Public Tickets
Rahul Gupta
Use theme on multiple websiteClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 10, 2024 at 3:46pm
6
Most recent comment from PenciDesign Supporter:Hi,Your site is running an outdated version of Soledad, so some functions may not be working correctly.
Please follow the document below to update Soledad to the latest version:How to Update A Premium ...
Michal
remove authorClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 10, 2024 at 2:05pm
2
Most recent comment from PenciDesign Supporter:Hi,1. Please go to Appearance → Customize → Single Posts → General: turn on the "Hide Author Box" option,2. The content you want to remove is included in the main post content you've added ...
firosyd
Shortcodes not change to HomepageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 10, 2024 at 12:06pm
4
Most recent comment from firosyd:Yes, I ever do that procedure cache's cleaning, browser, firewall, etc, including opening on window incognito mode. It's took a long time to clean of cache so that sent you this message in ...
Hana
SmartListClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 10, 2024 at 9:11am
4
Most recent comment from PenciDesign Supporter:Hi,When you format the content with the smart list, the entire content structure will be reordered, and you won't be able to change it.Regards,PenciDesign.
Jennifer
Importing DemosClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 10, 2024 at 1:49am
2
Most recent comment from PenciDesign Supporter:Hi,I've replied to this ticket: https://pencidesign.ticksy.com/ticket/3624824/Regards,PenciDesign.
Jennifer
Importing DemosClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 10, 2024 at 1:49am
2
Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Menus: select the Main Menu then modify the menu items on this page.Regards,PenciDesign.
Miroslav Dubina
Unable to install storeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 10, 2024 at 1:48am
2
Most recent comment from PenciDesign Supporter:Hi,Can you send me more information about your site issue?You can watch the video document below:Regards,PenciDesign.
WA
changes using widgetClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 9, 2024 at 11:50pm
1
Most recent comment from WA:Resolved
thelustdragon
Revoke licenseClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 9, 2024 at 4:24pm
3
Most recent comment from thelustdragon:Thank you so much for your support.
finessecom
HeaderClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 9, 2024 at 12:50pm
3
Most recent comment from finessecom:Thank you very much
jw27477749
Revoke after changing DNSClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 8, 2024 at 6:32am
3
Most recent comment from jw27477749:It seems OK now, thank you.
julyrod
AMP versionClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 8, 2024 at 4:14am
3
Most recent comment from julyrod:Thank you so much!
yaakovo
How to add Penci Block in Elementor Editor?Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 8, 2024 at 1:02am
2
Most recent comment from PenciDesign Supporter:Hi,You can add the Penci Block anywhere by putting the block shortcode into the HTML/Shortcode element.Regards,PenciDesign.
CLAUDIO DE SOUZA
HOMEClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 7, 2024 at 3:03pm
4
Most recent comment from PenciDesign Supporter:Hi,Please resend the WordPress admin account to me in a PRIVATE reply. I will review it and assist you with migrating this data.Regards,PenciDesign.
KilisunCare
Date showing on google search resultClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 7, 2024 at 2:51pm
2
Most recent comment from PenciDesign Supporter:Hi,Please take a time to read the document at this link: https://rankmath.com/kb/remove-dates-from-search/Regards,PenciDesign.