Public Tickets
mjunaidtahir
Header and Footer IssuesClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 29, 2024 at 10:38am
2
Most recent comment from PenciDesign Supporter:Hi,For this case, please send me your WordPress admin account in a PRIVATE reply.I'll log in and try to help you check this problem.Regards,PenciDesign.
TennisLifeMagazine
Instagram footer widgetClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 29, 2024 at 4:07am
3
Most recent comment from TennisLifeMagazine:Worked perfectly! Thank you :-)
WA
PerformanceClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 29, 2024 at 2:28am
61
Most recent comment from PenciDesign Supporter:Hi,Google Tag Manger adds scripts through user-defined logic in tags. You should get access to your GTM account, find tags that load scripts and do exactly the same to them.
On the other hand, Unless ...
elsatove
Penci sidebar is no longer stickyClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 28, 2024 at 1:10pm
4
Most recent comment from PenciDesign Supporter:Hi,I've fixed the issue by re-update the Soledad theme.Please clear all the browser caches and check again.Regards,PenciDesign.
TennisLifeMagazine
category menu itemClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 27, 2024 at 9:39pm
5
Most recent comment from TennisLifeMagazine:Ahhhh... Thank you so much :-)
mjunaidtahir
Button CustomizationClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 27, 2024 at 4:44pm
5
Most recent comment from mjunaidtahir:Thanks a lot! Problem solved. It seems the hover color option is not available in this section.Regards
Michał
Working on a local serverClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 27, 2024 at 3:53pm
4
Most recent comment from PenciDesign Supporter:Hi,Yes, you need to enter the license code on the production site, and everything will work properly.Regards,PenciDesign.
AlbertCrane4
Randomizing ContentClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 27, 2024 at 3:49pm
16
Most recent comment from AlbertCrane4:nvm, i got it.
sourav
Editing header imported from a demoClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 27, 2024 at 9:18am
4
Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Logo & Header → Logo.Regards,PenciDesign.
Gabriel Brens
the web site is giving me a slow queryClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 27, 2024 at 4:13am
2
Most recent comment from PenciDesign Supporter:Hi,This issue is related to your other ticket: https://pencidesign.ticksy.com/ticket/3674849/Regards,PenciDesign.
Gabriel Brens
Extended query informatio, such as component and affected rows, is not available. A conflicting db.php file is present.Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 27, 2024 at 4:12am
2
Most recent comment from PenciDesign Supporter:Hi,This issue is caused by the Query Monitor plugin and W3 Total Cache. The Query Monitor needs to bypass the cache to check the queries on your site, which results in this notice.
If you are not a de ...
Gabriel Brens
I have problems caused by admin-ajax.phpClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 27, 2024 at 2:53am
2
Most recent comment from PenciDesign Supporter:Hi,For this case, please send me your WordPress admin account in a PRIVATE reply.I'll log in and try to help you check this problem.Regards,PenciDesign.
giovanni5915
chancge color hamburgerClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 27, 2024 at 12:10am
3
Most recent comment from giovanni5915:Ok, all right!many thank you
sourav
Blog grid image sizeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 26, 2024 at 4:22pm
4
Most recent comment from PenciDesign Supporter:Hi,
Please go to Appearance → Customize → Custom CSS then add the following custom CSS code:
.penci-image-holder { background-color: transparent; background-size: contain;}
Regards,PenciDes ...
mjunaidtahir
New LicenseClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 26, 2024 at 4:07pm
3
Most recent comment from mjunaidtahir:Thank you guys. Please close this ticket. Most likely i will move ahead with the purchase of Soledad. Thanks