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Public Tickets

Gabriel Brens traslateClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 18, 2024 at 1:55am   2 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Front-end Submission → Text Translations: translate all the text in this section.Regards,PenciDesign. Gabriel Brens recommended improvements to the themeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 18, 2024 at 1:39am   2 Most recent comment from PenciDesign Supporter:Hi,About the page speed optimization, please follow this guide: https://soledad.pencidesign.net/soledad-document/#speed-optimizationRegards,PenciDesign. AllyBlue78 plugin cacheClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 17, 2024 at 5:31pm   2 Most recent comment from PenciDesign Supporter:Hi,You can install the W3 Total Cache plugin, which also supports Redis caching.Regards,PenciDesign. Gabriel Brens ​Problems with Penci small list and Penci Feactures slider in ElementorClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 17, 2024 at 5:01pm   2 Most recent comment from PenciDesign Supporter:Hi,I've checked your site, and the slider is working properly. Here is the screenshot: https://imgur.com/a/8cE0W6APlease clear all the browser caches and check again.Regards,PenciDesign. HOnza Koudelka Picture galleries have zero bottom marginClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 17, 2024 at 4:48pm   4 Most recent comment from PenciDesign Supporter:Hi, I'm not sure what happened with your site before, but the original WordPress Gallery Block does not include a predefined margin value. Therefore, you should add custom CSS code to set it.Sour ... HOnza Koudelka How to avoid featured articles from appearing twiceClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 17, 2024 at 4:41pm   11 Most recent comment from PenciDesign Supporter:Hi,You should modify the title and other posts properly by editing this page with Elementor. I've enabled the "Avoid Duplicate" option for all elements on this page. If you find any duplicate pos ... Gabriel Brens error continuoClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 17, 2024 at 3:53pm   2 Most recent comment from PenciDesign Supporter:Hi,This issue is related to the MySQL server on your hosting. Please forward it to the hosting support team to get an efficient solution.Regards,PenciDesign. Gabriel Brens widget inactiveClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 17, 2024 at 3:01pm   2 Most recent comment from PenciDesign Supporter:Hi,For this case, please send me your WordPress admin account in a PRIVATE reply.I'll log in and try to help you check this problem.Regards,PenciDesign. jamal translateClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 16, 2024 at 5:44pm   2 Most recent comment from PenciDesign Supporter:Hi, Unfortunately, the Soledad theme doesn't include a ready translation file for the French language. You need to manually translate it by going to Appearance → Customize → Quick Text Transl ... Gabriel Brens error critical with ElementorClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 16, 2024 at 2:32pm   2 Most recent comment from PenciDesign Supporter:Hi,For this case, please send me your WordPress admin account in a PRIVATE reply.I'll log in and try to help you check this problem.Regards,PenciDesign. luckymarchare sub-menu fontClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 16, 2024 at 9:41am   8 Most recent comment from PenciDesign Supporter:Hi,Please edit the code: .pc-builder-element.pc-main-menu .navigation .menu ul.sub-menu li a {     font-family: 'Roboto'; } Regards, PenciDesign. Gabriel Brens persistent object cacheClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 16, 2024 at 2:08am   2 Most recent comment from PenciDesign Supporter:Hi, Please install the W3 Total Cache plugin and follow the document at this link: https://wordpress.org/plugins/w3-total-cache/. You can also optimize the page loading time by reading the document: ... AllyBlue78 widgetClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 15, 2024 at 6:38pm   6 Most recent comment from PenciDesign Supporter:Hi,1. The Classic Widgets plugin is working properly with the latest version of WordPress. Since it is developed by the WordPress team, you can install it without any risk. 2. If you don't want t ... Gabriel Brens Blog PageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 15, 2024 at 2:54pm   2 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Posts Layouts → Standard & Classic:- Turn on the "Display Post Excerpt Instead of Full Content",- Custom Excerpt Length: enter 0,Regards,PenciDesign. Gabriel Brens create slider menu for mobile and tabletClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 15, 2024 at 2:48pm   2 Most recent comment from PenciDesign Supporter:Hi,The mobile menu you've created with the Elementor, so you need to set the Overflow auto to the menu by following the document at this link: https://elementor.com/help/container-layout-tab-set ...