Public Tickets
mazzocchiandrea
Slider on FirefoxClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 12, 2023 at 8:52pm
8
Most recent comment from PenciDesign Supporter:Hi,You're currently using the oversized screen resolutions. If you want the slider image fit to your screen, you need to upload an image that has a similar ratio.Regards,PenciDesign.
soumitroroy
Regarding Page speedClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 12, 2023 at 8:39pm
2
Most recent comment from PenciDesign Supporter:Hi,About the pagespeed optimization, please follow the document at this link: https://soledad.pencidesign.net/soledad-document/#speed-optimizationRegards,PenciDesign.
paulotravels
Issue with HeaderClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 12, 2023 at 5:21pm
4
Most recent comment from PenciDesign Supporter:Hi,The problem is that you've selected the wrong page template for the homepage.I'll configure it for your site.Please check.Regards,PenciDesign.
Fred
Disable Comment Counts on HomepageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 12, 2023 at 5:08pm
4
Most recent comment from PenciDesign Supporter:Hi,Please edit the home page with the Elementor Page Builder then modify the settings like the video tutorial below:Regards,PenciDesign.
nancy026
LicenseClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 12, 2023 at 4:16pm
2
Most recent comment from PenciDesign Supporter:Hi,I'll close this ticket because this is duplicate content.Regards,PenciDesign.
René
I must have replaced the cover with another one, how do I do it, it now shows the wrong oneClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 12, 2023 at 12:34pm
4
Most recent comment from PenciDesign Supporter:Hi,You can change it by going to dashboard → Settings → Reading → Your homepage display.Regards,PenciDesign.
kafushedi
how to setup countdownClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 12, 2023 at 12:02pm
2
Most recent comment from PenciDesign Supporter:Hi,Maybe you've entered the wrong value on the countdown value.Please edit like the screenshot below:Regards,PenciDesign.
Lukasz Ropczynski
The appearance of the post category pageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 12, 2023 at 6:33am
3
Most recent comment from Lukasz Ropczynski:Thank you very much. I managed to make changes.
PkaSlaTv
Disable some social media iconsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 12, 2023 at 5:10am
6
Most recent comment from PenciDesign Supporter:Hi,Soledad version 8.4 only supports re-order the social profile items on the header/footer.Regards,PenciDesign.
tintveld
Number of posts on mobileClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 11, 2023 at 2:16pm
4
Most recent comment from PenciDesign Supporter:Hi,We'll research and try to add this option in the future theme update.Regards,PenciDesign.
Jonathan
Can't get the text size selector to workClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 11, 2023 at 10:58am
5
Most recent comment from Jonathan:You're an absolute star, thank you so much!
grupolobe
Why this error? redirect.phpClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 11, 2023 at 10:21am
2
Most recent comment from PenciDesign Supporter:Hi,Soledad theme doesn't include this code in the wp-config.php file.Please check all the plugin you've installed.Regards,PenciDesign.
laugher
PaginationClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 11, 2023 at 2:35am
7
Most recent comment from PenciDesign Supporter:Hi,These URLs was generated by the RankMath plugin and added into the sitemap.xmlPlease follow the document at this link to understand how to remove it: https://rankmath.com/kb/how-to-noindex-paginat ...
fish121617
import demoClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 11, 2023 at 1:38am
2
Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Menus: select the Main Menu then modify the menu items on this page.Regards,PenciDesign.
samanthaj24
Sample DataClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 11, 2023 at 12:42am
5
Most recent comment from samanthaj24:Great! Thank you so much