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Public Tickets

WA Removing dates of articles and social media icons under posts.Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 15, 2024 at 4:04pm   11 Most recent comment from PenciDesign Supporter:Hi, If your site has the Yoast SEO plugin installed, please refer to this article for more information about the post date in the search result page: https://yoast.com/help/date-appears-search-resul ... mdigivn Banner Ads Display on my Web?Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 15, 2024 at 6:38am   2 Most recent comment from PenciDesign Supporter:Hi,You can delete all the ads by going to the dashboard → Soledad → Ads Manager.Regards,PenciDesign. Ram Kumar Display navigation icon in submenuClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 14, 2024 at 6:02pm   8 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Custom CSS then add the following custom CSS code: .navigation .menu > li:last-child > .sub-menu ul {  right: 100%;  top: 0;  left: auto;}Regards,PenciD ... andy345694 Revoke licenseClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 14, 2024 at 5:58pm   3 Most recent comment from andy345694:Thank you so much for your support. Eddie Sun Lazyload and cache plugin conflictClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 14, 2024 at 2:30pm   8 Most recent comment from PenciDesign Supporter:Hi,Yes. I've turned off the "Delay all images loading in the first screen to optimize LCP value". This option will enable the lazyload features for your site.Regards,PenciDesign. Marina747 Litespeed pluginClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 14, 2024 at 2:19am   4 Most recent comment from PenciDesign Supporter:Hi,Please check the document and screenshot detail at this page: https://docs.litespeedtech.com/lscache/lscwp/cache/Regards,PenciDesign. Chinonso My single posts are not displayingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 13, 2024 at 2:13am   2 Most recent comment from PenciDesign Supporter:Hi, For this case, please send me your WordPress admin account in a PRIVATE reply.I'll log in and try to help you check this problem. Regards,PenciDesign. darweshshngalee Edit template rightsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 13, 2024 at 2:11am   2 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Footer → General → Footer Copyright Text: change the copyright text at this option field.Regards,PenciDesign. darweshshngalee logoClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 12, 2024 at 6:46pm   3 Most recent comment from darweshshngalee:Thank you, the problem has been solved Tzahi Ganon text to speechClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 12, 2024 at 1:27am   2 Most recent comment from PenciDesign Supporter:Hi,For this case, please send me your WordPress admin account in a PRIVATE reply.I'll log in and try to help you check this problem.Regards,PenciDesign. Rahul Gupta Use theme on multiple websiteClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 10, 2024 at 3:46pm   6 Most recent comment from PenciDesign Supporter:Hi,Your site is running an outdated version of Soledad, so some functions may not be working correctly. Please follow the document below to update Soledad to the latest version:How to Update A Premium ... Michal remove authorClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 10, 2024 at 2:05pm   2 Most recent comment from PenciDesign Supporter:Hi,1. Please go to Appearance → Customize → Single Posts → General: turn on the "Hide Author Box" option,2. The content you want to remove is included in the main post content you've added ... firosyd Shortcodes not change to HomepageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 10, 2024 at 12:06pm   4 Most recent comment from firosyd:Yes, I ever do that procedure cache's cleaning, browser, firewall, etc, including opening on window incognito mode. It's took a long time to clean of cache so that sent you this message in ... Hana SmartListClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 10, 2024 at 9:11am   4 Most recent comment from PenciDesign Supporter:Hi,When you format the content with the smart list, the entire content structure will be reordered, and you won't be able to change it.Regards,PenciDesign. Jennifer Importing DemosClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 10, 2024 at 1:49am   2 Most recent comment from PenciDesign Supporter:Hi,I've replied to this ticket: https://pencidesign.ticksy.com/ticket/3624824/Regards,PenciDesign.