Public Tickets
burattoalberto
instalClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 30, 2023 at 5:35pm
5
Most recent comment from burattoalberto:Thank you!!!I will try.I wish you a great day
Leah
Instgram top bar feedClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 30, 2023 at 3:18pm
9
Most recent comment from leahp22:it's OK it's working now! Thank you have a nice day xx
Kosovares
I can't find where to changeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 30, 2023 at 12:44pm
2
Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Quick Text Translations: translate all the text in this section.Regards,PenciDesign.
tim-nieuwpoort
IG feedClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 30, 2023 at 12:43pm
8
Most recent comment from PenciDesign Supporter:Hi,Yes. Just re-update the Soledad theme, this problem will be fixed.Regards,PenciDesign.
kmantila
Mobile SidebarClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 30, 2023 at 4:15am
4
Most recent comment from kmantila:Hi,Yes, that was it. Thank you!Kate
blazin1
Need help removing comment count from all postsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 29, 2023 at 4:35pm
3
Most recent comment from blazin1:Oh dang. I didn't think it was that easy. Thank you!
blazin1
Mobile Menu ProblemClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 29, 2023 at 4:03pm
7
Most recent comment from PenciDesign:Hi,You're using the header builder, so if you want to customize the mobile menu, please go to Dashboard > Header Builder > edit your header builder > and check this video tutorial for more - wa ...
igbosque
CategoryClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 29, 2023 at 3:53pm
3
Most recent comment from igbosque:Hi, I already find it. Plese, excuse me. Thank you. Can close the ticket.
igbosque
Display Posts One Site in AnotherClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 29, 2023 at 3:43pm
5
Most recent comment from igbosque:Thank you, you can close the ticket.
Ana
ERROR IMPORT DEMO DATAClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 29, 2023 at 3:33pm
11
Most recent comment from PenciDesign Supporter:Hi,When you import the demo content, some menu items may not be imported correctly, which is why the header menu displays as shown in the screenshot you sent.
To resolve this, please go to Appearance ...
Saad Khurram
Theme sidebar is not working on home pageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 29, 2023 at 7:37am
2
Most recent comment from PenciDesign:Hi,You need to use element "Penci Sidebar" - NOT "Sidebar" on the homepage edited by use Elementor.Best Regards,PenciDesign
nevillep1
Brands Page FooterClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 29, 2023 at 7:25am
7
Most recent comment from nevillep1:OKThank You for your prompt attention in fixing this footer issue for me!You're the bestThanksNev
LillaGreen
LCP > 3.2 sec. Issue in Google Search ConsoleClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 29, 2023 at 2:43am
2
Most recent comment from PenciDesign Supporter:Hi,I've checked your site but haven't found any issue that related to the LCP. Please wait for the Google re-index your site and check again:Regards,PenciDesign.
Glodi Lundaya Badibanga
Theme issue ?Closed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated May 29, 2023 at 2:37am
5
Most recent comment from PenciDesign Supporter:Hi,Yes. We'll include the newest version in the next theme update.Regards,PenciDesign.
kmantila
logo textClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 29, 2023 at 1:28am
3
Most recent comment from kmantila:Thank you!I fixed it. I really apreciate your help!Kathleen