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Public Tickets

Laura Johnston Line spacing on postsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 3, 2024 at 6:03pm   2 Most recent comment from PenciDesign Supporter:Hi, This issue is not related to the Soledad theme. The problem arises because you have added custom CSS that removes all spacing after the tag. Please review and remove this custom CSS. It may be lo ... guilhermeeddias Payment method not showingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 3, 2024 at 2:08pm   2 Most recent comment from PenciDesign Supporter:Hi, Please edit the checkout page and replace all the default content with the WooCommerce checkout shortcode. You can find more details about the shortcode here: WooCommerce Shortcodes. Regards,Penci ... adverttree unable add pencil template box on the pageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 3, 2024 at 1:05pm   4 Most recent comment from PenciDesign Supporter:Hi, Please insert the Penci Small List element and configure the heading AJAX filter to match the settings shown in the screenshot below. Regards,PenciDesign. muni232332 Auto UpdatesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 3, 2024 at 12:52pm   2 Most recent comment from PenciDesign Supporter:Hi, Please follow the detailed instructions in the document at this link: How to Update A Premium WordPress Theme to the Latest Version? Regards,PenciDesign. guilhermeeddias Register form problemClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 3, 2024 at 12:51pm   2 Most recent comment from PenciDesign Supporter:Hi, Please go to dashboard → Settings → General: check the "Anyone can register" option. Regards,PenciDesign. Fjura Top menuClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 3, 2024 at 9:59am   14 Most recent comment from PenciDesign Supporter:Hi, Please add this CSS code: @media only screen and (max-width: 960px) { .penci-top-bar.no-social.topbar-menu { display: none; } body.single .penci-top-bar.no-social.topbar-menu { displ ... Gre_bou1986 problem with category chooseClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 3, 2024 at 8:11am   9 Most recent comment from Gre_bou1986:i disable all plugins but nothing changing..for that reason i send you..ok i will waiting you for your response..thank you  lindakkonde Post titleClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 3, 2024 at 1:09am   2 Most recent comment from PenciDesign Supporter:Hi, Please go to Appearance → Customize → General → General Settings → turn on the "Disable Breadcrumb" option. Regards,PenciDesign. Rolandlam87 Autoblog Theme queryClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 1, 2024 at 4:32pm   8 Most recent comment from PenciDesign Supporter:Hi, 1/ Please go to Appearance → Widgets: drag and drop the .Soledad Recent Posts widget into the Sidebar Hamburger Widgets Below Menu area then modify the post query, 2/ Navigate to Appearance → ... JamesT388 White LabelClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 30, 2024 at 12:28pm   2 Most recent comment from PenciDesign Supporter:Hi, It’s possible that one of your installed plugins is conflicting with the Soledad theme settings page.   To troubleshoot this, please disable all plugins (except for the ones that co ... tim-nieuwpoort Background color featured categories homepageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 30, 2024 at 12:27pm   8 Most recent comment from PenciDesign Supporter:Hi, Please go to Appearance → Customize → Custom CSS then add the following custom CSS code: body.home .penci-home-popular-posts { background: #000; width: 100%; padding-top: 60px; } body.ho ... coralspringstalk Theme InstallClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 30, 2024 at 9:22am   2 Most recent comment from PenciDesign:Hi,   Your installation is wrong. You need to extract the download package > open the folder you received > and use soledad.zip file for your installation. Please check more in this guide: https:// ... julyrod Menu changesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 29, 2024 at 5:46pm   15 Most recent comment from julyrod:Yes!,  it is working now, thank you very much and for explaining about the php compatibility/new version of wordpress.I will keep doing some tests and will get back to you with the updates.Thanks aga ... mazougagh session_id cookie & performance issue on wordpress.com hostClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 29, 2024 at 4:25pm   8 Most recent comment from mazougagh:You can acces my staging site with the same credentials : https://staging-8aa0-stillinparis6.wpcomstaging.com/wp-admin/ Jean-charles Hapax Soledad themeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 28, 2024 at 5:17pm   2 Most recent comment from PenciDesign Supporter:Hi, For this case, please send me your WordPress admin account in a PRIVATE reply.I'll log in and try to help you check this problem. Regards,PenciDesign.