Public Tickets
sebastianglobai
It appears that the license is associated with another domain.Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 18, 2023 at 1:44am
3
Most recent comment from PenciDesign Supporter:Hi,
I have revoked this license. Please register it on the new domain.
In the future, please go to the dashboard → Soledad → Theme License and click the 'Revoke License' button if you wi ...
LillaGreen
Disable the followingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 17, 2023 at 3:15pm
3
Most recent comment from LillaGreen:it worked out, Thank you :)
LillaGreen
Disabling Lazy loading for Cart and Checkout PageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 17, 2023 at 2:24pm
15
Most recent comment from LillaGreen:ok, thank you
mcplthemeforestuser
Social icons display curation and hidingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 17, 2023 at 10:51am
5
Most recent comment from mcplthemeforestuser:Sorry didn't check in detail , thank you !! got it
Lukasz Ropczynski
Displaying posts - two changesClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 17, 2023 at 10:05am
3
Most recent comment from Lukasz Ropczynski:Thank you. I managed to change that.
lake_house
Site get stuck when loginClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 17, 2023 at 9:33am
2
Most recent comment from PenciDesign Supporter:Hi,For this specific situation, please send me your WordPress admin account details through a PRIVATE message. I will then log in and make an effort to assist you in diagnosing and resolving this issu ...
Jan
"About the Author" text above the imageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 17, 2023 at 1:40am
13
Most recent comment from PenciDesign Supporter:Hi,Can you send me the screenshot of this area?Regards,PenciDesign.
Steffanie
Search box inlineClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 16, 2023 at 4:18pm
3
Most recent comment from Steffanie:Thanks, issue solved :-)
LillaGreen
How to dicable the followingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 16, 2023 at 12:43pm
5
Most recent comment from LillaGreen:Thank you!
Emily Tallman
Mobile Menu Footer Copyright TextClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 16, 2023 at 6:45am
3
Most recent comment from Emily Tallman:That's where it was hiding! Thank you so much, resolved!
rwh201359
broken themeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 16, 2023 at 3:29am
4
Most recent comment from PenciDesign:Hi,I can't login to your admin page by using the information you provided.Please check it again and make sure you sent me the account to I can login to this page:https://menszoom.com/wp-login.php ...
laugher
Color settingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 16, 2023 at 1:43am
2
Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Posts Layouts → Colors: change all the post layout elements in this section.Regards,PenciDesign.
laugher
Cache 404Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 16, 2023 at 1:40am
24
Most recent comment from PenciDesign Supporter:Hi,Maybe Google still cache the old CSS files.Please try to check again after 5-7 days.Regards,PenciDesign.
LillaGreen
Syntax Error SoledadClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 16, 2023 at 1:39am
16
Most recent comment from PenciDesign Supporter:Hi,As I wrote in a previous reply: you should create a staging site and then send me the WordPress admin account. I need to check and debug all the plugins you've installed and update directly to ...
LillaGreen
Pagination on Ajax Product Tab on MobileClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 16, 2023 at 1:37am
14
Most recent comment from PenciDesign Supporter:Hi,I think you should create a staging site and then send me the WordPress admin account. I need to check and debug all the plugins you've installed.Regards,PenciDesign.