Public Tickets
coralspringstalk
Theme InstallClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 30, 2024 at 9:22am
2
Most recent comment from PenciDesign:Hi,
Your installation is wrong. You need to extract the download package > open the folder you received > and use soledad.zip file for your installation.
Please check more in this guide:
https:// ...
julyrod
Menu changesClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 29, 2024 at 5:46pm
15
Most recent comment from julyrod:Yes!, it is working now, thank you very much and for explaining about the php compatibility/new version of wordpress.I will keep doing some tests and will get back to you with the updates.Thanks aga ...
mazougagh
session_id cookie & performance issue on wordpress.com hostClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 29, 2024 at 4:25pm
8
Most recent comment from mazougagh:You can acces my staging site with the same credentials : https://staging-8aa0-stillinparis6.wpcomstaging.com/wp-admin/
Jean-charles Hapax
Soledad themeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 28, 2024 at 5:17pm
2
Most recent comment from PenciDesign Supporter:Hi,
For this case, please send me your WordPress admin account in a PRIVATE reply.I'll log in and try to help you check this problem.
Regards,PenciDesign.
vehuel
Custom SliderClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 27, 2024 at 8:59am
4
Most recent comment from PenciDesign Supporter:Hi,
Unfortunately, the current version of Soledad does not support this customization option.
Regards,PenciDesign.
caslanr aslan
Shop Page DisappearedClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 27, 2024 at 1:23am
4
Most recent comment from PenciDesign Supporter:Hi,
I've configured your shop page design by going to Appearance → Customize → WooCommerce → Shop Settings.
Please clear all the browser caches and check again.
Regards,PenciDesign.
bewitched123
Remove author and dateClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 26, 2024 at 4:45pm
2
Most recent comment from PenciDesign Supporter:Hi,
Please go to Appearance → Customize → Posts Layouts → Standard/Classic Layout/Other Posts Layer, and toggle the elements you want to show or hide in this section.
Regards,PenciDesign.
penelope15
PostsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 26, 2024 at 1:11am
6
Most recent comment from PenciDesign Supporter:Hi,
You can change the theme text by going to Appearance → Customize → Quick Text Translation.
Regards,PenciDesign.
penelope15
Work with me pageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 25, 2024 at 6:31pm
3
Most recent comment from penelope15:Thanks!
penelope15
Image on the homepageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 25, 2024 at 6:23pm
13
Most recent comment from penelope15:ok done! thanks!
vehuel
CSS optimizationClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 25, 2024 at 6:20pm
3
Most recent comment from PenciDesign Supporter:Hi,
Have you followed the documentation guide at this link: https://soledad.pencidesign.net/soledad-document/#speed-optimization ?
Regards,PenciDesign.
zakariamoujane
Header Color changeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 23, 2024 at 7:52pm
5
Most recent comment from zakariamoujane:THANKS A LOT
Rudina
Licence KeyClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 23, 2024 at 7:13pm
11
Most recent comment from ORA-1337:Hi, unfortunately i can't open a new regulary ticket because of expired support of both items. i already wrote a regular mail with the contact form with all information. Thanks in advance!
Nick Denambride
Space on my websiteClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 23, 2024 at 5:03am
2
Most recent comment from PenciDesign Supporter:Hi,
Please go to Appearance → Customize → Custom CSS then add the following custom CSS code:
@media only screen and (max-width: 479px) {
#footer-section > .container,
#widget-area > .container ...
matarogroc
Problem translating website with WPMLClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 22, 2024 at 7:00am
10
Most recent comment from matarogroc:HelloThis way didn't work for me either.I found a solution: On each page of the second language (Spanish) in the page options I select the footer in the corresponding language