Public Tickets
Shiken
Featured image not showing on FBClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 1, 2023 at 7:06am
2
Most recent comment from PenciDesign Supporter:Hi,About this issue, please read the document detail at this link: https://soledad.pencidesign.net/soledad-document/#social_sharingRegards,PenciDesign.
Glodi Lundaya Badibanga
Sign/log in not showing on mobile/ tabletClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated August 1, 2023 at 4:13am
10
Most recent comment from Glodi Lundaya Badibanga:never mind I found it.
sonalikarancherry
RSS Feed - ErrorClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 1, 2023 at 12:52am
10
Most recent comment from PenciDesign Supporter:Hi,Please send me your WordPress admin account in a PRIVATE reply.I'll log in and try to help you check it.Regards,PenciDesign.
yuyao
soledad Category Overlay styleClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 1, 2023 at 12:50am
4
Most recent comment from PenciDesign Supporter:Hi,Let's follow the guide I've written in the previous comment.Regards,PenciDesign.
ommeringd
License RevokeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 1, 2023 at 12:49am
5
Most recent comment from PenciDesign Supporter:Hi @xandeitos,Please send me the purchase code to [email protected],PenciDesign.
brendahanson92
Replacing Featured Image with Featured VideoClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 1, 2023 at 2:09am
3
Most recent comment from brendahanson92:I found a good plugin. you can close this
grupotelematica
Offline ModeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 31, 2023 at 4:46pm
3
Most recent comment from grupotelematica:Thank you very much!, please mark the ticket as closed. Thanks!
Harsh
Category Mega MenuClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 31, 2023 at 4:18pm
11
Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Custom CSS then add the following custom CSS code:
.navigation.menu-style-2 .penci-megamenu .penci-content-megamenu .penci-mega-latest-posts .penci-mega-po ...
tim-nieuwpoort
Update themeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 31, 2023 at 3:35pm
2
Most recent comment from PenciDesign Supporter:Hi,You can update Soledad to the latest version without any risk. All the post data/settings will be saved.Regards,PenciDesign.
inklusion
Can't edit headerClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 31, 2023 at 10:45am
8
Most recent comment from PenciDesign Supporter:Hi,Please try to disable the theme builder on Elementor and all other plugins then check again.Regards,PenciDesign.
Krystian
Post on Pc problemClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 31, 2023 at 3:45am
11
Most recent comment from PenciDesign Supporter:Hi,After installing the Penci Soledad AMP plugin, you need to wait for Google re-index all the AMP links and check again.Regards,PenciDesign.
Nuno Bexiga
Connect Twitter ErrorClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 31, 2023 at 1:46am
5
Most recent comment from Nuno Bexiga:Ok, Thank you, In the future i'll create a Instagram, for now , it's too many things to catch up ..! grrrrThanks for your help again.! Feel free to mark as done this ticket.!
Nuno Bexiga
Error Importing Waff FontClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 31, 2023 at 1:45am
3
Most recent comment from Nuno Bexiga:Hello! ;) Thanks ;) ;) The issue is fixed! ;) i already added the font, and understood that it can be for other types of files.I'll keed this ticket as refrence! You can close this one.:)
-RID-
ImageClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated July 31, 2023 at 1:08am
4
Most recent comment from PenciDesign Supporter:Hi,Google Page Speed Insight will check the container that includes this image. If the image is larger than the container, Google will display this notice.
You can safely ignore this message as it doe ...
pmadriaan
AMP Page not loading properlyClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 31, 2023 at 1:00am
7
Most recent comment from PenciDesign Supporter:Hi,Thank you for your valuable information.Regards,PenciDesign.