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Public Tickets

aftoshnfs can't install the themeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 25, 2024 at 10:10am   2 Most recent comment from PenciDesign Supporter:Hi,This issue is related to the server configuration. Please follow the detailed documentation at this link to understand how to resolve this case: https://www.wpbeginner.com/wp-tutorials/how-to-fix-t ... tazmike1964 Article Titles not showing up on single post pageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 24, 2024 at 2:40am   10 Most recent comment from PenciDesign Supporter:Hi,Please check all the security plugins you have installed. As I mentioned in the previous reply, I can't access https://gotchanewsdaily.com/wp-admin or https://gotchanewsdaily.com/wp-login.php. ... Francesca AncoraClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 23, 2024 at 11:51pm   2 Most recent comment from PenciDesign Supporter:Hi,Please read the document details at this link: https://wpshout.com/how-to-link-to-page-content-from-a-wordpress-navigation-menu/Regards,PenciDesign. dcavrak Adding a shortcode to menuClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 23, 2024 at 2:40pm   2 Most recent comment from PenciDesign Supporter:Hi,For this case, please follow the document at this link: https://support.buddyboss.com/support/solutions/articles/72000599576-enable-the-use-of-shortcodes-in-header-menu-itemsRegards,PenciDesign. Pascuale Anaclerio install themeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 23, 2024 at 2:34pm   2 Most recent comment from PenciDesign Supporter:Hi,The problem is that you've uploaded the wrong theme file.Please extract the downloaded file, upload the soledad.zip, and then check again.Fore more information, please read the document detail ... Brandon Removing the "Header Style5 (CENTERED) in the side barClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 22, 2024 at 8:45pm   2 Most recent comment from Brandon:Nevermind, it was in the menus. I apologize.  oktabaperis Mobile MenuClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 22, 2024 at 5:33pm   6 Most recent comment from PenciDesign Supporter:Hi,I've fixed this issue by configuring the Header Builder → Mobile Sidebar → Mobile Sidebar Menu → Enable click on Parent Menu Item to open Child Menu Items: No.Please clear all the browse ... Peter Johannesen Ajax Preloading OptionClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 22, 2024 at 4:12pm   8 Most recent comment from PenciDesign Supporter:Hi,All the AJAX content of the Soledad theme is loaded via the `wp-admin/admin-ajax.php` URL with numerous request parameters.Regards,PenciDesign. Sascha Wehde website designClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 22, 2024 at 4:11pm   2 Most recent comment from PenciDesign Supporter:Hi,Please edit the homepage with the Elementor Page Builder, click the section that contains this background, and then modify it by following the document at this link: https://elementor.com/help/how- ... auxer My post title has been cut, how to take it back?Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 22, 2024 at 1:36am   3 Most recent comment from PenciDesign Supporter:Hi,I've checked your site, and all the post titles already showing correctly:Regards,PenciDesign. Jon Miksis WebP Image Compatibility on Featured ImagesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 21, 2024 at 9:44am   6 Most recent comment from PenciDesign Supporter:Hi,Please go to the page editor screen then change the page template to the "Page Full Width" option: https://ibb.co/nMVkNQWRegards,PenciDesign. MountainCommunication Category page works badClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 21, 2024 at 7:29am   9 Most recent comment from PenciDesign Supporter:Hi,Please build the custom category page template by following the document details at this link: https://soledad.pencidesign.net/soledad-document/#archive-method2Regards,PenciDesign. MountainCommunication View and read time problemClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 21, 2024 at 7:05am   24 Most recent comment from MountainCommunication:Now works. Thanks very much Avniloff generalClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 21, 2024 at 3:01am   2 Most recent comment from PenciDesign Supporter:Hi, Please go to Appearance → Customize → Sidebar → General → Sidebar Widget Heading Align: select the "Right" option. Regards,PenciDesign. thesoutherncastingcall Revoked LicenseClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 20, 2024 at 7:26pm   4 Most recent comment from thesoutherncastingcall:I figured it out, it was a stupid mistake on my end. lack of sleep and stress will do that. Thanks for responding the first time.