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Public Tickets

LillaGreen Product Images Gallery StyleClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 15, 2023 at 6:30am   3 Most recent comment from LillaGreen:yes, you were right! beupset Conflict with Elementor?Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 14, 2023 at 5:31pm   2 Most recent comment from PenciDesign Supporter:Hi,For this specific situation, please send me your WordPress admin account details through a PRIVATE message. I will then log in and make an effort to assist you in diagnosing and resolving this issu ... LillaGreen Elementro Pro CompatibilityClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 14, 2023 at 11:54am   5 Most recent comment from LillaGreen:Ok, Thank you :) kittusiva The header menu is not loading properly.Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 14, 2023 at 5:48am   5 Most recent comment from kittusiva:I have seen the website now - My website too fast, Thank you for helppping me. Dan Chiolan Unable to change title font size on Penci Featured CatClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 14, 2023 at 5:20am   2 Most recent comment from PenciDesign Supporter:Hi,For this specific situation, please send me your WordPress admin account details through a PRIVATE message. I will then log in and make an effort to assist you in diagnosing and resolving this issu ... brihayes101 Theme colorsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 14, 2023 at 5:18am   4 Most recent comment from PenciDesign Supporter:Hi,1. Please go to Appearance → Customize → Widgets: drag and drop the ".Soledad About Me" widget into the "Main Sidebar" area,2. Go to dashboard → Settings → General: change the site informat ... LillaGreen Register of New Users for Woocommerce CustomersClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 14, 2023 at 1:51am   14 Most recent comment from PenciDesign Supporter:Hi,1. The current version of Solead doesn't support email verification when completed registration,2. This error doesn't appear on my testing site, so I still currently check all the plugins ... LillaGreen Coupon on Checkout After Full BackupClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 14, 2023 at 1:20am   2 Most recent comment from PenciDesign Supporter:Hi,Please navigate to Appearance → Customize → Custom CSS, and then insert the following custom CSS code: .woocommerce .blockUI.blockOverlay { display: none !important;}Regards,PenciDesign. Emily Tallman Disabling infinite scrollClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 13, 2023 at 10:11pm   11 Most recent comment from Emily Tallman:So far, the infinite scroll hasn't enabled itself again. But I'll let you know if it happens again. Thanks. LillaGreen CPU 90+ / shop and products doesn't openClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 13, 2023 at 3:37pm   3 Most recent comment from LillaGreen:You can close this ticket. thank you mcplthemeforestuser Breadcrumbs display control for single/individual blog postsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 13, 2023 at 12:44pm   2 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → General → General Settings: turn on the "Disable Breadcrumb" option.Regards,PenciDesign. mcplthemeforestuser Soledad Header - Hamburger MenuClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 13, 2023 at 12:24pm   3 Most recent comment from mcplthemeforestuser:Thank you it was helpful Dan Chiolan Mobile Footer Not CenteredClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 13, 2023 at 2:29am   2 Most recent comment from PenciDesign Supporter:Hi,I've edited the footer block with the Elementor Page Builder.Please clear your browser's cache and then recheck.Regards,PenciDesign. digitaldudesbe WPBakery / ElementorClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 13, 2023 at 1:01am   23 Most recent comment from PenciDesign Supporter:Hi,The latest version of WPBakery Page Builder is 7.1, version 7.2 has still not been released.You can check it here: https://codecanyon.net/item/wpbakery-page-builder-for-wordpress/242431Regards,Penc ... LillaGreen Payment Section Disabled after entering Coupon codeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 12, 2023 at 5:31pm   18 Most recent comment from LillaGreen:You can close this Ticket as I had to make a complete Backup from the 7th of November as the issues were enormous after "the small changes".