Public Tickets
samanthaj24
Pages Cannot Be Edited With ElementorClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 11, 2023 at 12:42am
6
Most recent comment from samanthaj24:@PenciDesign - thank you. it seems to be working now.
Harshil
My old domain & hosting has been cancelled & want to activate this on my new hosting and domainClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 10, 2023 at 1:57pm
2
Most recent comment from PenciDesign Supporter:Hi,
I've revoked this license, please register it on the new domain.
In the future, please go to dashboard → Soledad → Theme License: click the Revoke License button if you want to transfer t ...
René
This is what it looks like when you look at it on the website?? Has emptied CassClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 10, 2023 at 2:00am
7
Most recent comment from PenciDesign Supporter:Hi,I still don't understand your site issue, please send me the screenshot of the settings you've made.Regards,PenciDesign.
nalonzo
penci-social-share-textClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 9, 2023 at 6:02pm
3
Most recent comment from nalonzo:Thanks
samanthaj24
No Changes Appearing After SavingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 9, 2023 at 9:33am
4
Most recent comment from PenciDesign Supporter:Hi,All the colors of the page you've sent were built with the Elementor, so please edit/customize it with the Elementor Page Builder plugin.Regards,PenciDesign.
bassili
Search does not work, Returns blank screenClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 9, 2023 at 4:45am
4
Most recent comment from PenciDesign Supporter:Hi,I've checked your site, the problem is that you've selected the Elementor Theme Builder for the search page, so it doesn't work correctly.I've reset this setting. Please check.R ...
Jonathan
Added Text to Speech but the speed options doesn't showClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 9, 2023 at 3:11am
3
Most recent comment from Jonathan:Thank you, that worked. You're a star!
uneven_year943
the site does not update with the new articlesClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 8, 2023 at 6:02pm
8
Most recent comment from PenciDesign Supporter:Hi,I've replied to this ticket: https://pencidesign.ticksy.com/ticket/3454305/Please don't create/reply to multiple tickets with the same content.Regards,PenciDesign.
laugher
Penci iconClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 8, 2023 at 5:39pm
2
Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Speed Optimization → Optimize CSS: turn off the "Disable Delay Loading Icon Fonts" option.Clear all the caches and then check again.Regards,PenciDesign.
uneven_year943
I cannot modify primary menuClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 8, 2023 at 5:26pm
8
Most recent comment from PenciDesign Supporter:Hi,I've replied to another ticket.Please check.Regards,PenciDesign.
kurapika168
how to disable like countClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 8, 2023 at 4:24pm
7
Most recent comment from kurapika168:it works. Thank you!
Meg
Soledad brokenClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 8, 2023 at 1:13pm
11
Most recent comment from PenciDesign Supporter:Hi,You can customize the footer by going to Appearance → Customize → Footer.Regards,PenciDesign.
René
Tilpasser Social MediaClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 8, 2023 at 12:48pm
3
Most recent comment from René:Hi thank you very much :-)kind regards Renè
Morgane Charlier
Share box style social mediaClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 7, 2023 at 6:15pm
3
Most recent comment from Morgane Charlier:Yes it worked, thanks a lot !
vroniquea2
Finding my pennews site IP addresseClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated September 7, 2023 at 4:33pm
8
Most recent comment from PenciDesign Supporter:Hi,I mean you can enter the site address instead of the IP (http://astrologieetrevelationdesoi.fr/)Regards,PenciDesign.