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Public Tickets

Jayne help with customising Soledad theme   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 2, 2025 at 4:01pm   2 Most recent comment from PenciDesign Supporter:Hi, 1/ The tagline is always showing on your site, which indicates something is wrong. Please send me a screenshot. 2/ To change the "Read More" color, go to Appearance → Customize → Posts Layouts ... pedewu1 A section in Elementor brokeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 2, 2025 at 11:52am   10 Most recent comment from pedewu1:Fixed amaldominic83 Want to remove the Logo from my website   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 2, 2025 at 9:48am   2 Most recent comment from PenciDesign Supporter:Hi, Please go to Appearance → Customize → Custom CSS then add the following custom CSS code: #logo { display: none; } Regards,PenciDesign. Robson Calefi titles   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 1, 2025 at 3:04pm   8 Most recent comment from PenciDesign Supporter:Hi, Please go to Appearance → Customize → Custom CSS then add the following custom CSS code: .post-entry p + h1, .post-entry p + h2, .post-entry p + h3, .post-entry p + h4, .post-entry p + h5, .po ... Flexycodes AMP GSC   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 1, 2025 at 1:18am   2 Most recent comment from PenciDesign Supporter:Hi, The Penci AMP plugin already includes an option that automatically adds the canonical URL to AMP pages, linking them to the original post/page/archive URL to prevent duplicate content issues. Plea ... Robson Calefi AMP Problems   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 30, 2025 at 12:10pm   12 Most recent comment from PenciDesign Supporter:Hi, Thank you! If you’re satisfied with our support, could you take a moment to rate us on ThemeForest? Your feedback means a lot to us. If you have any other questions, please feel free to let me k ... barrymino Issue with the theme installationClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 30, 2025 at 8:42am   9 Most recent comment from salman8651:Hello Team, Thank you so much for your quick support and help in resolving my license issue. I really appreciate your assistance even though my support period had expired. Your prompt response shows y ... almondsurf New ArrivalsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 30, 2025 at 4:14am   2 Most recent comment from PenciDesign Supporter:Hi, By default, when you filter products with the New label, the Soledad theme will query all products added within the last 7 days. You can’t manually select custom products, but you can change the ... huashuqi homepage   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 29, 2025 at 1:44pm   2 Most recent comment from PenciDesign Supporter:Hi, Please go to Appearance → Customize → General → General Settings → turn on the "Disable Entire Site Breadcrumb" option. Regards,PenciDesign. rudyhadisentosa font color   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 29, 2025 at 8:13am   2 Most recent comment from PenciDesign Supporter:Hi, Please go to Appearance → Customize → General → Colors: change the theme colors in this panel. Regards,PenciDesign. rombeer GA4 and Tag Manager implementation   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 29, 2025 at 8:12am   2 Most recent comment from PenciDesign Supporter:Hi, Please go to the Dashboard → Soledad → Ads Manager → Header: Add Custom Code Inside tag: paste the code for the head into the option field, Add Custom Code After tag: paste the code for th ... almondsurf Free Shipping   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 28, 2025 at 1:33am   2 Most recent comment from PenciDesign Supporter:Hi, Please go to Appearance → Customize → WooCommerce → Store Notice: add the notice and check the "Enable store notice" option in this panel. Regards,PenciDesign. rudyhadisentosa mobile menuClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 26, 2025 at 11:41am   3 Most recent comment from rudyhadisentosa:ok it works. thanks Tina Tolle Use a custom font (Toadstool) for site headings and header navigation (including dropdowns).   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 26, 2025 at 2:02am   6 Most recent comment from PenciDesign Supporter:Hi, The logo font on mobile is using the heading font. If you change the general heading font at Appearance → Customize → General → Typography, the mobile logo font will also change. You can als ... kurapika168 how to disable line hover linkClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 24, 2025 at 9:46pm   3 Most recent comment from kurapika168:thank you!