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Public Tickets

coralspringstalk Theme InstallClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 30, 2024 at 9:22am   2 Most recent comment from PenciDesign:Hi,   Your installation is wrong. You need to extract the download package > open the folder you received > and use soledad.zip file for your installation. Please check more in this guide: https:// ... julyrod Menu changesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 29, 2024 at 5:46pm   15 Most recent comment from julyrod:Yes!,  it is working now, thank you very much and for explaining about the php compatibility/new version of wordpress.I will keep doing some tests and will get back to you with the updates.Thanks aga ... mazougagh session_id cookie & performance issue on wordpress.com hostClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 29, 2024 at 4:25pm   8 Most recent comment from mazougagh:You can acces my staging site with the same credentials : https://staging-8aa0-stillinparis6.wpcomstaging.com/wp-admin/ Jean-charles Hapax Soledad themeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 28, 2024 at 5:17pm   2 Most recent comment from PenciDesign Supporter:Hi, For this case, please send me your WordPress admin account in a PRIVATE reply.I'll log in and try to help you check this problem. Regards,PenciDesign. vehuel Custom SliderClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 27, 2024 at 8:59am   4 Most recent comment from PenciDesign Supporter:Hi, Unfortunately, the current version of Soledad does not support this customization option. Regards,PenciDesign. caslanr aslan Shop Page DisappearedClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 27, 2024 at 1:23am   4 Most recent comment from PenciDesign Supporter:Hi, I've configured your shop page design by going to Appearance → Customize → WooCommerce → Shop Settings. Please clear all the browser caches and check again. Regards,PenciDesign. bewitched123 Remove author and dateClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 26, 2024 at 4:45pm   2 Most recent comment from PenciDesign Supporter:Hi, Please go to Appearance → Customize → Posts Layouts → Standard/Classic Layout/Other Posts Layer, and toggle the elements you want to show or hide in this section. Regards,PenciDesign. penelope15 PostsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 26, 2024 at 1:11am   6 Most recent comment from PenciDesign Supporter:Hi, You can change the theme text by going to Appearance → Customize → Quick Text Translation. Regards,PenciDesign. penelope15 Work with me pageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 25, 2024 at 6:31pm   3 Most recent comment from penelope15:Thanks! penelope15 Image on the homepageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 25, 2024 at 6:23pm   13 Most recent comment from penelope15:ok done! thanks! vehuel CSS optimizationClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 25, 2024 at 6:20pm   3 Most recent comment from PenciDesign Supporter:Hi, Have you followed the documentation guide at this link: https://soledad.pencidesign.net/soledad-document/#speed-optimization ? Regards,PenciDesign. zakariamoujane Header Color changeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 23, 2024 at 7:52pm   5 Most recent comment from zakariamoujane:THANKS A LOT  Rudina Licence KeyClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 23, 2024 at 7:13pm   11 Most recent comment from ORA-1337:Hi, unfortunately i can't open a new regulary ticket because of expired support of both items. i already wrote a regular mail with the contact form with all information. Thanks in advance! Nick Denambride Space on my websiteClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 23, 2024 at 5:03am   2 Most recent comment from PenciDesign Supporter:Hi, Please go to Appearance → Customize → Custom CSS then add the following custom CSS code: @media only screen and (max-width: 479px) { #footer-section > .container, #widget-area > .container ... matarogroc Problem translating website with WPMLClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 22, 2024 at 7:00am   10 Most recent comment from matarogroc:HelloThis way didn't work for me either.I found a solution: On each page of the second language (Spanish) in the page options I select the footer in the corresponding language