Public Tickets
raceofkimmera
Regarding Sidebar SearchClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 18, 2023 at 12:57pm
4
Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Widgets: expand the Main Sidebar area then remove the Search widget on this area.Regards,PenciDesign.
drmrgood
Images lazy load errorClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 18, 2023 at 12:49pm
8
Most recent comment from drmrgood:Thanks! I uploaded the featured image again with a different name and now it shows.
LillaGreen
Homepage just broke.. Elelementor PageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 18, 2023 at 8:58am
3
Most recent comment from LillaGreen:Solved... it was bug, after clearing cache was gone
Max Henry
Mega Menu - Posts OrderClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 18, 2023 at 8:16am
3
Most recent comment from Max Henry:thanks a lot, I will test it and let you know if any issues.
LillaGreen
WP Bakery Builder Elements penciClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 18, 2023 at 7:46am
2
Most recent comment from PenciDesign Supporter:Hi,Please send me the screenshot and take note. I'll check and send you a solution.Regards,PenciDesign.
Max Henry
Font type on articles titles (homepage)Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 18, 2023 at 5:04am
5
Most recent comment from Max Henry:Ok thanks.
LillaGreen
Default Penci Elelement ElementorClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 18, 2023 at 4:27am
2
Most recent comment from PenciDesign Supporter:Hi,About your question, please read the document on this link: https://elementor.com/help/template-library/Regards,PenciDesign.
reanusbig
Mobile SidebarClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 17, 2023 at 8:29pm
9
Most recent comment from reanusbig:Thank you.
Jan
Instagram token site not availableClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 17, 2023 at 5:35pm
3
Most recent comment from Jan:Done,You can close the ticket now.Thank you for your help.Jan
LillaGreen
PostClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 17, 2023 at 11:11am
2
Most recent comment from PenciDesign Supporter:Hi,Soledad theme doesn't include/insert this area, please check it on the post content and all the plugins you've installed.Regards,PenciDesign.
Marina747
Cloudflare settingsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 17, 2023 at 10:37am
11
Most recent comment from Marina747:Thank you
LillaGreen
Elementor on MobileClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 17, 2023 at 7:35am
2
Most recent comment from PenciDesign Supporter:Hi,Please send me the screenshot/URL that is related to your site issue.Regards,PenciDesign.
Jan
Change in headline layout in sidebarClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 17, 2023 at 6:28am
5
Most recent comment from Jan:Thank you for the awesome support,You can close the ticket now. Jan
Fawad Azeem
Theme Update issueClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 17, 2023 at 5:41am
5
Most recent comment from Fawad Azeem:Hi,
It's working now.
Thank you,
reanusbig
Date and Time in Mobile SidebarClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 17, 2023 at 1:31am
9
Most recent comment from reanusbig:Yes, everything works properly after cleaning. Thanks