Public Tickets
coralspringstalk
My Site's Icon No Longer Shows Up in GoogleClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 26, 2024 at 1:58am
6
Most recent comment from PenciDesign Supporter:Hi,I've checked your site, and all the favicon images are already configured correctly.
All you need to do now is wait for Google to re-index your site content. There are no more options to confi ...
Jennifer
PENCI DESIGN - TEXT BLOCKClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 26, 2024 at 1:49am
2
Most recent comment from PenciDesign Supporter:Hi,You can hide the heading like the screenshot below:Regards,PenciDesign.
Jennifer
PENCI DESIGN - TEXT BLOCKClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 26, 2024 at 1:46am
2
Most recent comment from PenciDesign Supporter:Hi,I closed this ticket because you've created other ticket with similar issue: https://pencidesign.ticksy.com/ticket/3635814/Regards,PenciDesign.
[email protected]
There has been a critical error on this websiteClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 25, 2024 at 9:01pm
2
Most recent comment from [email protected]:Hello, I have updated a plugin and everything now works fine, thank you too. All the best Closed topic
tim-nieuwpoort
Adjust blockClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 25, 2024 at 12:50pm
2
Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Single Posts → Related Posts → Related Posts Popup: config this area under this heading.Regards,PenciDesign.
mediaag
Problems after UpdateClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 25, 2024 at 10:16am
5
Most recent comment from mediaag:Okay, thank you. :)
yaakovo
How to limit Categories on Mega Menu?Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 25, 2024 at 8:04am
2
Most recent comment from PenciDesign Supporter:Hi,
You can't limit the number of categories, but you can manually select the subcategories you want to display in the submenu by dragging and dropping the category as a child item of the parent ...
WA
AccessibilityClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 25, 2024 at 3:13am
24
Most recent comment from WA:If so this is amazing. Thank you so much for the kind excellent support. You don't know how much this means to me. You made my day! Thank you.
gongvincent1994
translationClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 24, 2024 at 8:55am
5
Most recent comment from PenciDesign Supporter:H,Have you resolved this issue? I can't log in with the account you provided.Regards,PenciDesign.
Chris
500 ErrorClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 24, 2024 at 8:52am
6
Most recent comment from PenciDesign Supporter:Hi,Let's try this version; I'll help you debug your site.Regards,PenciDesign.
soccerbbbb
compromised siteClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 24, 2024 at 2:00am
2
Most recent comment from PenciDesign Supporter:Hi,This issue is related to your Google account.Please follow the document at this link for more information: https://support.google.com/google-ads/answer/9355975?hl=enI recommend that you contact Goo ...
SimsWorld
Several issuesClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 24, 2024 at 1:48am
13
Most recent comment from PenciDesign Supporter:Hi,Unfortunately, the current version of Soledad isn't working according to the workflow you need.You need to enable it via the Customizer and modify the settings for individual pages.Regards,Pen ...
CHING YUN
how to edit my home pageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 23, 2024 at 2:55pm
2
Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Homepage → Home Featured Boxes: edit these blocks in this section.Regards,PenciDesign.
Jennifer
Changing Child ThemeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 23, 2024 at 9:40am
2
Most recent comment from PenciDesign Supporter:Hi,You can activate the Soledad child theme, import the demo data then modify the data.Please watch the video document below:Regards,PenciDesign.
director12345
I need a suggestion on thisClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 23, 2024 at 9:34am
2
Most recent comment from PenciDesign Supporter:Hi,You can create a similar design & layout by creating a page with the Elementor Page Builder → insert the "Penci Big Grid" element, select the Custom Item, and then fill out the celebrity profile ...