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Public Tickets

Gabriel Brens ​the image of the footer logoClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 4, 2024 at 1:58am   2 Most recent comment from PenciDesign Supporter:Hi,The footer was built with Penci Blocks and Elementor Page Builder. Please go to the dashboard → Penci Blocks, edit the footer block with Elementor, and upload the new logo image on this page.Rega ... drmrgood Lazy load problem (again)Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 3, 2024 at 4:21pm   6 Most recent comment from PenciDesign Supporter:Hi,I've checked your site on my browsers and haven't found any issues with lazy load images or image URLs. Here is the screenshot: https://imgur.com/a/tyue1mA The problem might be due to you ... sourav Custom content in single product pageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 3, 2024 at 4:06pm   9 Most recent comment from PenciDesign Supporter:Hi,If you want to modify the content position, please change the number "30" to "50". add_action( 'woocommerce_single_product_summary', function(){     ?>     add your content at this ... abudaggamohammed Penci Soledad AMPClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 3, 2024 at 1:11am   6 Most recent comment from PenciDesign Supporter:Hi,The main feature of Penci AMP is displaying this page when users visit your site from Google search results. If you don't want to show this page, please deactivate the Penci AMP plugin.Regards ... Avniloff generalClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 3, 2024 at 12:39am   9 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Custom CSS then add the following custom CSS code: .penci-sticky-mid .pc-builder-element.penci-top-search .search-click {    margin-right: 10px;  margi ... sourav Sidebar editing optionsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 2, 2024 at 8:09am   2 Most recent comment from PenciDesign Supporter:Hi,1. All the sidebar options are located at Appearance → Customize → Sidebar,2. About all the sidebar widgets, please go to Appearance → Widgets.Regards,PenciDesign. WA Ads.txt codeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 2, 2024 at 1:40am   24 Most recent comment from PenciDesign Supporter:Hi,1. Please go to Appearance → Customize → Custom CSS then add the following custom CSS code: #side-ads-right,#side-ads-left {    min-height: 800px;}2. The code you've added is already sh ... sourav Limit number of visible commentsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 2, 2024 at 1:24am   2 Most recent comment from PenciDesign Supporter:Hi,Please go to the dashboard → Settings → Discussion: check the option that start with "Break comments into pages with ..."Regards,PenciDesign. sourav Stop Replying to existing commentsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 1, 2024 at 5:34pm   3 Most recent comment from sourav:Thanks , it worked seyedalireza mostofi Question about pluginsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 1, 2024 at 4:34pm   4 Most recent comment from PenciDesign Supporter:Hi,In case you need to change the domain, please go to dashboard → Soledad → Theme License: click the Revoke License button if you want to transfer this code to another domain. Regards,PenciDesign ... sourav Remove navigation options on cart and checkout pageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 1, 2024 at 2:45pm   4 Most recent comment from PenciDesign Supporter:Hi,Please modify the CSS code: .penci_woo_pages_breadcrumbs {   display: none !important; }Regards,PenciDesign. Rboullay Paid postClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 1, 2024 at 9:29am   9 Most recent comment from Rboullay:perfecteverything works nowfull thanks Clive Jones demo import problemClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 1, 2024 at 8:11am   6 Most recent comment from PenciDesign Supporter:Hi,If you have any problems with the theme configuration, please create a new ticket.Regards,PenciDesign. sourav Demo import not successfulClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 1, 2024 at 8:10am   8 Most recent comment from PenciDesign Supporter:Hi,You can install any demo yourself by following the document guide at this link: https://soledad.pencidesign.net/soledad-document/#import-demoRegards,PenciDesign. Rboullay TRanslationClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 1, 2024 at 5:38am   7 Most recent comment from Rboullay:sorryFor that yesterday I’ve disable get paid and installed woocommerce insteadTranslation is now ok but no action on the button works ? I’ve wrote another ticket for that