Public Tickets
Morgane Charlier
Homepage elementClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 18, 2023 at 3:31pm
5
Most recent comment from Morgane Charlier:Thanks a lot, I found it.
René
Can't you put an inner section into another text section?Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 18, 2023 at 1:51pm
2
Most recent comment from PenciDesign Supporter:Hi,Please send me the screenshot that is related to your question.Regards,PenciDesign.
laugher
Header SoledadClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 18, 2023 at 10:04am
2
Most recent comment from PenciDesign Supporter:Hi,All of the code is related to the standard HTML structure and the WordPress core; you should avoid deleting any of it.Regards,PenciDesign.
laugher
font.gstaticClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 18, 2023 at 10:02am
2
Most recent comment from PenciDesign Supporter:Hi,This is a prefect DNS link on the header, you can't access it directly.Regards,PenciDesign.
samanthaj24
Round Image is Not roundClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 18, 2023 at 10:01am
2
Most recent comment from PenciDesign Supporter:Hi,The image on the screenshot is already round. You need to upload the square image (1:1 ratio) to make the round effect work correctly.Regards,PenciDesign.
Lella
BlogClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 18, 2023 at 7:23am
5
Most recent comment from Lella:Many thanks for the instructions. Have a great day!Alessia
samanthaj24
None of my changes are taking effectClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 18, 2023 at 6:13am
2
Most recent comment from PenciDesign Supporter:Hi,For this specific situation, please send me your WordPress admin account details through a PRIVATE message. I will then log in and make an effort to assist you in diagnosing and resolving this issu ...
huangyc221
facebook feedClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 18, 2023 at 12:30am
2
Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Widgets: expand the "Sidebar Hamburger Menu" then remove the Facebook Feed widget on this widget area.Regards,PenciDesign.
curiouscyn
unable to updateClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 17, 2023 at 2:50pm
7
Most recent comment from curiouscyn:Thank you so much!Cynthia
shirleydt
wp-admin posts viewClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 17, 2023 at 2:12am
2
Most recent comment from PenciDesign Supporter:Hi,Please change the post table columns like the screenshot below:Regards,PenciDesign.
mikkijack
Single Posts Template Not WorkingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 16, 2023 at 12:35am
4
Most recent comment from mikkijack:Thank you so very much! I didn't even realize that would cause that. You've been a wonderful help. I've been trying to see what was wrong for hours. Have a good day.
Sam
Widgets errorClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 16, 2023 at 12:30am
2
Most recent comment from PenciDesign Supporter:Hi,
This is not an error of Soledad or demo content. Maybe something is wrong with the WP-JSON or another plugin conflicts with the new UI of WordPress,
Please install the Classic Widget plugin for y ...
PaxosMagazine
Drop-down menu for ecommerceClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 16, 2023 at 12:07am
33
Most recent comment from PenciDesign Supporter:Hi,Please edit the Penci Block with the Elementor, drag and drop the Penci Product element, and modify the layout you want to show. It will be applied to the mega menu content.Regards,PenciDesign.
Marina747
mailchimp popupClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 15, 2023 at 5:28pm
2
Most recent comment from PenciDesign Supporter:Hi,In this case, please install the Personizely plugin and follow the document at this link: https://wordpress.org/plugins/personizely/Regards,PenciDesign.
Morgane Charlier
HTML code for a tableClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 15, 2023 at 1:39pm
3
Most recent comment from Morgane Charlier:Perfect, it's working like I wanted. Thanks a lot !