Join the Soledad Facebook Users Group here
for Share, assistance, discussion, and Updates related to Soledad WordPress Theme.

If you can't create a new ticket - you can send us an email via our contact form and we will get back to you.

Okay

Public Tickets

dspechtbossier Default post Layout By CategoryClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 1, 2024 at 1:26am   2 Most recent comment from PenciDesign Supporter:Hi,Unfortunately, the current version of Soledad doesn't support applying post templates to all posts in a specific category. The problem is that one post can be assigned to multiple categories, ... sourav How to change colors of variable headingsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 31, 2024 at 12:26pm   4 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Custom CSS then add the following custom CSS code: .woocommerce div.product form.cart {  border: 2px solid #000;  padding: 30px;}Regards,PenciDesign. MArco remove the background of the post titles in the gridClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 31, 2024 at 12:23pm   2 Most recent comment from PenciDesign Supporter:Hi,Please edit the page content with the Elementor Page Builder and modify the Big Grid element as shown in the screenshot below:Regards,PenciDesign. sourav creating a custom single product pageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 31, 2024 at 12:02pm   4 Most recent comment from PenciDesign Supporter:Hi,I've checked your site, and now you've changed the demo style.All the colors of the WooCommerce are located at Appearance → Customize → WooCommerce → Colors.Regards,PenciDesign. sourav Unable to edit headerClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 31, 2024 at 8:08am   2 Most recent comment from PenciDesign Supporter:Hi,The header layout is a pre-built layout, so it doesn't support adding custom rows. Please consider building a custom layout by going to the dashboard → Header Builder. Here are the detailed ... sourav Want to remove "view cart" optionClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 31, 2024 at 8:02am   6 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Custom CSS then add the following custom CSS code: .penci-sidebar-cart .penci-woo-cart-total-group {  bottom: 60px;}Regards,PenciDesign. CLAUDIO DE SOUZA TOCClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 31, 2024 at 1:38am   2 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Table of contents → General → Enable Support in Post Types: select "Post".Regards,PenciDesign. goodcarts Featured Image Auto ScaledClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 30, 2024 at 9:45am   2 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Single Posts → General → Custom Image Size for Featured Image: change the image size at this option field.Regards,PenciDesign. Samane Product GalleryClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 30, 2024 at 9:37am   2 Most recent comment from PenciDesign Supporter:Hi,For this case, please send me your WordPress admin account in a PRIVATE reply.I'll log in and try to help you check this problem.Regards,PenciDesign. Sharon England Content Not Found - ScreenBlackClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 30, 2024 at 1:23am   2 Most recent comment from PenciDesign Supporter:Hi,The problem is that you have configured the popup content with the wrong Penci Block ID. Please go to Appearance → Customize → Promo Popup → Popup Display → Load Popup Content Using Penci B ... Daryl Fernquist revoke purchase codeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 30, 2024 at 1:21am   2 Most recent comment from PenciDesign Supporter:Hi, I've revoked this license, please register it on the new domain. In the future, please go to dashboard → Soledad → Theme License: click the Revoke License button if you want to transfer t ... jackydeklerk1973 Exit PopupsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 29, 2024 at 2:42pm   2 Most recent comment from PenciDesign Supporter:Hi,Unfortunately, the current version of Soledad doesn't support this feature.Regards,PenciDesign. jackydeklerk1973 Rredirected LinkClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 29, 2024 at 1:53pm   7 Most recent comment from jackydeklerk1973:Thanks TennisLifeMagazine featured imagesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 29, 2024 at 4:15am   2 Most recent comment from PenciDesign Supporter:Hi,The issue arises from the Lazyload feature in the SiteGround Optimizer plugin. The Soledad theme already includes lazyload features for all images, so you need to turn it off in all the plugins you ... Sharon England Mega Menu not loading properlyClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 29, 2024 at 12:31am   2 Most recent comment from PenciDesign Supporter:Hi, There are two ways to fix this issue: 1. Do not add any sub-menu items to the menu item that you've assigned as a mega menu. 2. Update the Soledad theme to the latest version, 8.5.1 by follo ...