Public Tickets
Ada Gonzalez
Soledad Theme Error: 'The Element Can't Be Loaded from the Server'Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 18, 2024 at 5:34pm
10
Most recent comment from PenciDesign Supporter:Hi,
The issue might be related to a connection problem between your server and our demo data server. Please try importing again after 3–5 minutes.
Regards,PenciDesign.
penelope15
PortofolioClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 18, 2024 at 2:13pm
5
Most recent comment from penelope15:Thanks!
andrek33
Bugs found majorClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 18, 2024 at 12:51pm
6
Most recent comment from PenciDesign Supporter:Hi,
In the front-end mode, you need to fill in all the required information, such as the first name and last name.
Regards,PenciDesign.
andrek33
Major Bug Facebook ShareClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 18, 2024 at 5:46am
6
Most recent comment from andrek33:thank you very much my friend
andrek33
Liveticker ErrorClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 18, 2024 at 1:34am
4
Most recent comment from PenciDesign Supporter:Hi,
I couldn’t log in due to an incorrect password. Could you please double-check the credentials and resend them?
Regards,PenciDesign.
xarabithan
hierarchie of hClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 17, 2024 at 6:01pm
3
Most recent comment from xarabithan:Thank you very much. Would be a great and useful feature.
penelope15
FooterClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 17, 2024 at 2:07pm
3
Most recent comment from penelope15:Thanks!
xarabithan
turn off post views in backendClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 17, 2024 at 1:23pm
2
Most recent comment from PenciDesign Supporter:Hi,
Unfortunately, we’ve fixed the code on the back end, so it cannot be turned off at this time.
Regards,PenciDesign.
xarabithan
widgets (query) in sidebarClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 17, 2024 at 1:21pm
2
Most recent comment from PenciDesign Supporter:Hi,
The current version of Soledad does not include this option, but we will research it and consider adding it in a future theme update.
Regards,PenciDesign.
Saravana
My wrodpress site logo continues to be small even after fixing the pixel sizeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 17, 2024 at 8:10am
4
Most recent comment from PenciDesign Supporter:Hi,
Please refer to the screenshot for guidance: https://imgur.com/a/J3HgDiR
Regards,PenciDesign.
Moneer
can not activate my themeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 16, 2024 at 2:46pm
2
Most recent comment from PenciDesign Supporter:Hi,
I've revoked this license, please register it on the new domain.
In the future, please go to dashboard → Soledad → Theme License: click the Revoke License button if you want to transfer t ...
Hồng Quân
Menu websiteClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 16, 2024 at 10:15am
10
Most recent comment from PenciDesign Supporter:Hi,
I’ve checked your site, and the header builder is working correctly. Here’s a screen recorder video for your reference: https://streamable.com/hqvjcj.
Please clear your browser cache and check ...
andrek33
Big Bug on Member RegisterClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 16, 2024 at 7:38am
7
Most recent comment from andrek33:thanks so much
penelope15
Footer on mobileClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 15, 2024 at 5:35pm
6
Most recent comment from PenciDesign Supporter:Hi,
Please edit the footer with Elementor and modify the columns by following the instructions in this document: Elementor Mobile Editing.
The issue is that the mobile screen width is limited, so it&# ...
penelope15
Hamburger menuClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 15, 2024 at 3:55pm
6
Most recent comment from PenciDesign Supporter:Hi,
For the mobile color, please go to Appearance → Customize → Logo & Header → Colors → Vertical Mobile Navigation, and change the mobile hamburger colors under this section.
If you want to c ...