Public Tickets
Pascuale Anaclerio
install updatesClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 13, 2024 at 5:31pm
5
Most recent comment from Pascuale Anaclerio:that's it ..!! Thanks.
Pascuale Anaclerio
Hotspot pluginClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 13, 2024 at 4:56pm
3
Most recent comment from Pascuale Anaclerio:thanks.. Done.. !.
sourav
Animation on logo in headerClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 12, 2024 at 8:08am
2
Most recent comment from PenciDesign Supporter:Hi,Please send me your site URL and demos URL. I'll check and then send you a quick guide.Regards,PenciDesign.
Jacky De Klerk
Mobile Site Loading SlowClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 11, 2024 at 3:01pm
4
Most recent comment from PenciDesign Supporter:Hi,I've configured the page speed optimization & cache plugin for your site.Please clear all the browser caches and check again.Regards,PenciDesign.
Jacky De Klerk
AMP IssueClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 11, 2024 at 2:54pm
4
Most recent comment from PenciDesign Supporter:Hi,I've fixed this issue by re-update the Penci AMP plugin.Please clear all the browser caches and check again.Regards,PenciDesign.
pbourelly Bourelly
CSS OPTIMIZATIONClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 11, 2024 at 12:14pm
2
Most recent comment from PenciDesign Supporter:Hi,Please follow the page speed optimization guide at this link: https://soledad.pencidesign.net/soledad-document/#speed-optimizationRegards,PenciDesign.
Decsites
Update ErrorClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 11, 2024 at 7:45am
3
Most recent comment from Decsites:Understand.Done. Fixed.Thanks for prompt reply.Dec
jaybirdius
Links Won't Change ColorClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 11, 2024 at 1:43am
4
Most recent comment from PenciDesign Supporter:Hi,For this case, please send me your WordPress admin account in a PRIVATE reply.I'll log in and try to help you check this problem.Regards,PenciDesign.
marcinkwiatkowski001
border color for boxed homepageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 10, 2024 at 3:45pm
8
Most recent comment from PenciDesign Supporter:Hi,Please send me your site URL and disable the coming soon mode.Regards,PenciDesign.
sourav
changing the style of headings on sidebarClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 9, 2024 at 7:04am
2
Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Sidebar → General → Sidebar Widget Heading Style: change the style at this option field.Regards,PenciDesign.
Patrice Greanville
SOLEDAD theme author box locationClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 8, 2024 at 1:35am
2
Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Single Posts → General → Re-order "Author Box" - "Post Navigation" - "Related Posts" - "Comments" section: change the order at this option field.Regard ...
nikkatsougris
Correct wayClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 7, 2024 at 1:03pm
6
Most recent comment from PenciDesign Supporter:Hi,
Please follow these steps:
1. Upload the `soledad.zip` file via Appearance → Themes. DO NOT activate it.2. Upload the `soledad-child.zip` file via Appearance → Themes and ACTIVATE this theme.3 ...
slionc
Penci Big Grid on mobileClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 7, 2024 at 1:53am
2
Most recent comment from PenciDesign Supporter:Hi,Please change the mobile column to match the screenshot below:Regards,PenciDesign.
pbourelly Bourelly
VERSION OF PHPClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 6, 2024 at 12:28pm
8
Most recent comment from PenciDesign Supporter:Hi,I recommend keeping PHP 8.0 for the best compatibility with all WordPress plugins.Regards,PenciDesign.
seok80
How to remove checkbox in comment form?Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 6, 2024 at 11:12am
2
Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Single Posts → Comments Form → turn on the "Remove checkbox "Save my name, email, and website in this browser for the next time I comment."" option.Reg ...