Public Tickets
Kugita
reset allClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 20, 2024 at 1:25am
2
Most recent comment from PenciDesign Supporter:Hi,Unfortunately, once you click the "Reset All" button, you cannot revert your site to its previous state.Regards,PenciDesign.
mlagonissi
error 500Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 19, 2024 at 1:35am
2
Most recent comment from PenciDesign Supporter:Hi,About this issue, please follow the document details at this link: https://elementor.com/help/500-error/Regards,PenciDesign.
Avniloff
generalClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 19, 2024 at 1:33am
2
Most recent comment from PenciDesign Supporter:Hi,1. Please go to Appearance → Customize → Quick Text Translation,2. Navigate to Customize → Custom CSS then add the following custom CSS code:
@media only screen and (min-width: 1170px) { ...
nvallory
Upload images into widgetsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 18, 2024 at 11:44am
12
Most recent comment from nvallory:Thank you! I'll get in touch with them
Shasi
category & archive post titlesClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 17, 2024 at 9:26pm
3
Most recent comment from Shasi:Perfect! Thank you :D
marcin
BreadcrumbsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 17, 2024 at 10:11am
6
Most recent comment from PenciDesign Supporter:Hi,You should paste this code into the function.php of the child theme or via the CodeSnippet plugin here: https://wordpress.org/plugins/code-snippets/Regards,PenciDesign.
bekahjw3
featured imageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 17, 2024 at 1:34am
2
Most recent comment from PenciDesign Supporter:Hi,
Please take some time to read the detailed document at this link: https://www.wpbeginner.com/beginners-guide/how-to-add-featured-image-or-post-thumbnails-in-wordpress/Regards,PenciDesign.
Jennifer
MAGAZINE LAYOUTSClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 17, 2024 at 1:28am
5
Most recent comment from PenciDesign Supporter:Hi,For this case, please send me your WordPress admin account in a PRIVATE reply.I'll log in and try to help you check this problem.Regards,PenciDesign.
joogymhk
Soledad set-up member login & registrationClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 16, 2024 at 4:15pm
10
Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Custom CSS then add the following custom CSS code:
.pcac_page_container .pccol_2.twitter-field,.pcac_page_container .pccol_2.linkedin-field,.pcac_page_cont ...
Lukasz Ropczynski
Errors in the panelClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 16, 2024 at 11:07am
5
Most recent comment from Lukasz Ropczynski:I understand, thank you for your help.
Lukasz Ropczynski
No number of Post views in the panelClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 16, 2024 at 8:37am
3
Most recent comment from Lukasz Ropczynski:Thank you for your help. Works well!
Jennifer
MAGAZINE LAYOUTSClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 16, 2024 at 7:33am
1
Most recent comment from Jennifer:I was just going through all of the different layouts as I decided to import the demo content again and start over possibly with Elegant Blog. However, none of the magazine layouts are available with ...
loganuniacke
Feature Images not DisplayingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 16, 2024 at 2:36am
9
Most recent comment from loganuniacke:Thanks for your support and prompt response.
Philip-v-V
ACFClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 16, 2024 at 12:40am
4
Most recent comment from PenciDesign Supporter:Hi,For the Elementor Page, please configure the custom post meta like the screenshot below:Regards,PenciDesign.
Avniloff
top bar custom WidthClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 16, 2024 at 12:36am
2
Most recent comment from PenciDesign Supporter:Hi,
I've logged in and checked your site. All the settings are working and saving properly.
Please try checking it in incognito mode.Regards,PenciDesign.