widgets and remove all the widgets located in the "Header Signup Form" area. Regards,PenciDesign. webimage H Changing H1, H2, etc font sizesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 20, 2025 at 7:46pm   4 Most recent comment from PenciDesign Supporter:Hi, 1/ Yes, you can adjust the HTML heading font size for the single post content only. 2/ For other theme elements, the heading font size follows the theme style. You can use the search button in the ...