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Public Tickets

Avniloff generalClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 23, 2024 at 12:51am   2 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Custom CSS then add the following custom CSS code: .navigation .menu li.penci-block-mega.penci-megapos-flexible.menu-item-91 {  position: static !importan ... Jennifer MAGAZINE LAYOUTSClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 23, 2024 at 12:43am   2 Most recent comment from PenciDesign Supporter:Hi,Please edit the homepage with the Elementor Page Builder then modify/remove this element:Regards,PenciDesign. Jon Miksis Soledad Technical IssueClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 23, 2024 at 12:40am   12 Most recent comment from PenciDesign Supporter:Hi,Please try to modify the CSS code: @media only screen and (min-width: 1680px) {   body {     --pcctain: 1600px;   } } @media only screen and (min-width: 2200px) { body { --pcctain: 2000p ... shruthichandramohanan Featured slider appearanceClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 22, 2024 at 2:00pm   10 Most recent comment from PenciDesign Supporter:Hi,About the page speed optimization, please follow the document at this link: https://soledad.pencidesign.net/soledad-document/#speed-optimizationRegards,PenciDesign. eivindert Share buttonsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 22, 2024 at 7:01am   3 Most recent comment from eivindert:Hi, Thanks. Solved it with Elementor. Case closed :)  Neokkodesign Problem soledad themeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 22, 2024 at 6:57am   4 Most recent comment from PenciDesign Supporter:Hi @Jhon Emberd,Please create a new ticket with your site URL. I'll check it and send you a quick solution.Regards,PenciDesign. Erik LoginClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 22, 2024 at 12:01am   4 Most recent comment from PenciDesign Supporter:Hi,I've checked your site, the login popup and all the login progress working correctly, here is screen recorder video: https://streamable.com/ixfds5Please clear all the browser caches and chec ... wpsovac Hide sidebarClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 21, 2024 at 1:30pm   2 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Custom CSS then add the following custom CSS code: @media only screen and (max-width: 767px) {    #sidebar {        display: none;    }}Regards ... WA Featured ImageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 21, 2024 at 6:29am   4 Most recent comment from PenciDesign Supporter:Hi,I recommend optimizing the image size rather than the image dimensions.Please install the EWWW Image Optimizer plugin and follow the document at this link: https://wordpress.org/plugins/ewww-image- ... Miguel Not able to use front end post submissionClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 20, 2024 at 1:39am   6 Most recent comment from PenciDesign Supporter:Hi,Please follow the document details at this link: https://www.wpbeginner.com/wp-tutorials/how-to-disable-wordpress-admin-bar-for-all-users-except-administrators/Regards,PenciDesign. Kugita reset allClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 20, 2024 at 1:25am   2 Most recent comment from PenciDesign Supporter:Hi,Unfortunately, once you click the "Reset All" button, you cannot revert your site to its previous state.Regards,PenciDesign. mlagonissi error 500Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 19, 2024 at 1:35am   2 Most recent comment from PenciDesign Supporter:Hi,About this issue, please follow the document details at this link: https://elementor.com/help/500-error/Regards,PenciDesign. Avniloff generalClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 19, 2024 at 1:33am   2 Most recent comment from PenciDesign Supporter:Hi,1. Please go to Appearance → Customize → Quick Text Translation,2. Navigate to Customize → Custom CSS then add the following custom CSS code: @media only screen and (min-width: 1170px) {   ... nvallory Upload images into widgetsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 18, 2024 at 11:44am   12 Most recent comment from nvallory:Thank you! I'll get in touch with them Shasi category & archive post titlesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 17, 2024 at 9:26pm   3 Most recent comment from Shasi:Perfect! Thank you :D