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Public Tickets

Lê Thảo Install them failClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 6, 2024 at 1:16pm   7 Most recent comment from Lê Thảo:Problem solved, thank you for your support. CLAUDIO DE SOUZA I need a favor. Matter of fact twoClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 6, 2024 at 5:19am   4 Most recent comment from PenciDesign Supporter:Hi,The CSS code I sent will prevent Google Auto Ads from displaying banners inside the menu content. It won't affect the page speed.Regards,PenciDesign. julyrod Embed Instagram LiveClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 6, 2024 at 4:04am   5 Most recent comment from julyrod:Thank you! nicolauspaus Widget ErrorClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 5, 2024 at 4:42pm   2 Most recent comment from PenciDesign Supporter:Hi, This is not an error of Soledad. Maybe something is wrong with the WP-JSON or another plugin conflicts with the new UI of WordPress, Please install the Classic Widget plugin for your site: https: ... nicolauspaus Featured image captionClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 5, 2024 at 3:50pm   10 Most recent comment from PenciDesign Supporter:Hi,Please edit the single post template with the Elementor Page Builder then enable the "Show Image Caption" option.Regards,PenciDesign. marcin127 Custom Header Category and single post, custom postClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 4, 2024 at 9:46am   2 Most recent comment from PenciDesign Supporter:Hi,In this case, please create a custom archive template by following the document at this link: https://soledad.pencidesign.net/soledad-document/#archive_pageRegards,PenciDesign. WA mega menuClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 4, 2024 at 2:42am   7 Most recent comment from WA:That will be awesome and thank you for your kind help and support.  Vegannomads Mega Menu CSS/ JS FilesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 4, 2024 at 1:07am   2 Most recent comment from PenciDesign Supporter:Hi,In this case, please try to turn off all the CSS/JS optimizations on the WP-Rocket and use the cache feature only.For the site optimization, please follow the document guide at this link: https://s ... adaparisi read more buttonClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 3, 2024 at 12:57pm   2 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Custom CSS then add the following custom CSS code: .standard-content .penci-more-link {    display: none;}Regards,PenciDesign. Erik Get rid of elementClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 3, 2024 at 3:54am   3 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Custom CSS then add the following custom CSS code: .penci-grid .list-post.list-boxed-post .item > .thumbnail:before {  border-right-color: #000;}Regards,P ... [email protected] recover my footerClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 2, 2024 at 3:27pm   25 Most recent comment from [email protected]:Hello, I have already found the problem, I had inserted my analytics ID G-SJKQ.... in Google Analytics Page Views-Profile IDThis is causing the visit counter to not work, I have deleted the G-code.... ... yanjchen0612 PortfolioClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 2, 2024 at 12:24pm   9 Most recent comment from yanjchen0612:Thank you for your help pedrokraft Presentation of Post Headlines on HomepageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 2, 2024 at 8:54am   2 Most recent comment from PenciDesign Supporter:Hi,The current version of Soledad only showing the sub-title on the single post.We'll add more display option in the future theme update.Regards,PenciDesign. scottpaul70 Woo/WPRocket Mini Cart Widget Ajax IssueClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 2, 2024 at 12:46am   8 Most recent comment from PenciDesign Supporter:Hi,We need to run some tests on the testing site, so I'll update this ticket when everything is resolved. Thank you for your information.Regards,PenciDesign. babyu AMP plugin updatedClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 1, 2024 at 4:21pm   7 Most recent comment from babyu:Hi, thanks for quick reply, All the features I requested are available in AMP Plugin, but all are static no options to change from default colors and default alignment. Thanks for your help and supp ...