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Public Tickets

Gabriel Brens widget inactiveClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 17, 2024 at 3:01pm   2 Most recent comment from PenciDesign Supporter:Hi,For this case, please send me your WordPress admin account in a PRIVATE reply.I'll log in and try to help you check this problem.Regards,PenciDesign. jamal translateClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 16, 2024 at 5:44pm   2 Most recent comment from PenciDesign Supporter:Hi, Unfortunately, the Soledad theme doesn't include a ready translation file for the French language. You need to manually translate it by going to Appearance → Customize → Quick Text Transl ... Gabriel Brens error critical with ElementorClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 16, 2024 at 2:32pm   2 Most recent comment from PenciDesign Supporter:Hi,For this case, please send me your WordPress admin account in a PRIVATE reply.I'll log in and try to help you check this problem.Regards,PenciDesign. luckymarchare sub-menu fontClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 16, 2024 at 9:41am   8 Most recent comment from PenciDesign Supporter:Hi,Please edit the code: .pc-builder-element.pc-main-menu .navigation .menu ul.sub-menu li a {     font-family: 'Roboto'; } Regards, PenciDesign. Gabriel Brens persistent object cacheClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 16, 2024 at 2:08am   2 Most recent comment from PenciDesign Supporter:Hi, Please install the W3 Total Cache plugin and follow the document at this link: https://wordpress.org/plugins/w3-total-cache/. You can also optimize the page loading time by reading the document: ... AllyBlue78 widgetClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 15, 2024 at 6:38pm   6 Most recent comment from PenciDesign Supporter:Hi,1. The Classic Widgets plugin is working properly with the latest version of WordPress. Since it is developed by the WordPress team, you can install it without any risk. 2. If you don't want t ... Gabriel Brens Blog PageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 15, 2024 at 2:54pm   2 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Posts Layouts → Standard & Classic:- Turn on the "Display Post Excerpt Instead of Full Content",- Custom Excerpt Length: enter 0,Regards,PenciDesign. Gabriel Brens create slider menu for mobile and tabletClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 15, 2024 at 2:48pm   2 Most recent comment from PenciDesign Supporter:Hi,The mobile menu you've created with the Elementor, so you need to set the Overflow auto to the menu by following the document at this link: https://elementor.com/help/container-layout-tab-set ... kflai63 Favicon Not ShownClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 15, 2024 at 9:00am   2 Most recent comment from PenciDesign Supporter:Hi,The problem is that the favicon image is loaded under the HTTP protocol, so the browser can't display it.Please install the SSL Insecure Content Fixer plugin and follow the document at this li ... Gabriel Brens errorClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 15, 2024 at 2:01am   2 Most recent comment from PenciDesign Supporter:Hi, I've replied many times regarding one issue with your hosting: This issue is related to the server configuration. Please follow the document at this link or contact the hosting support for an ... Gabriel Brens error fatalClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 15, 2024 at 1:57am   2 Most recent comment from PenciDesign Supporter:Hi,This issue is related to the server configuration. Please follow the document at this link or contact the hosting support for an efficient solution.Regards,PenciDesign. elsatove Latest Posts (Other Layout Options Not Showing)Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 14, 2024 at 1:42am   5 Most recent comment from PenciDesign Supporter:Hi,The current version of Soledad doesn't support modifying the image size in the customize options for each layout. We've already optimized the image size for display and performance.Regard ... Gabriel Brens Quiero ejecutar el evento: pencifeeds_update_event, ya que el Site Health me lo pide de WordpressClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 14, 2024 at 1:38am   2 Most recent comment from PenciDesign Supporter:Hi,The problem is that your WP Cronjob system can't work correctly.Please install the WP Crontrol plugin and follow the document at this link: https://wordpress.org/plugins/wp-crontrol/Regards,Pe ... Gabriel Brens fix loopbackClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 14, 2024 at 1:36am   2 Most recent comment from PenciDesign Supporter:Hi,This is a similar issue to the REST API problem. Please check my reply in this ticket: https://pencidesign.ticksy.com/ticket/3666594/Regards,PenciDesign. Gabriel Brens The REST API has encountered an errorClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 14, 2024 at 1:35am   2 Most recent comment from PenciDesign Supporter:Hi,This issue is related to the server configuration. Please read the detailed documentation at this link: https://www.wpbeginner.com/wp-tutorials/how-to-fix-curl-error-28-connection-timed-out-after- ...